Celebrating Jenny at Home Instead Southampton: Going the Extra Mile

Meet Jenny, who delivers training at Home Instead Southampton, and who consistently goes above and beyond for client-centred care.

Within our local office team in Southampton, we have every day care heroes whose dedication and professionalism epitomise our approach to delivering exceptional care at home to our clients. Today we’d like to shine our spotlight on Jenny, our scheduler and trainer, who stands out not only as an advocate for our Care Professionals but also for every older adult we serve.

Career progression

Initially excelling as a Care Professional visiting our local clients in their own homes, Jenny possesses a deep understanding of her current role in Scheduling and Training, ensuring both client and caregiver needs are meticulously managed. Her seamless transition to assisting Lisa delivering training exemplifies her capability and adaptability, she’s been a cornerstone of our ongoing professional development initiatives.

Part of our incredible team  

Like so many who work in our Southampton team, personal experience fuels her passion for care – of her father’s journey with dementia – and means that Jenny joined Home Instead with a clear purpose, to make a significant difference in people’s lives. Her commitment to client-centred care is clear to see. When delivering training, her focus and enthusiasm are inspiring our team to uphold the highest standards of care.

Part of our incredible team


Jenny’s commitment extends well beyond her duties and she goes the extra mile. As Home Instead Southampton overhauls its onboarding system, she has embraced these changes wholeheartedly, ensuring they integrate smoothly into our operations. Her training, tailored to meet each client’s specific needs, provides bespoke, nuanced guidance that reflects the individuality of the older adults we support.


Jenny’s dedication is truly commendable; she often goes beyond her formal working hours to cover visits herself, gaining crucial insights that enhance the training she delivers. This hands-on approach ensures our Care Professionals are not only well-informed but also confident in their roles, prepared to provide the highest standard of care.

Inspiring training delivered with enthusiasm

Listening to Jenny, it’s a joy to see and hear the essence of what Home Instead Southampton stands for—she embodies our values, fulfils her commitments, and strengthens the trust that families place in us. Her personal experiences enrich her professional approach, bringing a depth of empathy that resonates deeply with both clients and Care Professionals.

“It was clear that they (Home Instead Southampton) had trained their employees with a range of skills to cover a wide range of tasks….. We thoroughly recommend them.” 

5 Star Review, Client via homecare.co.uk

Our team’s commitment makes a huge difference to our clients

Home Instead Southampton is more than a care provider, we are a home care team united by individuals like Jenny, who bring unique skills and unwavering dedication to enhance the lives of older adults in our local area. We’re proud to celebrate our team’s expertise, passion, and commitment to excellence, ensuring our care is delivered with compassion and is more than just a service.

If you’re interested to know more about the home care services our team provides in Southampton, Hamble and Warsash, and our approach to delivering client-centred care, or if you’re seeking a rewarding career where your dedication to making a difference is truly valued, please get in touch. 

Learn more about our home care services by calling us on 01489 345879 or or explore job opportunities and apply online

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Our teams commitment to care