Home Instead South Norfolk & East Suffolk

Unit 3E Snetterton Business Park,
Harling Road, ,
NR16 2JU
01953 565005
Enquire about care

Why Home Instead South Norfolk & East Suffolk?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Mark and Emily Rainbird-Bryant

    Mark and Emily Rainbird-Bryant

    Franchise Owners

    Mark and Emily combine business leadership and healthcare expertise. Mark moved from hospitality into care to make a meaningful difference, while Emily brings over 22 years’ experience as a Registered Mental Health Nurse. Together, they are passionate about raising standards
  • Judith Porter

    Judith Porter

    Registered Care Manager

    I know firsthand the difference that high-quality, empathetic support can make to families in need. I’m committed to leading a team that delivers care with dignity, respect, and genuine kindness—helping individuals live independently and comfortably in their own homes.
  • Sam Fielder

    Sam Fielder

    Scheduler

    I have three years of experience working in the care sector, where I have developed strong skills in supporting and assisting people with their daily needs. I enjoy meeting new people and building positive relationships, which is what I value most about working in care.
  • Jacky Barnes

    Jacky Barnes

    Field Care Supervisor

    Family is at the heart of everything Jacky does, and her caring approach shines through in her work every day. She is passionate about helping people remain independent in their own homes, while ensuring they receive the highest standard of person-centred care.
  • Tracey Ship

    Tracey Ship

    Trainer

    As our Trainer, Tracey brings a wealth of care experience and a passion for developing others. She delivers engaging, practical training that gives our Care Professionals the knowledge, skills and confidence to provide safe, compassionate and high-quality care.
  • Megan Lovett

    Megan Lovett

    Business Administrator

    Megan is our friendly Home Care Administrator, helping to ensure the smooth running of our office and supporting both clients and Care Professionals. With a welcoming approach and a passion for helping others, Megan is a valued member of our team.

Helping you stay living comfortably at home.

Home Instead South Norfolk is dedicated to supporting individuals across the region, from Thetford to Southwold and the surrounding areas, ensuring that they receive the compassionate and reliable care they deserve.
South Norfolk - East Suffolk

Your Local Office

Home Instead South Norfolk & East Suffolk

The team here at Home Instead South Norfolk & East Suffolk are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Unit 3E Snetterton Business Park, Harling Road, , NR16 2JU

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Companionship
    Home Help & Housekeeping
    Personal Care
    Overnight Care
    Daytime Care
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Cancer
    Parkinson’s
    Neurological
    Palliative
    Arthritis and Mobility

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Nail Care
    Catheter
    Stoma
    Simple Wound Care
    Vital Signs Monitoring
    Diabetes Monitoring

    Enquire Now

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Client Testimonials

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

Client Testimonial

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

A young woman smiles as she watches an elderly woman fill in a diary with a pen. - Home Instead