Dementia Care in South Norfolk & East Suffolk
Relationship-led and supportive Dementia Care in South Norfolk & East Suffolk from compassionate and experienced home care professionals.
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The South Norfolk & East Suffolk Dementia Care team, here to help every step of the way
Over 23,000 people live with dementia in Norfolk and Suffolk, and supporting them with dignity and understanding is a speciality at Home Instead South Norfolk and East Suffolk. A significant proportion of our clients are living with various stages of dementia, from those recently diagnosed to those needing more comprehensive support. We know that dementia affects not just the individual but the entire family, which is why our approach encompasses support for everyone involved. Remaining in familiar surroundings is particularly beneficial for people living with dementia, as home provides the continuity and routine that can help reduce confusion and anxiety.

Get in touch today to
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Get in touch Why Dementia Care may be right for you
Our minimum one-hour visits allow time to really connect with the person beyond their dementia, recognising their life history, preferences and personality. We adapt our support as the condition progresses, perhaps initially providing companionship and gentle prompting, later helping more with personal care and daily activities. Throughout this journey, we focus on what the person can still do rather than what they can’t, preserving independence and dignity while providing the right level of support at the right time.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.
Paul, Client

As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Tailored Dementia Care in South Norfolk & East Suffolk
A dementia care visit might include gentle reminiscence using familiar photographs, preparing a favourite meal together, or perhaps a short walk in well-known surroundings. Our Care Professionals understand that someone living with dementia often needs more time to process information, so we patiently allow conversations and activities to unfold naturally. We know from experience that certain times of day can feel particularly challenging, and we thoughtfully adjust our approach for each person. For some, mornings can feel overwhelming, so the Care Professional arrives early to create a calm, reassuring start to the day.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care from experienced home care professionals in South Norfolk & East Suffolk
Home Instead is proud to be the only home care provider in the UK offering City & Guilds assured dementia training to our Care Professionals. This comprehensive programme goes beyond basic awareness, teaching practical techniques for communication, managing challenging situations, and understanding the experience from the perspective of someone living with dementia. Mark, our owner, ensures our team understands the importance of consistent faces and approaches when supporting people with memory challenges. Our training includes recognising subtle changes that might indicate health issues, which is particularly important as people with dementia might struggle to communicate discomfort or pain.

Additional support and activities in South Norfolk & East Suffolk
Our partnership with the Alzheimer’s Society UK enhances the support we provide across South Norfolk and East Suffolk. We regularly host dementia awareness sessions in local communities, helping increase understanding and reduce the stigma that can lead to isolation. Our Care Professionals support clients to attend memory cafés and other activities where they can socialise with others in similar situations. We work closely with local dementia specialists, creating a coordinated approach that helps families. By combining our national partnerships with deep local knowledge, we create a network of support that helps people live well with dementia in their own homes for longer, maintaining quality of life and precious family relationships.

FAQs
- Which towns and postcodes do the South Norfolk & East Suffolk team service?Search here if you cannot see your town or postcode
Our office provides care for people at home in the following areas:
Harleston, Long Stratton, Lakenheath, Attleborough, Brandon, Snetterton, Bungay, Southwold, Halesworth, Thetford
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
IP20 0, IP20 9, IP21 5, IP24 1, IP24 2, IP24 3, IP26 4, IP26 5, IP27 0, IP27 9, NR15 2, NR16 1, NR16 2, NR17 1, NR17 2, NR35 1, NR35 2, PE33 9, PE38 0, IP13 8, IP13 9, IP15 5, IP16 4, IP17 1, IP17 2, IP17 3, IP18 6, IP19 0, IP19 8, IP19 9, NR34 7, NR34 8, IP6 0, IP6 9, IP13 7, IP14 6, IP23 7, IP23 8
- Is Home Instead South Norfolk & East Suffolk a locally owned home care organisation?Search here if you cannot see your town or postcode
Home Instead South Norfolk & East Suffolk is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
- What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?Discover More
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
- What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?Discover More
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
- How can I help my loved one when they have dementia?Discover More
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?Discover More
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
- Are there warning signs that I or my loved one are getting dementia?Discover More
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
- This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?Discover More
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
- What is the difference between dementia and Alzheimer’s disease?Learn More
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
- Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the South Norfolk & East Suffolk team today
Enable your loved ones to continue to live their life with the support of the South Norfolk & East Suffolk team. If you would like more information about our high quality Dementia Care service, please call us on 01953 565005, or fill out the form below.

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