Joanna & David Moore - Franchise Owners
I left University with a degree in Mechanical Engineering and have always worked in industries where excellence in quality was standard. From University I worked specifying equipment to be used in chemical plants and then moved on to work for Rolls-Royce & Associates designing pressure vessels for nuclear propulsion on Navy Submarines. I then made a move into textiles working as Operations Director and Quality Manager for a company manufacturing combat clothing and work wear in large numbers and sourced from both Eastern Europe and the Far East. I spent my time flying the world, ensuring that both the quality and delivery requirements were met. Whilst I have seen a lot of the world including the Great Wall of China, I eventually decided that there had to be more to life than spending my time in an Airport lounge!I then made a life changing decision to buy a franchise and use my experience and skills to make a difference to people’s lives. I am very much a “hands on” manager and enjoy networking with my local community and building relationships.My role is to manage and grow the business, which I do on a day to day basis. I am there to support my staff and Caregivers and ensure that we maintain and continually improve our operation to achieve the best possible outcomes for our Clients. I am very proud of what we have achieved to date.
Nichola Booth - Operations Manager
I joined Home Instead in September 2013 as a Quality Lead, moving on from the NHS where I worked as a Nurse in Midwifery. I left after a year to further my career but found that the grass was ‘definitely not greener’. I was thrilled to be given the opportunity to re-join Home Instead in 2017 as the Registered Care Manager. The values and ethos that drive the brand of Home Instead are embedded across the whole network and I am proud to represent such an Outstanding provider. I have achieved my Degree in Health and Social Care, my NVQ Level 5 in Leadership and Management and am currently undertaking my Master’s in Health Informatics. My current role of Head of Client Care gives me responsibility for the whole business and I am lucky enough to work with an incredibly passionate team who are dedicated and driven to enhance people’s lives and it is a pleasure to work alongside them.
I am committed to upskilling and empowering our workforce, supporting them to achieve their outcomes enabling them to provide continuous improvement across the service.
Outside of work I am kept busy with my two boys and two dogs Luna and Willow, I enjoy walks and spending time socially with friends and family. I also enjoy watching Manchester City.
Paula Glass - Business Development Manager
Hi I’m Paula and I am thrilled to join Home Instead as Business Development Manager.
I am results orientated and am looking forward to promoting Home Instead and watching us grow further in the Stockport & Tameside area. I am passionate about changing the face of aging and letting people know of the amazing services we offer!
My previous experience is with the third sector and various sales roles.
I live locally in Cheadle with my Partner our Shitzu Alan and our large blended family-There is never a dull moment!
Any spare time I have is spent with friends and family -I enjoy walking which is normally followed by food & drink!
Kate Pearce - Training Manager
My name is Kate and I am Training Manager. I joined the team in April 2017 and I love supporting our CAREGivers and providing training to up skill both CAREGivers and Key players, so that our clients can receive excellent care.?
I have been a Registered Nurse for over 30 years and I have worked in hospitals, care homes and community settings. I specialised in end-of-life care and I worked in a Hospice for 10 years and as a Palliative Care Nurse in the community
I also have experience and qualifications in training and can adapt and use a variety of training methods, I use an interactive approach in training sessions so that that Caregivers can participate and learn effectively. I believe training should be enjoyable and I love to encourage CAREGivers to share their experiences and learn from each other.
I enjoy supporting CAREGivers to manage the needs of their clients. I am a qualified Moving and Handling Trainer and I perform moving and handling assessments for clients and support for CAREGivers, including support to use of a variety of equipment and hoists. I also provide training and support for CAREGivers if a client has more complex needs.
I am Privacy Champion and am responsible for Data Protection and compliance with GDPR.
I am married and have 2 sons in their twenties, I enjoy socialising with my family and friends, and I enjoy getting outside for walks with my dog.
Gemma Reeves-Brown - Client Experience Manager
Hello, my name is Gemma, I am very pleased to be a part of Team Stockport as Client Care Coordinator.
I applied for a position with Home Instead after experiencing first-hand, their passion for helping not only their own clients. but others in the community. I experienced their welcoming and caring nature whilst attending one of their successful Friendship Cafes, with a Client from my previous company.
I started to follow Home instead very closely and was thrilled to have found a company who share the same values and ambition as myself. They go above and beyond for their clients, providing an excellent service. I knew I had to be a part of this team!
I have worked in the Care industry since 2006 and have NVQs Level 2 and 3 in health and social care. During this time, I have undertaken various roles such as Caregiver in a Care Home, the community and an Intermediate care unit. I have been a Physiotherapy/Occupational therapy technical instructor in a mobility hospital where I was also part of the Daisy Team (Dignity in care) as a trainer and undertook observations for accreditation of businesses.
I am always keen to expend my knowledge and keep up to date with all latest training and development opportunities to ensure I am fully equipped in my role.
I have always been a people person and find pleasure in meeting new people. Assisting others is my goal no matter how little or how much they require and my role along with the amazing team here at Stockport, can help tailor a service to enable people to live their best life.
I am married with two amazing children, a daughter and a son, who both keep me very busy out of work. I enjoy spending time with family and friends, exploring the outdoors and I also enjoy DIY projects.
Hayley Henderson - Quality Lead
Hi, my name is Hayley Henderson. I joined Home Instead in March 2009 after being made redundant from my job as a supervisor in soft furnishings. I started my time with Home Instead as a Caregiver. Throughout the years I have been on many different training courses all provided by Home Instead which have been invaluable for my role as a caregiver. I have cared for some amazing and inspirational people. It may sound corny but I enjoyed getting up in the mornings to go and see my clients as they had some amazing stories to tell and they were genuinely please to see me each time.
I have gained my NVQ level 3 in Health and Social Care through Home Instead. I was then offered the position of Senior Caregiver which I also enjoyed as I could continue to see my clients as well as working in the office.
I am now part of the Client Care team as a Quality Lead. I am really enjoying this position as I get to meet many more of our clients and Caregivers.
Working for Home Instead is like having another family; everyone is so supportive; even though I work on my own I know that there is a great team that I can turn to if I need to.
I have seen many changes within Home Instead. They are a great company to be a part of, they are very supportive, of not only their staff but also of the clients.
Outside of work I enjoy hill walking with my boyfriend in the Peak District and I have recently discovered a love of cycling. I look after my mum and dads dogs for them when they go to their caravan. And I enjoy cooking.
Emma Nevins - Client Services Support
Hi, my name is Emma. I joined the Home Instead family in September 2018 as a Caregiver. I really enjoyed going out into the community and building great relationships with my Clients. Within the first year I was encouraged to upskill and completed my NVQ training in both Dementia and End of Life Care which are accredited by City & Guilds. I then took the opportunity to join the Office Team as Field Care support and I am now a Quality Lead within the Client Experience team. My role is to manage the package of care and be in regular contact with Caregiver’s and Family members of Clients regarding any changes, updates and outcomes achieved.
I have definitely grown in confidence since working at Home Instead and feel happy to go to work every day, as I can make such a difference to people’s lives
Julie Sellens - Client Services Support
My name is Julie and I have had the pleasure of working for Home Instead since March 2018. I started with the company as a CAREGiver, after spending the previous 26 years working in Customer Service, primarily in the Corporate sector as an International Customer Account Manager for a Global Educational Supplier.
I felt the need for a change of direction and a new challenge ad so whilst on a short career break, I decided to embark upon a part time career in care. I soon realised what a satisfying and rewarding career working in care was. My role as a CAREGiver with Home Instead has shown me first hand what a great and positive impact our service can have upon an individual’s life. From providing practical home help, to personal care, or companionship, it is a joy to see how we can encourage and support our clients to live more fulfilled lives and to achieve outcomes which they thought weren’t possible. It is through this unique perspective that I can now go out into the community in my new role, to spread the news about how Amazing Home Instead is and what a positive change we can make.
There is an amazing sense of ‘family’ throughout the company . Everyone is very supportive of one another, and this makes it a joy to come to work in the morning!
In my spare time I enjoy walking my dog, travelling, films and spending time with my family. I am the proud mum of two sons aged 20 and 18.
Amy Godwin - Scheduling Lead
Hi, my name is Amy Godwin I am so happy to be accepted as part of the Home Instead family, my role at Home Instead Senior Care is Communication and Scheduling Support. I have worked in care for 10 years working out in the community which I really enjoyed. I was recommended by a close friend who has worked at Home Instead for 2 years. Everything she told me about the company was positive, and I was looking to extend my knowledge in care, this was the perfect opportunity for me. The first day I walked in the office I was overwhelmed with how lovely everyone is and how welcomed I felt that feeling has never left me.
Helen Dufton - Training and Well-being Officer
Hi, my name is Helen, I joined the Home Instead team in April 2000, as Training and Well-being Officer. I hold a PGCE and for many years, I have been teaching health and social care courses for an adult education service in Manchester. I have also developed and delivered courses for health and well-being and mental health awareness. I am passionate about delivering quality training and enjoyable sessions that provide the skills to deliver excellent care.
As well as teaching, I hold many years of experience working in the community as a Home Support Worker. I have cared for many people that I simply will never forget. Listening to people’s stories and supporting people to stay in their own homes safely was a role that I dearly loved.
I am thrilled to be taking on a new role at Home Instead as Well-being Officer. I am looking forward to supporting Caregivers and Key Players with their well-being that will enable them to continue to deliver high quality standards of work. This will take place through engagement, coaching, as well as activities and training that will support and strengthen well-being and resilience in the workplace. Having good health and well-being at work is beneficial to be able to manage and deal with stressful or changing situations through using different techniques and practical tips.
I am married with 2 teenage daughters and I love spending my spare time with family and friends.
John Morrison - CAREGiver Experience Manager
I started my experience in care on the 12th September 28 years ago. I have worked across varying Adult Care services both within the NHS, Local Authority and private sector. During this time, I have held a number of positions including Registered Manager, Training Manager but always remained hands on with people using our services and been actively involved in staff welfare and rights. I hold a level 5 Diploma in Management and Leadership in Health and Social Care as well as a Diploma in Employment Law. This has helped me to support staff through varied situations which required my knowledge and experience ensuring they are supported fairly and lawfully throughout their experience. I was thrilled to join Home Instead as the CAREGiver Experience Manager and I have a passion for staff welfare and education, ensuring their experience is a positive one, from the day you begin your journey with us. I am very much focused on the quality of the CAREGivers we employ and ensuring they are equipped to deliver high-quality person-centered care. I have an open-door policy to CAREGivers and welcome their input.
Outside of work I enjoy spending time with my fiancée traveling the country and visiting Zoo’s and safari parks as well as heading for sunnier climates to explore there too. I can often be found with my hands in soil as I enjoy growing things both to brighten up my environment and to fill my plate. If you like a good debate about the current conspiracy theories I’m always up for the challenge.
Suraya Alvi - Quality Lead
I Joined Home Instead Stockport in 2016 as a CAREGiver and have never looked back!! I am thrilled to now be working in the office as a Quality Lead. I am looking forward to using my experience and skills as a CAREGiver and latterly a Senior CAREGiver and my role as mentor to other CAREGivers , to look after our Clients and manage their support packages. To help them meet their goals and make sure that we provide the best possible support for them and our CAREGivers. I can’t ever imagine working anywhere else and I am really excited about this next chapter of my journey at Home Instead.
In my spare time I love spending time with my grown up daughter Kez and her two kittens. I love to read and travel and cooking is one of my great passions. The hotter and spicier the better!! During one of the lockdowns last year, I had many lovely cooking sessions with Kez and one of my proudest moments was being picked to chat to HRH the Duke of Cambridge on Zoom about the impact of the pandemic on CAREGivers; He was interested in the cooking I was doing with Kez and asked about one of the dishes that he’d never heard of….Japanese Gyoza!!
I am a people person and I love being part of the Office Team. It’s new and exciting and I’m loving building up new relationships with my work colleagues.
Helen Oultram - Recruitment Administrator
Hi, my name is Helen, I joined the Home Instead team in October 2017 as a CAREGiver after the company was recommended by a close friend.
Shortly after joining I started working as Front of House Coordinator and have recently progressed to Recruitment administrator.
It is a great office to work in everyone, is happy and there is always Caregivers friendly faces popping in for a chat and telling us about their days with the Clients.
Being a part of the Home Instead team is amazing and watching how as a team we can change so many of our clients lives and help to make positive changes is rewarding. I am looking forward to many more years with Home Instead and seeing how as a team we can continue to grow.
Adele Slate - Communication & Scheduling support
Hi, my name is Adele, I joined Home instead February 2019 as a caregiver, I had no experience in care when I started working for Home Instead but I found I absolutely loved it going out to see all my clients knowing I made a big difference to their everyday lives, Clients started to feel more like family.
In November 2021 I came into the office to become part of the scheduling team, I enjoy working in the office and liaising with clients, CAREGivers, and colleagues – not one day is ever the same.
I’m married & have 5 children; I love socialising with family & friends making memories.
Sarah Bowden - Field Care Support
Hi, my name is Sarah and I joined Home Instead in 2019 as a CAREGiver. I have recently been promoted and work in the Training and Retention Department as Field Care Support. This enables me to provide support to CAREGivers during their calls, share ideas and best practice and also help them in achieving the Care Certificate. I have also kept my CAREGiver role which I absolutely love! I have worked in the care industry for many years and it is something that really means a lot to me, being able to support and care for people and ensuring that they receive the best care possible. Starting with Home Instead really was the best decision I ever made and the Company completely support me in everything that I do. I have been able to achieve so much and it has opened up so many more opportunities for me.
During my spare time I enjoy spending time with my two children, having days out and also spending time with family and friends. I have always been very family orientated and absolutely love spending time with them all and making memories together.
Olivia Wharton - Client Experience Coordinator
Hi, my names is Olivia, I joined Home Instead Stockport in 2020 as Front of House Coordinator which allowed me to engage with people every day, as I was first point of contact for the CAREGivers and Clients. I love to chat to different people over the phone as I found this was my strength and it allowed me to build a rapport with the CAREGivers and Clients. Since working with Home Instead I became very interested in the care we provide and found my passion lay within the Client experience are as I want to make an impact on people’s lives and help them remain at home throughout their journey. I was very fortunate to be offered a position with the Client experience team in January 2021. My role is to work with the Quality team ensuring the smooth running of the day to day and help maintain the quality of care we deliver to our clients. Most importantly it allows me to get to know our lovely Clients that little bit more and make a difference to their day.
Outside of work I enjoy finding new walks with my partner and our dog, Winnie, which she is extremely grateful of. I love going out for dinner and spending time with my family and friends and of course the occasional pamper session!
Lisa Mobley - Front of House Coordinator
Hi, I’m Lisa Mobley the new Front of House Coordinator for Home Instead. Previously I have worked in the Sales and Travel Industry but due to Covid I decided to take a career change for a more rewarding role.
From the first day of joining Home Instead I have been welcomed by a wonderful team who have been extremely supportive and warm. Also meeting the caregivers and visitors to the office as their first point of contact, is lovely to see everyone face to face and hearing all the stories from the CAREGivers and Clients.
I have 2 daughters, one is at University and my youngest is about to start college. We enjoy pamper sessions and watching box sets together, and I also love to travel and go for nice meals with my partner and talk long walks with our cocker spaniel Rue.
I am very grateful to be part of a caring and experienced team and I am looking forward to an exciting future with Home Instead.
We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, all of whom go above and beyond the call of duty to take care of their clients. They are chosen for their wide ranging and diverse backgrounds and skills. They have good life experience and above all, empathy for vulnerable people in life. These are people who genuinely care about the people we support.
If you think you could fulfill this role, we are always looking for people with these qualities to join our team. Call the Office on 0161 480 0646 and we can talk you through what we can offer you and what you can do for us. Alternatively, email: [email protected]