Home Care Options in Sutton: Finding the Right Service for Your Family

Smiling elderly woman holds hands with someone, wearing a light plaid blouse and glasses around her neck. - Home Instead

Choosing care for a loved one isn’t always straightforward. You want the right balance between support, independence, and peace of mind, and that balance can look different for every family. At Home Instead Sutton, we offer a range of services so you can choose the type of help that fits your situation. Here’s an overview of three options our clients ask about most often: Live-in Care, Dementia Care, and Respite Care.

Two women standing together, smiling and exchanging books outside a building. - Home Instead

Live-in Care

Live-in Care means a Care Professional lives in your loved one’s home, offering support around the clock. This includes help with personal care, assistance getting in and out of bed, meal preparation, light housekeeping, and support with hobbies or social activities. It also means there’s someone on hand to respond quickly to any issues or emergencies, day or night.

For many families, it’s the reassurance of knowing their loved one can stay in familiar surroundings while receiving consistent support from someone they know and trust. One family told us, “It is difficult to help people who have had their independence all their lives and then need to rely on others to get washed, etc. Mum’s carers seem to manage it with the dignity she deserves, and for that I am grateful.” That respect for independence and dignity is central to how we deliver live-in care.

Client & Care Professional - Home Instead

Dementia Care

Dementia is a term used for a range of conditions that affect the brain, leading to problems with memory, thinking, and communication. Over time, it can make it harder to manage everyday tasks, recognise familiar people, or keep track of routines. These changes can feel disorientating, which is why a consistent environment and daily structure are so important for living well with dementia.

Our Dementia Care service focuses on maintaining that familiarity. We follow established routines, work in surroundings your loved one knows, and encourage activities they enjoy and feel confident doing. One of our Care Professionals, for example, takes their client to the Dance Fit Sessions at the Sutton Life Centre, as they have done for many years.

Our support can also include small but effective adjustments around the home. Care Professionals often suggest simple technology swaps like automated reminders to prompt meals or medication, or visual aids to help with orientation and daily tasks. These tweaks can help make each day run more smoothly and reduce confusion.

Our Care Professionals are City & Guild trained in dementia support and understand the importance of patience, consistency, and reassurance. As one family explained, “All the caregivers that come and see Dad regularly are brilliant with him, and they really took their time to get to know what it was we were looking for. They all bring empathy and kindness with them on each visit and support where and when they are needed.”

A younger woman and an older woman smile while reading a paper together outdoors. - Home Instead

Respite Care

Caring for a loved one can be rewarding but also physically and emotionally demanding. That’s why we offer Respite Care, which allows family carers to take time for themselves, whether that’s for a few hours a week, during a holiday, or at times when extra help is needed, such as after a stay at St. Helier hospital .

We match each client with a Care Professional who can step in seamlessly, following existing routines and preferences so there’s minimal disruption. Support can include personal care, help around the house, preparing meals, and providing companionship. One family shared, “During the short time we were engaged with Home Instead, it was a pleasure to work with them, and we felt it took a load off our shoulders and gave comfort to her relatives. They were great from first contact with good communication and an interest in understanding the client and providing what they needed.”

Each of these services offers a different kind of support, but they can all be adapted to fit your family’s needs. If you’re unsure which would work best, our Sutton team can talk you through the options and help you make the right choice. Get in touch today to learn how Home Instead Sutton can help.

Get in Touch Today
Elderly woman and family - Home Instead