Navigating the Care Maze in South Manchester: 5 Essential Steps for Families

Embarking on the journey of finding care for a loved one within Manchester can feel like navigating through a complex maze with uncertainties. We're here to help!

Embarking on the journey of finding care for a loved one within South Manchester can feel like navigating through a complex maze with uncertainties and challenges. Whether you’re considering options for aging parents, those living with disabilities, or in need of specialised care, having a clear roadmap is essential. Here are five crucial steps tailored to navigating the care with confidence and clarity.

Step 1: Assess Your Needs

Before delving into the wealth of care options available, it’s essential to thoroughly assess your loved one’s needs. Consider their medical condition, mobility, their ability to manage activities of daily living such as shopping and preparing food, caring for their home, managing their medication , and looking after their personal care. It’s also a good time to think about what matters to them most – have they always been very house proud, or does coming down to breakfast with hair and makeup looking perfect mean a lot; or perhaps they really enjoy beautifully prepared and presented meals? Engage in open discussions with family members and healthcare professionals to gain a really good understanding of the level of care required for your loved one’s situation.

Step 2: Research Care Options

With a clear understanding of your loved one’s needs, it’s time to explore the array of care options. From in-home care services to assisted living facilities and nursing homes, each option offers unique benefits and considerations. Research local providers within your local area, read reviews on and CQC ratings at, and visit facilities to evaluate their quality of care, amenities, and overall atmosphere.

Step 3: Financial Planning

Navigating the financial aspects of care can be challenging, so it’s crucial to plan ahead and understand the costs involved. Explore funding options such as long-term care insurance, government assistance programs, and personal savings. Consider applying for Attendance allowance a small weekly allowance for those needing extra support that is not means-tested. Learn more here:

Seek guidance from financial advisors or consult with elder law firms to create a comprehensive financial plan tailored to your loved one’s care needs and budget.

Step 4: Create a Care Plan

Once you’ve selected a care option that aligns with your loved one’s needs and financial considerations, it’s time to develop a detailed care plan. Collaborate closely with care professionals to outline specific goals, routines, and preferences for your loved one’s care. Maintain proactive communication with care staff and regularly reassess the care plan to ensure it continues to meet your loved one’s evolving needs.

Step 5: Advocate for Your Loved One

Effective navigation of the care maze requires some advocacy for your loved one’s rights, preferences, and well-being. Serve as their voice in care meetings if they are unable to discuss, advocate for quality care standards, and address any concerns or issues promptly. Stay informed about their care plan, treatment options, and rights to ensure they receive the best possible care experience tailored to the resources available in the area.

While navigating the care maze may seem daunting, careful planning, thorough research, and dedicated advocacy can help you find the right care solution for your loved one. By following these five essential steps, you can navigate the complexities of the care system with confidence and ensure that your loved one receives the compassionate care they deserve. Feel free to give us a call for advice on 0161 884 0562.

How we work at Home Instead…

The first enquiry call

We listen, understand and empathise. This can be a 30 minute plus call.

If it appears we can’t help, we signpost – to social services, to volunteer groups, to our WOW guide

If we can help, we arrange a home visit.

The consultation

This is with the client and whoever they wish to be present. This can be a two hour plus meeting. The client’s life, wishes, outcomes, their daily routine, risk assessments, the home environment are all discussed, and we find out what is important to them.

Finding a suitable Care Professional

We take our time to match our clients with Care Professionals who can suit their needs, and those with the same interests. We check that we can we meet the desired times. A care schedule based on agreed times is then written and read by the proposed team.

Meeting the client

All staff meet the client before starting to provide support. The client has the opportunity to request changes to the team. Documents are then signed and care begins (with a 24 hour review).

Following up

After two weeks, service is reviewed and the care plan is updated. Visit notes are audited weekly and changes responded to. Every three months, there is a formal interaction about the quality of care. The PEAQ survey gives everyone an anonymous opportunity to comment on service.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. For further help or information, just click here.

“Thanks so much for everything you’ve done since our first conversation on Monday morning. It’s fantastic that two days later my mum has the support with her evening meals that she needs. We can’t thank you enough for moving so quickly for us, we both thought you were very professional.”

Feedback for our Care Consultant Melanie from family member NS