Joanna & David Moore - Franchise Owners
I left University with a degree in Mechanical Engineering and have always worked in industries where excellence in quality was standard. From University I worked specifying equipment to be used in chemical plants and then moved on to work for Rolls-Royce & Associates designing pressure vessels for nuclear propulsion on Navy Submarines. I then made a move into textiles working as Operations Director and Quality Manager for a company manufacturing combat clothing and work wear in large numbers and sourced from both Eastern Europe and the Far East. I spent my time flying the world, ensuring that both the quality and delivery requirements were met. Whilst I have seen a lot of the world including the Great Wall of China, I eventually decided that there had to be more to life than spending my time in an Airport lounge!I then made a life changing decision to buy a franchise and use my experience and skills to make a difference to people’s lives. I am very much a “hands on” manager and enjoy networking with my local community and building relationships.My role is to manage and grow the business, which I do on a day to day basis. I am there to support my staff and Caregivers and ensure that we maintain and continually improve our operation to achieve the best possible outcomes for our Clients. I am very proud of what we have achieved to date.
Nichola Booth - Head of Client Care
Hi, my name is Nichola Booth and I am the Head of Client Care and Registered Care Manager for Home Instead Stockport and Tameside. I have worked within the care industry for over 12 years and have previously worked at Home Instead as a Field Care Supervisor, having left to develop my career as a Registered Care Manager with other home care providers.
I have gained my Degree in Health & Social Care, and I am currently undertaking my QCF level 5 in Leadership and Management in Health & Social Care. I am also trained to Level 3 in Safeguarding of Vulnerable Adults.
I have returned to Home Instead Senior Care after struggling to find another provider whose values are a true ethos of their delivery. I am truly privileged to be responsible for a team of people whose passion for care shines through daily in every single task undertaken and I am extremely proud to be a part of that team, I don’t doubt for a moment that with the team we have in Stockport we can absolutely “Change The Face Of Aging” and I am excited about what the future holds: working positively to support our Clients to remain independent at home, to support families that we work alongside and the relationships that we can build, in creating partnership working within our district to further enable our clients to access services.
I have two boisterous boys who are 6 and 10 they keep me very active at home. I enjoy walks out and about, or if I’m lucky sometimes they’ll enjoy snuggling up with a duvet and a good film or book with lots of treats. I like to have meals out at different restaurants with my friends who are my extended family and support my mum and brother at their home.
Clare Cliff - Head of CAREGiver Experience
Hi, my name is Clare and I joined Home Instead Senior Care Stockport as the Recruitment Coordinator. Following a whirlwind year I have been promoted to Head of CAREGiver Experience. I feel privileged to have joined a company with such a wonderful ethos around high quality of care. My new role is to find great CAREGivers, train them, support them and engage with them, ensuring every aspect of their employment is perfect. The main part of my role will be around increasing our recruitment of caregivers whilst offering flexibility around their family lives and meeting our clients care needs. Home Instead prides itself on the wonderful caregiver opportunities we offer and the training and support offered to enable caregivers to feel supported in their roles.
I look forward to being out in the community and networking whilst representing Home Instead.
I am keen to work with the other organisations within the local area in supporting people back into work after career breaks.
I have always been a “people” person and enjoy meeting others. Most of my career I have worked with children and adults with special needs to try and enhance their opportunities in life. More recently I was an Older Person Activity Coordinator reducing social isolation in their later years by arranging social events and activities across the borough of Stockport.
I am a mum of 2 (my daughter is 21 and my son is 8) I and enjoy the outdoors. Much of my spare time is spent at National Trust Properties with my family.
Hayley Fallon - Community Relations Manager
Hi, my name is Hayley Fallon and I have joined Home Instead Senior Care as the Community Relations Manager. My role involves networking for the company, and marketing our incredible Care Services in our local community.
Throughout my professional career, I have always worked in ‘person centred’ roles; I started off working on beauty counters, and really found my passion for helping people. I quickly became addicted to the feeling of enriching someone’s day, and wanted to do bigger and better things.
Working in care was the only way forward for me, and for the next 7 years I worked supporting adults with mental health issues and learning disabilities. My previous job roles have only fuelled my love for care and when I was made aware of Home Instead, I immediately knew that I wanted to be a part of the company. I’m so lucky that I get to spend so much time with such wonderful people, and better yet, call it my job!
Outside of work, I love exploring new cities with my partner and spending time with my family. I am a proud auntie of 3 little ones and see them as much as I possibly can. I enjoy socialising with friends, baking and going to the gym.
Kate Pearce - Trainer
My name is Kate and I am thrilled to have joined the team at Home Instead Senior Care, Stockport as Training Officer.
I am a Registered Nurse with 30 years of experience. I have worked in Respiratory Medicine, Hospices, Community Palliative Care, as an Agency Nurse and recently at a Care Home.
I have also worked as a Trainer since 2001; for Care Agencies and at a Care Home for the last 6 years. I am passionate about training and believe that quality training makes a difference to the people who receive care. I like to use different techniques to suit the needs of the learners and an interactive approach to ensure that Caregivers learn effectively and feel supported in their roles.
I love working with people and forming relationships with caregivers and clients and enjoy the satisfaction of being able to make a difference to people’s lives. I am looking forward to visiting CAREGivers whilst they are with their clients to supervise and observe their practice.
I am married and have 2 sons at University. I enjoy socialising with my family and friends and being outdoors walking my dog, cycling and camping.
Zoe Dickinson - Staff Coordinator
Hi, my name is Zoe Dickinson and I am extremely pleased to have joined Home Instead Senior Care as a Staff Coordinator.
I have worked within the care industry for a few years, starting as a caregiver for another care company. During my experience in care I have always heard positive feedback regarding Home Instead from clients and colleagues and I felt this was definitely something I wanted to be a part of. I am now proud to work for such a positive, committed, life changing organisation.
I feel I have found my calling in the care industry as I have a passion to help others and I love the feeling that I am making a difference.
Outside of work I dedicate most of my time to my Son and Daughter. We enjoy visiting parks, cinemas, and going out for meals together, then when I get a spare evening I like socialize with friends.
Joe Dean - Staff Coordinator
Hello! My name is Joe Dean and I am really excited to have joined Home Instead Stockport as a Staff Co-Coordinator in September 2019.
I am new to the care industry but have worked in other support driven roles in Stockport for a number of years such as healthy lifestyles and substance misuse and then helping the locally unemployed with complex barriers back to good health and into work as a Key worker. I have lived in Stockport for most of my life and I care about giving the community and it’s residents a chance to flourish!
Even during my short time at Home Instead I can clearly see that their staff and CAREGivers really do care about what they do and actively live their values which can be a hard thing to come by. They have a very endearing, family oriented approach, which is perfect for their clients and staff! I really do look forward to seeing where my time with Home Instead can take me!
Outside of work I enjoy unwinding with video games, music, cooking and spending time with my friends & family.
Helen Yates - CAREGiver Support
I wanted to get into care after my Dad suffered a stroke, after seeing all the support that he received to get to where he is now was inspirational and I knew that I wanted to give something back. I have been working as a CAREGiver now for just over 8 years and I can honestly say that it is the best thing.
I have moved into the Senior role fairly recently and I’m loving this new chapter in my career. I am not only supporting clients but this role gives me the opportunity to support new CAREGivers, helping them to feel confident and to be the best CAREGivers that they can be. Having been in the same position I can fully understand their feelings when starting a job into Care for the first time.
Outside of work, I have a teenage son who, surprisingly, is still happy to spend time with me (I’m obviously not that embarrassing). I also like to spend time and support my Dad as much as I can, we will go to Gardens Centres or to the local pub for a meal
Hayley Henderson - Field Care Support
Hi, my name is Hayley Henderson. I joined Home Instead in March 2009 after being made redundant from my job as a supervisor in soft furnishings. I started my time with Home Instead as a Caregiver. Throughout the years I have been on many different training courses all provided by Home Instead which have been invaluable for my role as a caregiver. I have cared for some amazing and inspirational people. It may sound corny but I enjoyed getting up in the mornings to go and see my clients as they had some amazing stories to tell and they were genuinely please to see me each time.
I have gained my NVQ level 3 in Health and Social Care through Home Instead. I was then offered the position of Senior Caregiver which I also enjoyed as I could continue to see my clients as well as working in the office.
I am now part of the Client Care team as a Field Care Supervisor. I am really enjoying this position as I get to meet many more of our clients and Caregivers.
Working for Home Instead is like having another family; everyone is so supportive; even though I work on my own I know that there is a great team that I can turn to if I need to.
I have seen many changes within Home Instead. They are a great company to be a part of, they are very supportive, of not only their staff but also of the clients.
Outside of work I enjoy hill walking with my boyfriend in the Peak District and I have recently discovered a love of cycling. I look after my mum and dads dogs for them when they go to their caravan. And I enjoy cooking.
Tanja Chisnall - Field Care Support
Hi my name is Tanja Chisnall – For over 10 years I worked as a Manager in the retail sector, but I reached a point where I felt I needed a complete change of career.
I had previously worked in the care industry prior to working in retail and really enjoyed meeting lots of different people and helping them to maintain a comfortable life in their own homes. From this brief experience I decided to follow the path of becoming a carer again.
A friend recommended I apply to Home Instead, who already worked for the company. I had heard and read really positive things about Home Instead from the community and from online reviews. I really believe in Home Instead’s ethos on how they support their Clients by delivering excellent care and helping people stay independent and knew I wanted to be part of it.
I started as a CAREGiver and loved the work I did with the clients and got great job satisfaction out of the differences I was making to people’s lives. I was thrilled to be promoted into the Field Care Support Team, and I love being out in the community meeting clients and working together with CAREGivers. Our role is to tailor the care we deliver to clients as their needs change, in order to help them to remain independent in their own homes.
Outside of work I love spending quality time with my family and animals, my hobbies are cooking, knitting, arts & crafts, sewing and camping.
Rebecca Wright - Client Service Coordinator
Hi, my name is Rebecca Wright and I am proud to have joined the team at Home Instead Senior Care as Staff Coordinator. Recently I have moved in to the Client Care Team as CLient Services coordinator.
I have always worked in Health and Social Care in particular various Care and Nursing homes for over 8 years. I decided a career in caring was for me as I felt I wanted to give “something back”
Through the years of working in care home environment I found myself wanting more and looking for a Company that had that something a little extra special. This led me to Home Instead Senior Care.
I am thrilled to be a part of the forward thinking team at Home Instead with client driven core values and excellent service.
In my free time, I enjoy spending time with my family, going out or meals and shopping.
Gemma Reeves-Brown - Client Service Coordinator
Hello, my name is Gemma, I am very please to be a part of Team Stockport as Client Care Coordinator.
I applied for a position with Home Instead after experiencing first-hand, their passion for helping not only their own clients. but others in the community. I experienced their welcoming and caring nature whilst attending one of their successful Friendship Cafes, with a Client from my previous company.
I started to follow Home instead very closely and was thrilled to have found a company who share the same values and ambition as myself. They go above and beyond for their clients, providing an excellent service. I knew I had to be a part of this team!
I have worked in the Care industry for over 13 years and have an NVQ 2 in health and social care. During this time, I have undertaken various roles such as Caregiver in a Care Home, the community and an Intermediate care unit. I have been a Physiotherapy/Occupational therapy technical instructor in a mobility hospital where I was also part of the Daisy Team (Dignity in care) as a trainer and undertook observations for accreditations of businesses.
I am always keen to expend my knowledge and keep up to date with all latest training and development opportunities to ensure I am fully equipped in my role.
I have always been a people person and find pleasure in meeting new people. Assisting others is my goal no matter how little or how much they require and my role along with the amazing team here at Stockport, can help tailor a service to enable people to live their best life.
I am married with two amazing children, a daughter who is 7 and a son who is 3, who both keep me very busy out of work. I enjoy spending time with family and friends, exploring the outdoors and I also enjoy DIY projects.
Helen Oultram - Front of House Coordinator
Hi, my name is Helen, I recently joined Home Instead as a caregiver after the company was recommended by a close friend who has worked there for 6 years. Everything she told me about the company was positive. The first time I went into the office I felt a part of the team; everyone was so nice and welcoming.
I have recently taken over the role of Front of House Coordinator. It is a great office to work in everyone, is happy and there is always Caregivers friendly faces popping in for a chat and telling us about their days with the Clients.
Being a part of the Home Instead care team is amazing and watching how as a team we can change so many of our clients lives and help to make positive changes is rewarding. I am looking forward to continuing both roles with Home Instead and seeing how as a team we can continue to grow.
Stephanie McEntee - Front of House Coordinator
Hi My name is Steph, I’m have recently joined Home Instead Senior Care Stockport working as Front of House Coordinator alongside Helen. Everyone has been so friendly and helpful and there is such a positive buzz in the office I am really enjoying working with an amazing team.
My previous roles have been Recruitment focused and I’m hoping to use my experience to help alongside the recruitment team here at Home Instead Stockport whilst building my experience in Care.
When I’m not working i love spending time with my family and friends, whether it be watching movies, going for walks, meals our or watching Manchester City. I am really looking forward to my future here at Home Instead.
We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, all of whom go above and beyond the call of duty to take care of their clients. They are chosen for their wide ranging and diverse backgrounds and skills. They have good life experience and above all, empathy for vulnerable people in life. These are people who genuinely care about the people we support.
If you think you could fulfill this role, we are always looking for people with these qualities to join our team. Call the Office on 0161 480 0646 and we can talk you through what we can offer you and what you can do for us. Alternatively, email: firstname.lastname@example.org