6 Compelling Reasons Why Home Instead are a Cut Above the Rest!

Year after year, Home Instead remain an industry-leading and award-winning home care provider. Why you ask? Well, read on to find out!

Year after year, Home Instead remain an industry-leading and award-winning home care provider. Why you ask? There are many reasons why we believe we are a top-class provider; we are rated among the Top 20 Home Care Providers in Wales, with 79 5-Star client reviews (60 more than similarly ranked companies). We have also been voted a 5-Star Employer by our team, showing that we not only care for our clients but also our employees. But this is just the start! This blog contains further 6 reasons why Home Instead is a cut above the rest…

1. Skip the queue, with our immediate starts! 

Thanks to our dedicated and efficient office team, there’s no need to wait for months to get your care plan in place. With us, in just a matter of days, you will be introduced to your very own, highly-trained Care Professional, who we have specifically matched to you not only based on your needs but also your interests and personality. There’s no need to stress, we are here to help, so get in touch today and let us guide you through the quick and easy process of getting help from us.

‘The consistency of Mum’s carers has been amazing and she has formed strong relationships with them, they have been so perfectly matched to her personality and needs’ – Anna Y (Daughter of Client)

2. 24-Hour Hotline & Emergency Support

Our dedicated on-call team are here for our clients and their families 24 hours a day, giving you peace of mind that there is always somewhere there to turn to. In case of an emergency, our team will be there to alert emergency services, respond to life-line alarms, schedule additional calls, and will always stay with our clients when waiting for family or an ambulance, as we will never need them alone when in need. Even in non-emergency circumstances, we can add in additional last-minute calls, for times when appointments crop up, or a holiday prevents you from being able to visit. Whatever it may be, we will always do our best to help.

‘I can honestly say that Home Instead made me feel at ease straight away. They are on hand whenever you need them, via phone, social media or email and they respond within the same day‘ – Alex W (Daughter of Client)

3. We also look after your pets! 

Did you know? Other care providers aren’t allowed to care for your pets while on care calls. Well, not us! Our Care Professionals are trained to care for you and your pets. They can help with washing and walking the dogs, changing litter trays, feeding the budgie, and anything in between!

4. Enjoy home-cooked meals? You got it! 

Due to company policies and shorter call times, other care providers will not offer home-cooked meals. As our calls are always a minimum of 1 hour, for us this is never a problem. We know that for many, nothing beats a good home-cooked meal, and sometimes people aren’t a fan of microwave meals. This is why our Care Professionals are always encouraged to cook fresh, balanced and nutritious meals for their clients when they request them. Some of our Care Professionals used to be chefs, so you are in for a treat!

‘They really do go above and beyond for him, helping him with online shopping and cooking extra meals for the days they don’t come in as well as cleaning and laundry‘ – Ruth O (Daughter of Client)

5. Get back out there with your personal chauffeur! 

All of our Care Professionals have their own cars, fully insured to be able to take their clients out and about wherever they wish. A drive down to Aberavon Beach? Down to Mumbles for ice cream? Or why not come along to one of our free community groups? Whatever it is our clients want to do, we can make it happen.

‘Caregivers took me to good places I really thought the world of. I loved visiting Tenby with my caregiver, to name one!‘ – Sarah (Client)

6. We can visit your loved ones in the Hospital too! 

If, in the unfortunate circumstance that you or your loved one is due for a hospital trip, we are always happy to help! We can drop off fresh clothes, buy food and supplies, prepare your home for your return, or just stay with you and provide company. We can also drive you to follow-up appointments, and stay with you while you wait. Last-minute calls can also be scheduled should you require an emergency appointment. Once out of hospital, we do also have respite services, to help you re-adjust to living in your own home safely.

‘Home Instead made it possible for my mum to return home after a long hospital stay. My mum has always been very independent but realised she needed care and support to live safely at home’ –S C (Daughter of Client)

That concludes our ‘6 Compelling Reasons Why Home Instead is a Cut Above the Competition’ but trust us, there are many more reasons you should choose us! If you are interested in our care and how it can help you, give us a call on (01792) 790890 and we will be happy to help!