7 Great Questions to Ask Your Next Care Recruiter
Here are some great questions you might want to ask your next care recruiter to help you better understand the role and their values:
– By Louisa, Recruitment & Training Coordinator, Home Instead Taunton & West Somerset
Hi, I’m Louisa, and I’ve proudly worked as the Recruitment and Training Coordinator at Home Instead for over 7 years. In my role, I guide and support new team members throughout every step of their journey—from the moment they make their first enquiry, right through to regular six-monthly support meetings.
I’m deeply passionate about what I do because I get to meet such inspiring individuals from all walks of life. Each day brings new conversations, new connections, and the chance to learn about the incredible people who want to make a difference in the lives of our clients. One of the most rewarding parts of my role is watching people grow in confidence, find their feet, and uncover their own passion for caring.
At Home Instead, we believe that quality care starts with quality people. That’s why we take the time to really get to know each candidate and provide the support and training needed to help them thrive. Whether you’re brand new to care or bringing years of experience, we’re here to help you feel prepared, confident, and valued.
If you’re preparing for an interview with us, here are some great questions you might want to ask me or the recruitment team to help you better understand the role and our values:
- What does a typical day as a Care Professional look like?
This question shows you’re already thinking practically. It helps you get a clearer picture of what the role involves—whether it’s the types of care you’ll provide, how visits are scheduled, or what kind of support you’ll have throughout the day.
- What makes Home Instead different from other care providers?
Every care company has its own way of working. This question invites us to share what sets Home Instead apart—like our relationship-led approach, minimum one-hour visits, and the way we match clients and Care Professionals for continuity and trust.
- What kind of training and ongoing support will I receive?
Even experienced carers value this one. We offer extensive training from the start, including City & Guilds-accredited dementia training, shadowing shifts, and continuous personal development. Ask us how we support your growth.
- How are new team members supported during their first few months?
This is a great way to understand how we help you transition into the role. From induction and support visits to regular 121 check-ins and review meetings, you’ll find out how we help you build confidence from day one.
- How do you match Care Professionals with clients?
Good care is about relationships. We take time to match based on personality, interests, and care needs. Asking this shows you’re thinking about the emotional side of care, not just the tasks involved.
- What opportunities are there for progression or development?
Many people join us thinking it’s “just a job”—then realise it can be the start of a fulfilling career. Whether it’s becoming a senior care pro, mentor, or team leader, we love to help people grow within the company.
- How do you support staff wellbeing and work-life balance?
Care work can be incredibly rewarding, but it’s important to take care of yourself too. We’re proud of how we support our team with flexible hours, mental health resources, and a culture that genuinely values and listens to our Care Professionals.
Final Thoughts
Asking thoughtful questions in your interview shows us that you’re engaged, curious, and committed to making a difference. More importantly, it helps you decide whether we’re the right fit for you. Because choosing a care role isn’t just about what you can offer—it’s also about finding a team that truly supports and values you.
If you have any other questions, I’d be more than happy to chat. We’re always looking for kind, compassionate people to join our Home Instead family—so if that sounds like you, why not get in touch today?
Areas We Serve
Taunton, Bridgwater, Monkton Heathfield, Pitminster and the surrounding areas
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Comeytrowe Centre, Home Instead The, Pitts Cl, Taunton TA1 4TY, UK