Real Stories, Real Care: How Home Instead South Lakes Makes a Difference Every Day
At Home Instead South Lakes, care is never just a task—it’s a relationship.
Every visit is a chance to build trust, bring comfort, and help someone feel safe in the place they love most: home.
Here are just a few stories of how our dedicated team supports clients to live well, with dignity, independence, and peace of mind.
Anna’s Journey – Rebuilding Confidence, One Step at a Time
When Anna first joined us, she was struggling with her mental health. She had lost interest in eating and often forgot to take her medication. Life felt overwhelming.
Through steady, compassionate support and a carefully matched Care Professional, Anna began to trust again. We worked at her pace—encouraging gentle routines, nutritious meals, and consistent care. Today, she’s thriving: eating well, managing her medication, and planning to relocate closer to a dear friend.
Even on the hardest days, the right support can spark real change.
Brenda’s Story – Honouring Choices, Offering Support
Brenda had always been clear—she didn’t want to return to hospital. Past experiences had left her anxious and unsure. So when her health started to decline, her Care Professional acted with empathy and care.
With reassurance and a gentle nudge, Brenda agreed to a check-up. We stayed by her side throughout her hospital stay and helped ease the transition back home. Today, Brenda feels empowered, safer, and more in control of her health.
Sometimes, care is about knowing when to hold a hand and when to speak up.
Tom’s Story – Creating Joyful Moments
Living in a rural area with no family nearby, Tom cherished memories of family holidays on the Isle of Wight. His dream was to visit once more, but he didn’t know where to start.
That’s where we stepped in. Our team arranged travel, accommodation, and full support throughout the trip. What followed was a week filled with laughter, reunions, and seaside strolls—proof that great care goes beyond routines. It creates possibilities.
David’s Story – Home, at Last
After a spell in residential care, David thought his only future lay in a care home. But his heart remained with the home he’d lived in for over 40 years.
With a little extra planning and the right care team in place, we supported David to return safely—and joyfully—home. He spent another precious year surrounded by familiar faces, books, and the garden he loved.
Home isn’t just a place. It’s a feeling—and we’re here to help clients return to it, whenever possible.
Alan’s Story – Spotting the Signs Early
When Alan’s health began to subtly change, his Care Professional noticed the small but important signs—changes in skin tone, fatigue, and appetite.
Thanks to our remote monitoring system and a quick GP visit, Alan received early intervention and avoided serious illness. He stayed safe and well, exactly where he wanted to be: at home.
In care, it’s the little things that make the biggest difference.
June’s Story – Looking Out for More Than Health
When June’s card was unexpectedly declined, her Care Professional gently investigated. It soon became clear: she’d been targeted in a financial scam.
Swift action meant her bank could recover the funds and safeguard her account. More importantly, June was left feeling secure and supported, not alone or ashamed.
Care means vigilance. We protect not just our clients’ wellbeing—but their peace of mind.
Care That Goes Beyond the Expected
Every person has a story. At Home Instead South Lakes, we’re proud to walk alongside our clients for every chapter—through challenges, triumphs, and everything in between.
If you or a loved one could benefit from thoughtful, personalised care, we’re here to help.