“This is exactly what we are doing!” says Suzanne Weaver, Retention and Training Officer from at-home care company Home Instead Senior Care.
Suzanne has been rolling out the training to staff and CAREGivers; companywide, to meet the requirements of the Daisy Accreditation. Achieving the prestigious Daisy Dignity Accreditation is a quality marker for organisations to demonstrate that they deliver a service which has dignity and respect embedded in it. The accrediting body say: “Where an organisation displays a Daisy Plaque, you can be sure that they are an organisation which values the principles of dignity and go above and beyond to ensure that the standards of dignity are upheld every day, everywhere for everyone. You can expect an individualised service where your values and needs are the drivers for the service received. You can expect Dignity Champions to be the representatives of the daisy values, they can help you with any dignity issues, they are expected to challenges poor practice and to be ambassador’s for the principles of dignity.
Suzanne has been amazed by the work we are already doing and the way we are delivering our care. We require 80% of the workforce to be trained, however we are working towards 100%. We are not far away; we will keep you informed!
The Stockport office of Home Instead Senior Care is part of a national network of over 125 offices. If you wish to find out more about the support we provide to help people live independently, please contact the Home Instead Senior Care Team on 0161 480 0646 or visit www.homeinstead.co.uk/stockport