Home Care in South Norfolk & East Suffolk

Relationship-led and supportive Home Care in South Norfolk & East Suffolk from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

The South Norfolk & East Suffolk Home Care team, here to help every step of the way

At Home Instead South Norfolk and East Suffolk, we’re here to help older adults live happily and independently in the comfort of their own homes. Our home care ranges from companionship to comprehensive support with personal care, medication reminders, or specialised help after hospital discharge. We never rush – that’s why we start with at least one-hour visits. Good care and genuine relationships simply take time. Our approach stands apart because we really get to know you, your daily routines, preferences and what’s important to you, ensuring the support we offer feels tailored to you personally.​​​​​​​​​​​​​

A man with a cane and a woman walk and talk near a post office, both wearing jackets on a cloudy day. Home Care at Home Instead South Norfolk & East Suffolk

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Why Home Care may be right for you

There’s something deeply reassuring about staying in your own home, surrounded by your memories and treasured belongings. That’s what drives us to provide flexible care. Unlike the rushed 15-minute visits you might find elsewhere, we believe in unhurried care that lets our Care Professionals really listen and respond to how you’re feeling each day. We carefully match you with someone who shares your interests and personality, and we’ll always endeavour to send the same Care Professional each visit. When you’re welcoming someone into your home, that consistency and compatibility make all the difference.

Two older men sit at a wooden table, holding mugs, with framed art on the wall behind them. Home Care at Home Instead South Norfolk & East Suffolk

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Home Care in South Norfolk & East Suffolk

Imagine waking up knowing that someone is coming who understands exactly what helps you start your day well. Perhaps it’s making sure your newspaper’s been brought in, helping you choose what to wear, or simply sharing stories over breakfast. For many of our clients, home care includes regular outings such as a drive to see the boats at Oulton Broad or help to attend a local club you’ve always enjoyed. Some clients love a trip to the garden centre followed by tea and cake, while others might need support with shopping or getting to medical appointments. It’s this blend of practical help and genuine companionship that makes our care so much more than a service – it becomes a valued part of your weekly routine.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead South Norfolk & East Suffolk

Our Partners

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Trusted Home Care from experienced home care professionals in South Norfolk & East Suffolk

Our team is led by owner Mark, whose experience in local care services has given him a deep understanding of what matters in supporting people well. For him and our whole team, care isn’t just a job, it’s a natural empathy that runs in the family, with his mum working as a Care Professional and his wife in mental health. Every Care Professional we employ completes comprehensive training before they begin, covering everything from practical skills to the art of dignified, respectful support. We’re particularly proud of our specialist training for supporting people living with dementia or Parkinson’s, developed with leading organisations to ensure we’re bringing the very best approaches into your home.

A woman in a green shirt smiles, sitting at a wooden table with an open book, facing an older man. Home Care at Home Instead South Norfolk & East Suffolk

Additional support and activities in South Norfolk & East Suffolk

Our office team is completely dedicated to managing all aspects of your care, which brings real peace of mind, especially for families who live outside Norfolk and Suffolk. You can always phone us, pop into our office for a chat, or ask us to visit you at home to discuss any changes or concerns. We’re proud to be part of the wider Home Instead family, which has allowed us to build valuable partnerships with organisations like Parkinson’s UK and the Alzheimer’s Society, bringing specialist knowledge into our everyday care. Through these connections and our deep local knowledge of South Norfolk and East Suffolk, we’re not just providing care, we’re helping people stay connected to everything that makes life meaningful.

A woman in an apron talks to a seated man in front of a brick wall. Home Care at Home Instead South Norfolk & East Suffolk

FAQs

  • Which towns and postcodes do the South Norfolk & East Suffolk team service?

  • Is Home Instead South Norfolk & East Suffolk a locally owned home care organisation?

  • What is domiciliary care?

  • Why choose domiciliary care?

  • How does domiciliary care help?

  • How much is domiciliary care?

  • Is domiciliary care good value/cost effective?

  • How is domiciliary care funded?

  • Who might use a domiciliary care service?

  • What is the role of a domiciliary care worker?

  • What is the difference between domiciliary care and residential care?

  • What domiciliary care services can you provide?

  • Reach out and talk to the South Norfolk & East Suffolk team today

    Enable your loved ones to continue to live their life with the support of the South Norfolk & East Suffolk team. If you would like more information about our high quality Home Care service, please call us on 01953 565005, or fill out the form below.

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