Relationship-led and supportive Palliative Care in South Norfolk & East Suffolk from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Palliative care and end-of-life care in South Norfolk and East Suffolk enables people to spend their final days in the comfort and dignity of their own homes. We understand that this journey is deeply personal, requiring care that addresses not just physical needs, but emotional and spiritual wellbeing too. Increasingly, local families are choosing home-based end-of-life care, allowing loved ones to remain in familiar surroundings with treasured memories and possessions. Our approach is completely tailored to the individual, considering their unique wishes, cultural backgrounds, and religious beliefs. We work closely with families to create care plans that honour these personal preferences while providing expert practical support.
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What makes our palliative care special is our focus on quality of life, comfort and dignity during every moment we spend with clients. Our unhurried visits ensure attentive care that can adapt to changing needs. We believe end-of-life care isn’t solely about managing symptoms, but about preserving the essence of who someone is and what matters to them. Our Care Professionals become trusted companions during this sensitive time, offering reassurance and continuity when it’s needed most. For families, knowing their loved one is receiving compassionate care from someone familiar brings immense comfort during an emotionally challenging time.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Palliative care might involve helping with personal care needs that have become more complex, ensuring medication is managed effectively, or simply providing a reassuring presence. Our Care Professionals understand the importance of comfort – perhaps adjusting pillows just so, playing favourite music softly, or reading from a beloved book. For some clients, it could be getting outside to see the sunshine, for others spending time with grandchildren creating precious final memories in a comfortable, familiar environment.
Let's have a chat to
see how we can help
Our Care Professionals receive specialised training in end-of-life care, including managing symptoms, providing comfort, and supporting both clients and families through the emotional aspects of this journey. Our owner, Mark, ensures our team understands the privilege and responsibility of supporting someone in their final days. We work in close coordination with palliative care nurses, GPs and hospice teams across South Norfolk and East Suffolk, creating seamless care that can respond quickly to changing needs. Our care can range from a few hours daily to overnight support or continuous care, adjusting as needed to ensure the person remains comfortable and families have the support they need.
We’ve built strong relationships with local healthcare providers throughout South Norfolk and East Suffolk, including district nurses, GPs, pharmacists and specialist palliative care teams. These connections ensure coordinated, comprehensive support that responds quickly to changing needs. We can arrange transportation to important appointments or meaningful places, helping maintain quality of life until the very end. Many families tell us that the relationships formed with our team become a source of comfort during bereavement. Our understanding of local resources, combined with our compassionate approach, helps families navigate this challenging time with dignity and support, honouring their loved one’s wish to remain at home.
FAQs
Our office provides care for people at home in the following areas:
Harleston, Long Stratton, Lakenheath, Attleborough, Brandon, Snetterton, Bungay, Southwold, Halesworth, Thetford
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
IP20 0, IP20 9, IP21 5, IP24 1, IP24 2, IP24 3, IP26 4, IP26 5, IP27 0, IP27 9, NR15 2, NR16 1, NR16 2, NR17 1, NR17 2, NR35 1, NR35 2, PE33 9, PE38 0, IP13 8, IP13 9, IP15 5, IP16 4, IP17 1, IP17 2, IP17 3, IP18 6, IP19 0, IP19 8, IP19 9, NR34 7, NR34 8, IP6 0, IP6 9, IP13 7, IP14 6, IP23 7, IP23 8
Home Instead South Norfolk & East Suffolk is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Palliative care is an option that your clinical team may suggest if you or a loved one have received a diagnosis of a serious or terminal illness, such as cancer, lung disease or Alzheimer’s. Our Care Professionals can provide support that will alleviate discomfort and stress and allow a better quality of life.
Palliative care can be started at any stage of a serious illness, though it can be recommended to start as early as possible depending on the diagnosis and the treatment required. After finding out what treatments are required you can be easily make an informed decision on when palliative care is needed.
Not necessarily. While palliative care can include end of life care, it is certainly not always the case and can last for a longer period of time. Some people are able to live comfortably for many years while receiving palliative care. The focus is always providing support as you need it to allow you to carry on with your daily life within the limits of your condition.
Our Care Professionals understand that maintaining your control over your daily life is important. Depending on what care you need for your condition you may need help with a few things or more help with a lot of your usual tasks. The level of help required is likely to change over time, but Home Instead will be there to ensure you keep as your independence for as long as possible.
During your illness you may receive successful treatment from your clinical team. Depending on the outcome of this treatment you may no longer require palliative care, however it may be beneficial to continue for a short while. During the recovery process it can be beneficial to you and your loved ones to have some relief from the physical and emotional stress a serious illness can cause.
Enable your loved ones to continue to live their life with the support of the South Norfolk & East Suffolk team. If you would like more information about our high quality Palliative Care service, please call us on 01953 565005, or fill out the form below.