Meet the team

David Dunn: Owner

Hi I’m David, owner of the Home Instead office in Solihull. Up until this time in my life I have had a career in Engineering where I have worked as a Product Manager / Project Engineer for a number of international companies during which time I have been fortunate enough to travel all over Europe and as far as Japan. It is through personal family experience that I understand the challenges of finding the right care to support a loved one. This experience encouraged me to open the Solihull office. Our aim is to change the face of ageing in the local community. We are totally committed to quality and believe this can only be achieved by having the right systems in place, together with a team of appropriately trained people who share our values and aims of enriching the lives of our clients.

 It’s wonderful to be part of a team that make a difference to the clients they care for, and to be able to provide employment opportunities within the community. In my spare time, I enjoy a variety of sports including taking part in triathlons, golf, table tennis and hill walking

Aimee Facer. Care Manager

Hi, I’m Aimee and I am the Care Manager for Solihull. I came to Home Instead three years ago. After starting my family, I wanted to do something that made a difference but that also fit with my family life. I originally joined the business as a part time CAREGiver, so I have a really good understanding of what life as a CAREGiver is really like.

I transferred to the Solihull team when the business opened in 2016, so I have been here with David since the start. Here I progressed into being a Senior, supporting my fellow CAREGivers in the field.

Now I am undertaking my Health and Social Care qulifications and have recently been promoted into the position of Care Manager, after previously being the Deputy Care Manager. I oversee the day-to-day running of the office, ensuring compliance, doing Care consultations and taking care of the wellbeing of both clients and CAREGivers alike.

Kerry Williams. Recruitment and Engagement Manager

Hi! My name is Kerry, I am the Recruitment and Engagement Manager. Recruitment is so important to Home Instead Senior Care, as it is vital that we employ the right people to look after our clients. We only take on CAREGivers that I would be happy taking care of my own loved ones.

My role is to attract and recruit our wonderful CAREGivers, ensuring they share our passion to provide the highest standards of care. Making sure they are happy and informed throughout the whole recruitment process. Also to make sure that once part of the team they are kept happy and feel secure and valued in their role.

I come from a background of recruitment, but I have always loved speaking to people and that feeling of making a difference. Using my Creative Writing degree I was always looking for new ways to attract and to improve my candidate’s experience.

I was drawn to Home Instead’s ethos and dedication to quality. I have a great sense of pride in my job and love that the people I am recruiting make a real difference in someone’s life. If you are interested in joining our team, just give me a call!

Kathy Carter. Learning and Development Co-Ordinator

Hi, I’m Kathy. I am the Learning and Development Co-ordinator. I joined Home Instead in 2015 as a CAREGiver. This was a complete career change for me as I had been teaching children for 20 years. I wanted to regain more of a work life balance and do something more with my caring skills. When my nan became ill, and needed more care, it became clear that my new path was to work with the elderly.

I soon fell in love with being a Home Instead Caregiver. Not only did I feel valued and appreciated but I soon learned how amazing our seniors are and how varied and rewarding the role can be. What can be better than seeing the difference you make on a daily basis?

When I was promoted to being an Area Supervisor I liked the responsibility of maintaining our high standards and supporting new CAREGivers.

Now I am responsible for welcoming and training newcomers to become Home Instead CAREGivers and acheive their Care Certificate. I use my teaching skills and my wonderful care experiences to inspire others.

I also organise ongoing training to help us understand the different needs and conditions our clients have and how we can help them. It is great to be part of a professional team all working to be the best at enabling our elders to remain safe and happy in their own homes.

I would not want to do anything else!

Jo O'Grady. Senior CAREGiver

Hi

I’m Jo and I am the Senior CAREGiver for the Solihull Branch.

My role is to support Aimee is delivering excellent care. I work a lot in the field doing client assessments and quality visits, making sure our clients are receiving the best care possible. I am also here to support our CAREGivers, making sure they are happy and confident in their work.

I was really drawn to Home Instead as I feel they are passionate about delivering a high quality service.

 I currently live in Solihull and in my spare time I enjoy riding my horses and walking my dogs

Alice Jarvis. Care Coordinator

Hello, I am Alice and I am the Care Coordinator for Home Instead Senior Care in Solihull.

I grew up in Knowle and attended Arden School and Sixth Form College.

I enjoy taking part in volunteer work and fund raising and for the past 2 years I have volunteered at a homeless shelter in Birmingham. I decided I wanted to volunteer to make a real difference to other people’s lives, and in turn I have learnt a lot out of the experience too.

That was one of the reasons I joined the Home Instead team because I wanted to feel I was making a difference. I began with Home Instead as the office administrator, which gave me a great opportunity to build relationships with our CAREGivers before I moved into the role of Care Coordinator. Now I ensure that our lovely clients get the right care at the right time.

In my spare time, I like to go walking with my Jack Russell, Humphrey, and enjoy spending time with my family and friends.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady