Home care in Taunton & West Somerset

Welcome to Home Instead Taunton & West Somerset, the Only CQC Outstanding provider in the area. Where we provide compassionate, personalised home care to support you and your loved ones.

Home is where the heart is, let us help you stay there.

At Home Instead Taunton & West Somerset, led by Drs. Mark Hunt and Rebecca Gray, we deliver exceptional care as we would for our family. Specialising in diverse needs, from dementia care in Trull to companionship in Creech, live-in care in Wellington or domestic duties in Bishops Lydeard. Our aim is making everyone feel like part of our family, ensuring a high standard of care in every aspect of home help and support.

A woman in a face mask assists an elderly man using a walker on a path outdoors. - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Mark believes a family run company can deliver 'just that'; care you would want your family to receive.
Dr Mark Hunt
Owner
Rebecca is a local GP signposting you for your care needs whenever you need it. She believes care should always be in your own home wherever it is safe to do so.
Dr Rebecca Gray
Owner
Clare is devoted to providing excellent, high-quality, person-centred support and care for clients and staff.
Clare Cottrell
Office Manager
Debbie uses her wealth of experience as a registered nurse working with the vulnerable to allow loved ones to remain safe in their own home.
Debbie Gibbons
Quality Assurance Manager
Jo is very hands-on and loves going to see clients and Care Professionals and will always go that extra mile to make someone’s day special.
Joanne Skinner
Designated Registered Care Manager
Paula is passionate about delivering the very best OUTSTANDING care in the community, the kind of care she would want for her own family.
Paula Lopes
Training & Care Consultant
Emma is passionate about helping people, promoting independence where possible and delivering a high standard of care that promotes empathy, dignity and compassion.
Emma Gratton
Client Care Consultant
Sarah is dedicated to caring for older people in the community. Allowing people to live under their own roof, surrounded by their own things.
Sarah Brown
Client Care Consultant
Tom relishes working with like-minded individuals who work as a team and enjoys the daily interactions with the clients and the rapport which builds over time.
Tom Lindsey
Senior Care Professional and Copywriter
Brittany is passionate about expanding her knowledge and embracing new challenges, having gained diverse experience in residential care, dementia support, and working with young adults with learning disabilities and complex needs.
Brittany Hutchings
Client Care Consultant
Tash is passionate about making a positive difference in people’s lives, enabling independence, and supporting individuals to remain in their own homes.
Natasha Sansom
Client Care Consultant
Toby is ardent in his approach to 'finding a way'! Working with Clients, their families and Care Professionals to ensure that they are happy, safe and content in their own home.
Toby Chapman
Scheduling Co-ordinator
Vicky believes that age isn’t a barrier to adventure. She has had a huge amount of success in helping older people start something new.
Vicky Hobden
Care Certificate Coordinator
Louisa loves being part of a Care company who strive on going the extra mile and is very proud to be a be part of the team.
Louisa O'Gorman
Recruitment and Training Co-Ordinator
Jade is passionate about providing outstanding Customer Service through effective communication as it helps her understand the needs of our clients and Care Professionals.
Jade Sloman
Recruitment and Support Administrator
Susan loves that our visits are a minimum of one hour. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.
Susan Bright
Receptionist and Office Administrator
Jinson is passionate about helping our Care Professionals and Clients, he knows it can be challenging time for both the person who is getting older and the family who is seeing them change.
Jinson Baby
Marketing Coordinator
Hannah’s mantra is that happy, highly trained Care professionals in the community leads to OUTSTANDING care for our clients.
Hannah Sharland
Marketing and Community Engagement Lead
Julie strongly believes in the benefits of relationship-led care and ensuring that clients see the same familiar faces every time.
Julie Street
Finance and Payroll Manager
Morgan is passionate about making a difference in the community and contribute to improving the quality of life for others.
Morgan Pincott
Reception & Office Administrator
Our Care Professionals are at the heart of the service we provide at Home Instead. Although each one of our Care Professional has their own identity and backstory, they all share a passion for care, and a strong belief in the ethos and values of Home Instead.
Care Professionals
The core of Home Instead

There isn’t anything you could do to improve your visits; they are always of a very high standard, and I am more than satisfied with your service
PEAQ Survey 2024 feedback
They have supported my friend emotionally, physically and provide a psychological boost to her with each visit. Nothing seems too much trouble and they ‘think outside the box’ for resolutions, offer advice when necessary and will accommodate requests if they can. The office staff communicate regularly and are friendly and approachable. I cannot praise the care team enough, their efforts, companionship and time ensure that my friend can stay in her own home.
Karen B (Friend of client)
Wonderful people. Thea is like a breath of fresh air. Thank you You can’t improve on 100% satisfaction! I am very satisfied with the service provided. All good thank you. Very pleased.
PEAQ Survey 2024 feedback
After a professional working life and twenty years of retirement living on my own, they are introducing me painlessly to accepting help when I need it. They are well organised and practical so one feels safe and they have a very friendly ‘can do’ approach to whatever is asked of them, an approach that appears to be consistent throughout a varied team of staff and Care Professionals which suggests careful recruitment and proper attention given to training.
Oriole G (Client)
We have been using Home instead to provide help at home for my mother for about 6 months and have been very pleased with the service they have provided. They have been very attentive and flexible and the staff always pleasant and helpful. I have no hesitation in recommending them.
Adrian
Home Instead provided a caring, reliable and proactive service. The person receiving their care was at the forefront of everything they did to ensure a safe and comfortable environment within the house. When circumstances dictated, they went above and beyond agreed service levels even including hospital visits. The App meant that from a distance I was aware of all the circumstances giving me peace of mind that everything necessary was being done.
Philip
The Care Professionals are all sensitive, caring and hard working. Behind the scenes organisation is good. If there are any expenses incurred, you have a very clear system in place which is very helpful. I now rely on the Care Professionals for many tasks that have become too difficult for me, and the all undertake them all willingly and cheerfully.
Maureen H
It’s excellent that there is a minimum of 1 hour per visit so no rush and they don’t wear uniforms which is much more personal. Probably the most useful aspect about this company is the wide variety of things they can do for your relative – not just personal care. They also use an app which relatives can put on their phone and they get daily updates from Care Professionals.
Jonathon
Home Instead (Taunton & West Somerset) has been caring for my parents for almost 3 years, first for my mum and now for my dad. The care they have provided has been excellent and has ensured that my parents could remain in their home as their health has deteriorated. We speak very highly of them. The carers are kind, professional and empathetic and nothing is too much trouble. They make a care plan and constantly check to see if we need them to make any adjustments. Communication is excellent. They care about their clients and go above and beyond to ensure their comfort and safety. We are very grateful to them.
Amanda G (Daughter of Client)
My mum has received visits from Home Instead (Taunton & West Somerset) care professionals for over a year now. I can’t rate them highly enough, they are professional, caring and very aware of Mum’s personal interests, and tailor outings to suit her interests. The correspondence with us is amazing, from scheduling to any issues with medication etc. Thank you Home Instead (Taunton & West Somerset) for making a difficult time much easier to manage.
Helen C (Daughter of Client)
My sister was diagnosed with dementia in May 2021. At that time she said she wanted to stay in her own home for as long as she could. She also has type 2 diabetes and is not very mobile. There was also very few friends and family who could help and care for her. As my sister would need more help as time went by I contacted Home Instead. I had had excellent personal recommendations for this company and was impressed by their reviews. They have been helping me now with my sister since September 2022. We started with 2 hours a week which has now increased to 3 hours. The Home Instead carers have been excellent with my sister, she can be a little difficult at times due to her dementia and her character. The carers are punctual, there is good communication between us and they offer my sister much kindness, companionship and help. Communication with the Home Instead office is also very good. I highly recommend them.
Colin R (Brother of Client)
Home Instead Taunton looked after Mum for over 4 years after Dad passed away. Mum has dementia and with her amazing team of Care Professionals, she was able to spend those years safely still at home prior to moving to her care home. The team provided professional, expert and knowledgeable care at every point and every day for Mum. We knew she was in safe and caring hands. Amongst other things, Mum loved her trips to the dementia-friendly activity sessions on Fridays – going with one of the team to enjoy music and dance. Home Instead were able to tailor the visits for Mum as her needs increased over the years and this allowed us to keep Mum in her own home where she was happy and all was familiar. I would absolutely recommend Home Instead if anyone is looking for care for themselves or a loved one. High standards from caring, compassionate caregivers and support from the office team meant that Mum was so well looked after and we as a family felt the support extended to us always. Thank you everyone!
Emma D (Daughter of client)
Home Instead in Taunton have been quite simply outstanding in their support of my parents over the last 7 years. Initially providing support for my mother who was living with dementia, Home Instead knew exactly how to make life easier for my father and more rewarding for my mother. This allowed the family to create many treasured memories. Over the last 3 years, my father has been able to live independently at home (despite increasing mobility issues) much longer than I had thought possible. There is no doubt that my father was able to rely totally on Home Instead and he would often tell me that he could not have lived at home without their incredible care and compassion. I would not hesitate to recommend Home Instead to anyone who is looking for care at home in the Taunton area.
Sue N (Daughter of client)
In the middle of 2023, my sisters and I were looking to raise the standard of care for my 93-year-old father. We wanted an organization that shared our values and commitment to enable him to continue living in the family home for as long as possible. He has lived on his own for over 20 years and has built an established relationship with the community and didn’t want to upset the balance of caring friends, willing helpers, and committed care providers. We reviewed many organizations, and settled on Home Instead, based in Taunton. They were interested in my Father, his life, and his experiences and came across as professional and well-run, communicative, and prepared to go the extra mile to ensure that everything my Father needed and wanted was provided for. They have consistently delivered everything we could have asked them for, and have no hesitation in recommending the care professional and his team to any prospective family looking to do the same.
Anthony E (Son of client)
My Aunt has used the services of Home Instead for many years, gradually needing increases in levels of support and frequency of daily visits, as a result of which she has been able to continue living independently in her own home, as she preferred, into her mid-nineties, up to point where residential care has now become a necessary alternative. The various members of the Home Instead team have not only provided the care she required but also companionship and friendship in their contact with her. The administration staff have also been most helpful in dealings with the family. The family lives some distance away, and knowing that our Aunt was being well cared for has been reassuring.
KO (Nephew of client)
I recently had the pleasure of working with the Manager and his team at Home Instead to provide care for my client. From the moment I reached out to them, I was impressed by their efficiency, friendliness, and professionalism. One of my main concerns was finding a care service that could provide a small team of carers who would not only be skilled in their work but also make my client feel comfortable and at ease. Home Instead exceeded my expectations in this regard. Within just a few days, the Manager and his team were able to build a strong rapport with my client. They were incredibly friendly and compassionate, which helped create a positive and nurturing environment. My client felt safe and supported, which was a huge relief for the family. I want to extend a big thank you to the Manager and his lovely team at Home Instead. Their dedication to providing excellent care and creating a warm and friendly atmosphere truly made a difference in my client’s life. I highly recommend their services.
H L (Power of Attorney of Client)
My mum has been having support from Home Instead for a few years now. It’s important to Mum to be at home, all of her carers are excellent friendly people I can’t rate them highly enough. Nothing is too much trouble and her staff team remain stable with very little change unless of course someone leaves. All new staff are introduced to Mum prior to their visit, Mum finds this a bit strange but understands that they need to meet her before they start working with her. Staff visit every day at the same time and come as the rota states with very few staff changes unless we are notified before. We have had experience with other providers but they do not match what we receive from Home Instead.
Lynn S (Daughter of Client)
Just want to pay a huge thank you to you for juggling everything around in order to arrange for Katy to accompany M (and drive) to London for his surgery. I know it must have caused a lot of extra work and planning on your part. I am grateful to you both. Thank you so very much. Your Kindness and caring take a huge weight off my shoulders.
M, daughter of client
Emma has been very accommodating and she has worked with the scheduling team to put the ad hoc extra support where needed. She has a lovely manner with M and has been a breath of fresh air through what has been and continues to be a very emotional time. – Emma had both FM and MN which took an emotional toll with both, but Emma had done really well with both of them.
Zoe, daughter of client
Very happy with the service provided by Home Instead. They are very reliable, helpful and fulfil my needs during visits. Would recommend them to anyone. Very flexible with the visits too as some weeks I might need to change the day.
H(client) on Homecare.co.uk

Taunton & West Somerset

Home Instead, The Comeytrowe Centre,
Pitts Close,
Taunton,
TA1 4TY

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Wellington, Bishops Lydeard, Monkton Heathfield, Trull, Bridgwater, Bishops Hull, North Curry, Fitzhead, West Bagborough, Wrantage

If your town doesn't appear above please check the postcodes below to see if we cover your area.

TA1 5, TA23 0, TA2 7, TA21 9, TA21 0, TA24 5, TA1 4, TA24 6, TA3 7, TA2 6, TA2 8, TA4 1, TA4 3, TA4 4, TA3 5, TA3 6, TA4 2, TA1 1, TA1 3, TA1 2, TA21 8