About Us

About Home Instead Ruislip and Harrow

Founded in March 2007 we provide the highest quality care in the home to the communities of Ruislip, Harrow and the surrounding area.

Caroline & Stuart Hart, the owners of Home Instead Ruislip & Harrow, have a passion to ensure that the care services that we provide through our highly trained CAREGivers are second to none. 

Caroline’s family have owned and operated nursing and residential care homes in the south-west of England for over 30 years, whilst Stuart has seen the importance of the best care provision to family and loved ones through his own parents’ needs.

Our services help our clients remain independent and achieve their goal to remain in their own homes for longer, surrounded by many cherished memories, that we have no doubt give our clients and their families greater happiness. This is what makes what we do here at Home Instead truly worthwhile.

Specialising in non-medical care in the home, our office is proud to be part of the national Home Instead family of independently owned offices in over 200 locations throughout the UK.

Our passion is built around our brand promise to create absolute TRUST between ourselves and our clients through being RESPONSIVE, RELIABLE and providing the very best TRAINED CAREGIVERS. Because of this, we believe we are the premier domiciliary care provider in the UK.


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Highly-Trained and Trustworthy CAREGivers


Before anyone becomes a Home Instead CAREGiver, they are put through a course of industry-leading training sessions to receive accredited certifications upon completion along with thorough background checks. 

Prior to a CAREGiver meeting a client, we go through an in-depth process to ensure that the requirements and personality of your loved one get perfectly matched with the right CAREGiver.

We want to ensure that everyone feels comfortable and happy every step of the way, and this is why it's essential to get to know as much about our clients as possible so that we can provide the most personalised care possible.

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Awards and Acknowledgements 

In 2016 alone Home Instead won the Queen’s Award for Enterprise in Innovation, the Princess Royal Training Award, and for the third year running Home Instead were the Laing Buisson Specialist Care Winner.

Sharing our commitment to deliver the highest quality care are our wonderful CAREGivers and whether you, or your loved ones, need help at home, companionship or personal care, including respite and palliative care, our CAREGivers have the training, skills and compassion to meet your needs. Where appropriate, we will always try to match our CAREGivers to clients with similar interests, hobbies or backgrounds.

Please click here for a more detailed list of our services.

Our clients come to Home Instead Ruislip & Harrow in many different ways. Often by word of mouth and personal recommendation, or through our local Primary Care Trust, Alzheimer’s outreach workers, local societies and groups. Wherever our clients come from they are assured of the highest level of care because that’s what we would want for a member of our own family. 

  “TO US IT’S PERSONAL”

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