Home care in Stourbridge, Hagley and Halesowen

We are very proud to serve our local community with award winning care, helping each individual with their needs and their wants, to live their best life from the comfort of their own home.

A passion for high quality care at home

Lorna Bath opened the Stourbridge, Hagley and Halesowen office following a life-long passion for high quality care.
Ex-nurse Lorna saw from her NHS experience that people could improve their health and quality of life through personalised support in their own home. Our experienced team take great pride in the outstanding care we give. We provide services from social activities and housekeeping to live in care, dementia care and much more.
An elderly woman smiles while reading a magazine as a younger woman stands beside her, smiling and embracing her. - Home Instead

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • After starting with Home Instead as Care Manager, Jenna sets the standards that everyone looks up to at the head of the organisation. Whilst driving the team forwards, she still cares about each and every client and staff member.

    Jenna Bemrose

    Operations Manager

  • Trica’s role is to manage all of the staff involved in care delivery and support of our Care Professionals, but she is always ready to share her heart and never forgets the days when she started with Home Instead as one of our original Care Givers.

    Trica Owen

    Care Manager

  • An ex-teacher who also worked as a Community Manager for the Rugby Football Union, Peter’s role is to oversee the development of the service, ensuring that our dedicated office team have all the support and resources that they need to deliver outstanding care.

    Peter Bath

    Owner

  • Starting her career as a nurse including surgical, rheumatology and cancer nursing, Lorna continued her uncompromising passion for quality care when she started Home Instead with a mission to make a real and significant difference to people’s lives

    Lorna Bath

    Owner

  • Sue manages all of Home Instead’s payroll and invoicing and is often the first point of contact, making sure we maintain good communication with clients and care professionals whilst also making sure we have everything we need and making the whole office run smoothly.

    Sue Bates

    Administrator

  • Home Instead is not just about care at home, so Anita has the role of forging links with the community, promoting awareness and training others about issues around ageing and also helping older people to stay active and engaged with their community.

    Anita Pearce

    Community Engagement Officer

  • Donna has a wealth of experience in providing professional customer service so after excelling as one of our care professionals she was a natural choice to take this leading role in coordinating client care and supporting our front-line care team

    Donna Agnew

    Care Support Coordinator

  • Becky previously worked as a senior, supporting other carers so she knows exactly what she is looking for when recruiting our own care professionals and choosing the people who are going to provide the very best care possible.

    Becky Farmer

    Recruitment Coordinator

  • As scheduler, Ellie is responsible for many of our Home Instead standards, ensuring that care professionals are always introduced, delivering our promise on punctuality, matching the perfect teams for each client and maintaining continuity for everyone.

    Ellie Bayliss

    Scheduler

  • Jade has the privilege of being the first person to meet our clients, learning about their needs, and their wants as well as hearing some amazing life-stories. By listening well, Jade sets the standard and makes sure our clients have a good start to their care journey.

    Jade Taylor

    Client Consultant

  • Scrumpy - everyone's favourite office team member.

    Scrumpy

    Office dog

Home Instead Stourbridge, Hagley and Halesowen Location Map
Stourbridge, Hagley and Halesowen
78 Worcester Road,
Hagley,
DY9 0NJ
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