What are live-in carers entitled to?

Have You Ever Wondered What Live-in Carers Are Entitled To?
Live-in carers provide essential support, allowing individuals to remain in their homes with dignity and independence. However, while their role is deeply rewarding, it is important to recognise that live-in carers have legal rights and entitlements that ensure their well-being. At Home Instead South Lanarkshire, we believe in creating a respectful and supportive working environment for carers and ensuring that clients receive the highest standard of care.

The Role of a Live-in Carer
A live-in carer moves into the client’s home, offering one-to-one care tailored to their specific needs. This includes:
- Personal care – assisting with bathing, dressing, and grooming.
- Meal preparation – ensuring a nutritious and balanced diet.
- Medication support – prompting and monitoring medication intake.
- Companionship – providing emotional and social support.
- Mobility assistance – helping clients move around safely.
- Household support – light housekeeping and laundry.
- Errands and appointments – accompanying clients when needed.
This level of care allows individuals to remain in familiar surroundings while receiving dedicated and compassionate support. However, carers must also have fair working conditions to continue providing excellent care.

Legal Entitlements for Live-in Carers
Rest Breaks and Working Hours
Although live-in carers provide continuous support, they are entitled to scheduled rest breaks and working hour limitations to protect their well-being. These include:
- A minimum of 14 hours off per week, usually split into two-hour daily breaks.
- At least 11 hours of rest between shifts to prevent fatigue.
- A 20-minute uninterrupted break for shifts longer than six hours.
- A minimum of 24 consecutive hours off per week or 48 hours off every fortnight.
- The option to opt out of the 48-hour weekly work limit, but only voluntarily.
Carers work closely with clients, often forming strong bonds over time. However, maintaining a healthy work-life balance is essential. Adequate rest ensures carers can perform their duties effectively and provide the best possible care to their clients.
Holiday Entitlement
All UK workers, including live-in carers, are entitled to at least 28 days of paid holiday per year. This can include bank holidays, depending on the employment contract. Carers must plan their leave in advance to ensure their client’s care is not disrupted. Fair holiday pay and scheduled time off ensure that carers can recharge, preventing burnout.
Fair Pay and Financial Considerations
Live-in carers must receive fair wages in line with UK employment laws. Key financial entitlements include:
- National Minimum Wage or National Living Wage compliance.
- Reimbursement for travel expenses if using their vehicle for work-related tasks.
- Overtime pay for any additional work beyond contracted hours.
- Statutory Sick Pay if they meet the eligibility criteria.
- Paid training to ensure professional development.
- Accommodation deductions, capped at £37.50 per week, must be disclosed upfront.
Live-in carers deserve fair and transparent pay arrangements. Agencies such as Home Instead South Lanarkshire ensure carers are compensated correctly, avoiding issues with late or missing payments. A fair wage means carers can focus on providing exceptional care without financial stress.

The Importance of Respite Care
Caring is demanding, both physically and emotionally. To prevent burnout, respite care provides a temporary replacement when live-in carers take a break. This ensures clients continue receiving high-quality care while their carer gets time to rest and recharge.
At Home Instead South Lanarkshire, we provide compassionate respite care solutions. Whether a carer needs a short break or an extended period off, we ensure clients are supported with trusted and well-trained professionals.

Accommodation and Living Conditions
Since live-in carers reside in their client’s home, suitable living arrangements are essential.
Private Space
Carers should have access to a private room with a bed, storage space, and a comfortable environment. While a television is optional, internet access is becoming increasingly necessary for both professional and personal use.
Carers spend a lot of time in their client’s home, so a dedicated private space is essential for personal relaxation. Employers should ensure that carers feel comfortable in their living arrangements, providing a welcoming and respectful environment.
Bathroom and Kitchen Facilities
While a private bathroom is not essential, arrangements should be in place regarding the use of shared facilities. Carers should also have access to kitchen facilities to prepare meals, with a food allowance provided where applicable.
Ensuring a fair and respectful environment for carers includes access to clean and functional kitchen and bathroom facilities. Having clear boundaries about shared space helps maintain a professional and comfortable living situation.
Safety and Workplace Compliance
As the home serves as both the client’s residence and the carer’s workplace, it must be safe. Employers should:
- Ensure the home is free from hazards.
- Conduct routine gas and electrical safety checks.
- Provide necessary equipment to support safe care delivery.
Carers deserve a secure working environment. At Home Instead South Lanarkshire, we ensure that all living conditions meet safety regulations to support our carers in delivering their best work.

Duties and Boundaries
Live-in carers provide personal and household care, but their duties should not exceed reasonable expectations. They should not be expected to:
- Carry out heavy-duty cleaning, such as deep-cleaning carpets.
- Perform household maintenance tasks.
- Care for additional family members or guests.
- Cook for visitors or host social events.
- Work beyond their agreed hours without proper compensation.
Maintaining professional boundaries ensures carers can focus on delivering the best possible care. At Home Instead South Lanarkshire, we ensure clear job role expectations so carers do not feel pressured into extra tasks.

Financial Support for Live-in Carers
Many carers may be eligible for financial assistance, including:
- Carer’s Allowance (£81.90 per week for those providing 35+ hours of care weekly).
- National Insurance credits for carers providing 20+ hours per week.
- Universal Credit or Pension Credit, depending on income and working status.
- Training grants for professional development.
For carers in Scotland, Carer Support Payment replaces Carer’s Allowance. Understanding these financial options helps ensure carers receive the support they deserve.

Handling Concerns and Seeking Support
If a carer or client has concerns about care arrangements, these should be raised with the employer or care provider. If unresolved, complaints can be escalated to:
- The Local Government & Social Care Ombudsman.
- The Care Quality Commission (CQC).
- Independent advocacy services provided by the local council.
At Home Instead South Lanarkshire, we prioritise transparency and fairness, ensuring carers and clients feel valued and supported.

Arranging Live-in Care with Home Instead South Lanarkshire
If you or a loved one require high-quality, professional live-in care, Home Instead South Lanarkshire is here to help. Contact our team today for personalised care solutions.

Areas We Serve
Lanark, Carluke, Biggar & the surrounding areas
G75 0, G75 9, ML10 6, ML11 0, ML11 7, ML11 8, ML11 9, ML12 6, ML3 0, ML3 6, ML3 7, ML3 8, ML3 9, ML8 4, ML8 5, ML9 1, ML9 2, ML9 3
7 St Leonard St, Lanark ML11 7AB, UK
01555 700601