16 Years of Excellence in Home Care
We're proud to announce that we have once again been recognised as a Top 20 Home Care Provider on homecare.co.uk — an accolade we have earned every year since 2009.
This incredible 16-year streak is a testament to our outstanding Care Professionals, whose dedication, compassion, and commitment ensure that older adults across Swansea receive the highest quality care in the comfort of their homes.
The Top 20 Home Care Provider award from homecare.co.uk is based on the genuine reviews left by clients and their families. These reviews reflect the quality of care, professionalism, and compassion provided by our incredible team at Home Instead Swansea.
With a review score of 9.9 out of 10, our Care Professionals consistently receive praise for their dedication and kindness. Here are just a few of the wonderful reviews that contributed to this achievement:
“The care and support my mother receives is outstanding. The team is compassionate, professional, and always goes the extra mile to ensure she feels comfortable and valued.”
“Home Instead Swansea has been a lifeline for our family. Their Care Professionals are not only skilled but genuinely caring, making a real difference in my father’s life.”
“I cannot thank the team enough for their kindness and patience. They treat my loved one with dignity and respect, and it’s clear they truly care.”
Lisa, our Care Manager, shared her appreciation for the team:
This award belongs to our incredible Care Professionals, who go above and beyond every day. Their kindness and expertise make a real difference in the lives of our clients and their families. We are so grateful for their dedication.”
At Home Instead Swansea, exceptional care is at the heart of everything we do—from supporting independence to fostering meaningful connections. This recognition reinforces our mission to continue raising the standard of home care in Swansea.
A huge thank you to our dedicated team, our wonderful clients, and their families for trusting us year after year. Here’s to continuing our journey of excellence!