Personal Care in South Norfolk & East Suffolk
Relationship-led and supportive Personal Care in South Norfolk & East Suffolk from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The South Norfolk & East Suffolk Personal Care team, here to help every step of the way
Personal care is one of the most intimate forms of support we provide, and we approach it with absolute dignity and respect. Our service might include help with morning routines like washing, choosing clothes and getting dressed, or evening support with bathing and preparing for bed. We understand how crucial it is to feel at ease with the person helping you with these private activities. That’s why we take extra care to match clients with Care Professionals who’ll make them feel comfortable. Our visits last a minimum of one hour, giving ample time to ensure everything is done at your pace, following your preferences, without ever feeling hurried or awkward.
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Why Personal Care may be right for you
What makes our personal care different is our focus on consistency and genuine relationships. We ensure you see the same Care Professional or small team who understand exactly how you like things done. For one client, this could mean knowing precisely how he prefers to get dressed when seeing family for Sunday lunch. For another client, it’s understanding that she likes her hair styled in a particular way each day. These might seem like small details, but they are important aspects of maintaining dignity and control. Our approach preserves independence wherever possible, helping maintain abilities and confidence.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.Paul, Client
As I got older, I realised that this service had made me happy in my own home.Elisie, Client
Tailored Personal Care in South Norfolk & East Suffolk
A personal care visit might begin with gentle assistance getting out of bed, followed by help preparing a warm bath with favourite toiletries. Our Care Professional might chat about the day ahead while helping with washing, dressing and grooming. There’s always time for proper care – applying moisturiser, helping choose comfortable clothing appropriate for the weather, or ensuring hearing aids are working properly. These visits create opportunities to notice changes in mobility, appetite or general wellbeing. We can spot early signs of health concerns that, when promptly addressed, can prevent more serious issues developing.
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Trusted Personal Care from experienced home care professionals in South Norfolk & East Suffolk
Every Care Professional on our team receives comprehensive training in personal care, exceeding industry standards. They learn practical skills alongside the equally important aspects of preserving dignity and respect during intimate care. Our owner, Mark, ensures our team understands the emotional aspects of needing help with personal care – the vulnerability, the adjustment, the importance of privacy. Our office team provides continuous support to both clients and Care Professionals, carefully monitoring feedback to ensure the perfect match and making changes if needed.
Additional support and activities in South Norfolk & East Suffolk
Our connections with local healthcare providers across South Norfolk and East Suffolk enhance the personal care we deliver. We work closely with district nurses, occupational therapists and GPs to ensure coordinated support, particularly when managing conditions requiring specialist approaches. If we notice skin concerns or mobility changes, we can quickly connect with the right healthcare professional. We also help clients maintain important community connections – perhaps helping someone prepare for a special family gathering or ensuring they’re ready for their regular hair appointment at a favourite local salon.
FAQs
Which towns and postcodes do the South Norfolk & East Suffolk team service?
Our office provides care for people at home in the following areas:
Harleston, Long Stratton, Lakenheath, Attleborough, Brandon, Snetterton, Bungay, Southwold, Halesworth, Thetford
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
IP20 0, IP20 9, IP21 5, IP24 1, IP24 2, IP24 3, IP26 4, IP26 5, IP27 0, IP27 9, NR15 2, NR16 1, NR16 2, NR17 1, NR17 2, NR35 1, NR35 2, PE33 9, PE38 0, IP13 8, IP13 9, IP15 5, IP16 4, IP17 1, IP17 2, IP17 3, IP18 6, IP19 0, IP19 8, IP19 9, NR34 7, NR34 8, IP6 0, IP6 9, IP13 7, IP14 6, IP23 7, IP23 8
Is Home Instead South Norfolk & East Suffolk a locally owned home care organisation?
Home Instead South Norfolk & East Suffolk is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the South Norfolk & East Suffolk team today
Enable your loved ones to continue to live their life with the support of the South Norfolk & East Suffolk team. If you would like more information about our high quality Personal Care service, please call us on 01953 565005, or fill out the form below.
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