Meet the Team


Our CAREGivers

We have a fantastic team of committed, professional, reliable and compassionate CAREGivers. Many of our team draw on their own past personal experiences to encourage, assist, and stimulate our clients over a wide range of daily activities that help improve their quality of life and help them maintain as much independence as possible.

Our CAREGivers come from Solihull, Shirley, Knowle, Dorridge, Hall Green and are highly trained to provide companionship, home help and personal care.

Managing Director

David Dunn. Owner

Hi I’m David, owner of the Home Instead office in Solihull. Up until this time in my life I have had a career in Engineering where I have worked as a Product Manager / Project Engineer for a number of international companies during which time I have been fortunate enough to travel all over Europe and as far as Japan. It is through personal family experience that I understand the challenges of finding the right care to support a loved one. This experience encouraged me to open the Solihull office. Our aim is to change the face of ageing in the local community. We are totally committed to quality and believe this can only be achieved by having the right systems in place, together with a team of appropriately trained people who share our values and aims of enriching the lives of our clients.

 It’s wonderful to be part of a team that make a difference to the clients they care for, and to be able to provide employment opportunities within the community. In my spare time, I enjoy a variety of sports including taking part in triathlons, golf, table tennis and hill walking

Registered Care Manager

Aimee Facer. Registered Care Manager

Hi, I’m Aimee and I am the Registered Care Manager for Solihull. I came to Home Instead over three years ago. After starting my family, I wanted to do something that made a difference but that also fit with my family life. I originally joined the business as a part time CAREGiver, so I have a really good understanding of what life as a CAREGiver is really like.

I transferred to the Solihull team when the business opened in 2016, so I have been here with David since the start. Here I progressed into being a Senior, supporting my fellow CAREGivers in the field.

I have been on quite the journey with Home Instead progressing from CAREGiver, to Senior, to Deputy Care Manager, to Care Manager, most recently I have achieved my registration with CQC and am now Registered Manager. I am currently undertaking my Level 5 in Health and Social Care.

I oversee the day-to-day running of the office, ensuring compliance, doing Care consultations and taking care of the well-being of both clients and CAREGivers alike.

People and Marketing

Kerry Williams. Head of People & Marketing

Hi! My name is Kerry, I am the Head of People and Marketing. Recruitment is so important to Home Instead Senior Care, as it is vital that we employ the right people to look after our clients. We only take on CAREGivers that I would be happy taking care of my own loved ones.

I ensure that our recruiter has the right systems and support in place to have a robust recruitment process. I can offer the team HR advice and offer additional support with marketing, telling the Home Instead story and what makes us so different.

I come from a background of recruitment but I have always loved speaking to people and that feeling of making a difference. Using my Creative Writing degree I was always looking for new ways to attract and to improve my candidate’s experience.

I was drawn to Home Instead’s ethos and dedication to quality. I have a great sense of pride in my job and what this company stands for, it is important to me that our employees feel as well looked after as our clients.

Care Supervisor

Jo O'Grady. Care Supervisor


I’m Jo and I am the Care Supervisor for the Solihull Branch.

My role is to support the Care function in delivering excellent care. I work a lot in the field doing client assessments and quality visits, making sure our clients are receiving the best care possible. I am also here to support our CAREGivers, making sure they are happy and confident in their work.

I was really drawn to Home Instead as I feel they are passionate about delivering a high quality service.

 I currently live in Solihull and in my spare time I enjoy riding my horses and walking my dogs

Care Coordinator

Alice Jarvis. Care Coordinator

Hello, I am Alice and I am the Care Coordinator for Home Instead Senior Care in Solihull.

I grew up in Knowle and attended Arden School and Sixth Form College.

I enjoy taking part in volunteer work and fund raising and for the past 2 years I have volunteered at a homeless shelter in Birmingham. I decided I wanted to volunteer to make a real difference to other people’s lives, and in turn I have learnt a lot out of the experience too.

That was one of the reasons I joined the Home Instead team because I wanted to feel I was making a difference. I began with Home Instead as the office administrator, which gave me a great opportunity to build relationships with our CAREGivers before I moved into the role of Care Coordinator. Now I ensure that our lovely clients get the right care at the right time.

In my spare time, I like to go walking with my Jack Russell, Humphrey, and enjoy spending time with my family and friends.

Recruitment Networker

Jordan Peachey. Recruitment Networker

Hi, I'm Jordan, I am the newest member of the team and the Recruitment Networker.

My role is to attract and recruit our wonderful CAREGivers, ensuring they share our passion to provide the highest standards of care. Making sure they are happy and informed throughout the whole recruitment process. Also to make sure that once part of the team they are kept happy and feel secure and valued in their role.

I also get out and about in the local community, building relationships and spreading the word about Home Instead, who we are and what we do.

I have worked in a neighbouring Home Instead office before, I left for a short while before realising Home Instead is really where my heart is. I love that every day is different here, that I meet a variety of people and that the people that I recruit make a genuine difference to the lives of others.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady