Personal Care in Rugby
Relationship-led and supportive Personal Care in Rugby from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Rugby Personal Care team, here to help every step of the way
Needing support with personal tasks can be a sensitive topic, but with the right approach, it can also be empowering. At Home Instead Rugby, we provide personal care that is dignified, unhurried, and always shaped around the individual. Whether it’s help with bathing, dressing, medication, or mobility, our Care Professionals are trained to offer support that preserves independence and builds trust. With one-hour minimum visits and no uniforms, care never feels rushed or clinical. Instead, each visit is an opportunity to help someone feel more like themselves, confident, respected, and in control of their own day.
Get in touch today to
see how we can help
Why Personal Care may be right for you
Personal care isn’t just about completing tasks; it’s about how they’re done. We listen carefully to our clients’ preferences, routines, and needs, helping them stay comfortable and in charge. That might mean selecting a favourite outfit, supporting someone to shave just the way they like, or assisting with continence care in a way that is discreet and kind. Our Care Professionals also work alongside family members, district nurses, and other healthcare professionals to ensure that support remains safe, appropriate, and holistic. From early-morning routines to preparing for a special outing, we’re there to help clients feel ready and reassured every step of the way.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Initially, my mum was a bit dubious about having carers, but very quickly she was reassured by their caring and thoughtful attitude. They are always on time and use initiative and common sense to help my mum (92) live independently in her home. My mum has two carers and they have built a fantastic relationship with her and are always respectful. I would highly recommend Home Instead as they really do provide a valuable service that gives reassurance and support to people so they can continue living in their homes.Yvonne H
Although the date suggests I’m reviewing January, I’d like to write a general review of the care my mum has received over the 6-7 years she has been with Home Instead. As a family we cannot praise the company highly enough. All the care pros are very kind and caring and mum loves all of the girls! The office staff are always helpful and try to support mum in any way they can. Over the last couple of years mum has had a couple of health issues which the care pros are always willing to help out with or provide care at a minute notice in some cases. In a recent problem the visiting doctor praised the carer who was with mum, as providing an excellent service.Jane C
Excellent service from all members of the Home Instead Team. My mum returned home following a stay in hospital and convalescence in a care home. An initial assessment ensured everything was in place for the transfer home. The care plan was based on a realistic assessment of support and need that was well documented and clear. It is reassuring and helpful that the Birdie app provides me detailed reports at various times of the day. The Care Pro is very experienced and professional. She has worked hard to establish a positive relationship with Mum and the rest of the family. I am sure that her care and support has contributed to Mum’s gradual recovery and helped her to rebuild her confidence and independence. A great thing about Home Instead is that it offers a consistent and flexible service that responds to the client’s needs.Jane B
The staff based in the office were always courteous and knowledgeable and always returned our calls if required to do so. The carers were always prompt and presentable and looked after my mother in a professional and friendly manner. In the three years my mother was cared for we never had any query relating to the monthly invoices.Paul B
I cannot speak highly enough about the Home Instead (Rugby) team. Nothing was too much for them and the exemplary standard of care was so reassuring for me as I live 150 miles away. Sadly, both Mum and Dad passed within nine months of each other but it was such a comfort knowing they were being so well cared for in their own home right up to their passing.Nigel M
The Home Instead team who help with mum and dads care are really wonderful, reliable, responsive, respectful and relational. They go out of their way to contribute to my parents happiness comfort and well being. I can’t praise them highly enough.Naomi B
The caregivers showed empathy, were always supportive, understanding of Mum’s condition and very respectful of our family home. They communicated well with Mum to discuss her daily needs and treated her with respect and dignity. They carried out their duties carefully and efficiently.Susan W
When my aunt needed more home care support, we looked around a number of agencies and chose Home Instead (Rugby) based on the reviews online, the CQC report we read and the initial enquiries and engagement with the Management Team. The continuity and standard of care over nearly three years before my aunt needed to go into residential care as her frailty increased, was exceptional, such that they felt more like family.Damien A
My Dad needed someone to spend time with him, talking, taking him out and such. He has a brain injury and finding someone that understood his complex needs has been challenging and upsetting at times. We know when Dad isn’t happy….he tells us in no uncertain terms! But he has had nothing but good things to say about his experience with Home Instead.Amy H
- Home Instead have a friendly, flexible and professional approach to their care of Mum. They took time to get to know us as a family, involving us in creating a detailed plan as well as a set of goals to work towards. The carers are so kind and understanding as well as (importantly) capable and resilient when it has been necessary for them to be firmer.
Louise P
Professional, efficient, friendly, well-managed, informative, caring, consistent, knowledgeable, pro-active, sensible, respectful; How do you describe the fantastic team at Home Instead? from top to bottom, all the above are applicable and allowed for Mum to remain safe, happy and independent until her last few weeks. Without them, neither we, or she would have managed. Heartfelt thanks.Ruth F
Very friendly and efficient. Nothing too much trouble. Organised home visits from my Gp’s (district nurses, physio, doctor). Extremely helpful and caring and all contributing to my transition from hospital and nursing home.Rita E
- The care was exemplary with time taken to learn about my dad, his likes, dislikes, what was important to him and how he needed to remain in control of his decisions, right up until his last hours. Therefore dad felt able to trust the care team. His acceptance grew to a warmth for not just the caregivers but also the manager and the admin team who did all they could to help him realise his need to remain at home and die with all that he loved around him.
Dawn T
- Home Instead visit my mum twice a day. They not only keep her company for a couple of hours, they try to ensure she maintains some of the activities she loves by taking her out to charity shops and antique fairs and for regular visits to cafes. They treat my mum with respect and even though she can be quite awkward as a result of her dementia they’re always calm and patient without patronising her and keep a sense of humour at all times. In addition, they do a great job with my mum’s 5-year-old Labrador – as well as ensuring he’s fed at his usual time, they’ve taught him new tricks and often play ball with him in the garden. He’s so excited when they arrive it’s a joy to watch. They are 100% reliable and keep the clients well informed via the app adding photos when appropriate. I have no hesitation in recommending them.
Rebecca D
Home Instead Rugby team have been caring for both my father first for years and now my mother. The care providers are all brilliant and genuinely care about the clients and their jobs. They go above and beyond for my mum and have been really thoughtful. The communication between them and myself is fantastic and I feel I have their eyes and ears on the situation when I can’t be there as I live too far away. We have a great relationship with all the team which gives me and my mum peace of mind. The office staff are also fantastic and it’s a very efficient operation. There is an app which I can review daily which is also super easy and good to read. All in all, I feel that Mum is cared for and I am supported so couldn’t ask for more.Julia P
Excellent communication from carers and the staff in the office. I can’t speak highly enough of the ladies who visit mum. They are angels. I would highly recommended them to anyone considering a care option.Stephen F
On my mother-in- laws package we have 3 regular carers. They have all built really positive relationships with her. They come promptly and look after her with respect and dignity. She really values their support and it has helped us too. Thank you for all your support.Alison D
Since having Home Instead in with helping my mum I have noticed such a difference in her. She looks forward to the visits of these lovely ladies who help her, get her up showered, and change. They make her bed and Put in her washing. Get her breakfast and mug of tea Glass of water. Make her a lunch. They have a great approach for care and go above and beyond. They also help with odd jobs. Mum has said how wonderful they all are. The difference in my mum is amazing. She’s happier knowing she has the help. Always on time chatty and helpful. I recommend Home Instead Rugby to anyone.Angela S
Home Instead have been providing support for our dad twice a day for over a year and the overall experience has been outstanding. Communication between the team is excellent – nothing is missed and they always notify the family if they have a concern. It feels like we work as a team together. We know Dad is being looked after when we cannot be there and he likes the 3 caregivers he has. They are very reliable and the level of care given is excellent. We wouldn’t hesitate to recommend them.Helen C
Home Instead have transformed both my mom’s and my own life journey. All their staff are kind, caring, respectful and diligent. Although they are healthcare professionals they integrate into being part of our family. I cannot thank them enough for the help and care they provide to us. All care should be delivered in this way.Ray H
Such an amazing experience from day one. Great management team who are dedicated and involved. The care team were amazing and well-matched. Nothing was too much trouble for them and they all went above and beyond. I would recommend Home Instead in a heartbeat.Gary S
Tailored Personal Care in Rugby
The impact of thoughtful personal care can’t be overstated. One son told us: “I found there was a consistently high professional and caring approach… the care provided by the carers was faultless, and I am so pleased my father was looked after in a dignified and caring way.” Another family member shared: “I cannot speak highly enough about the Home Instead (Rugby) team… Nothing was too much for them and the exemplary standard of care was so reassuring.” These reflections highlight what matters most: being treated with respect, having continuity of care, and knowing that someone kind and capable is there when needed most.
Get in touch today to
see how we can help
Trusted Personal Care from experienced home care professionals in Rugby
Our personal care service is underpinned by extensive training and clinical insight. Many members of our team have medical backgrounds, and all Care Professionals receive practical instruction in areas like stoma care, catheter management, fall prevention, and post-operative support. We also provide specialised training in dementia and Parkinson’s care, equipping our team to respond to complex and evolving needs. Each care plan is reviewed regularly, with input from both the client and their family, to ensure it remains personal, effective, and aligned with our high standards. We apply our “Mum & Dad” test to everything we do – if we wouldn’t deliver it to our own loved ones, we won’t deliver it to yours.
Additional support and activities in Rugby
We work closely with local GPs, nurses, and health professionals to ensure joined-up, responsive support across Rugby and surrounding villages. For many clients, small acts like helping to get ready for church, preparing for a family gathering, or even putting on a little makeup can offer a real lift. When a client feels confident in their appearance and comfort, it often has a ripple effect on their mood, energy, and outlook. That’s why we don’t just focus on hygiene or medication, we focus on the person as a whole, making sure they feel safe, comfortable, and completely themselves every single day.
FAQs
Which towns and postcodes do the Rugby team service?
Our office provides care for people at home in the following areas:
Watford, Rugby, Daventry, Hillmorton, Brownsover, Lutterworth, Headlands, Welton, Long Buckby, Long Lawford, Cawston, Walton, Newbold on Avon, Dunchurch, Winwick, Bishop's Itchington, Norton, West Haddon, Braunston, Onley, Kilsby, Brinklow, Barby, Husbands Bosworth, Gilmorton, Napton on the Hill, Southam, Southam, Ullesthorpe, Fenny Compton, Temple Herdewyke, Dunton Bassett, Naseby, Yelvertoft, Marton, North Kilworth, Leire, Priors Marston, Claybrooke Magna, South Kilworth, Bitteswell, Pailton, Princethorpe, Laughton, Willoughby, Birdingbury, Lilbourne, Church Lawford, Churchover, Frankton, Grandborough, Harborough Magna, Monks Kirby, Ashby Magna, Cold Ashby, Frolesworth, Theddingworth, Watford Gap, Kimcote, Mowsley, Ladbroke, Ashby Parva, Cotesbach, Thurlaston, Upper Bruntingthorpe, Shearsby, Whilton, Bruntingthorpe, Avon Dassett, Flecknoe, Claybrooke Parva, Stretton under Fosse, Shawell, Priors Hardwick, Northend, Knightcote, Broadwell, Long Buckby Wharf, Crick, Catthorpe, Stockton, Deppers Bridge, Ashby St Ledgers, Bourton on Dunsmore, Wormleighton, Easenhall, Leamington Hastings, Bretford, High Cross, Street Ashton, Clay Coton, Draycote, Wibtoft, Kites Hardwick, Hill, Bascote Heath, Hungerfield, Willey, Welford, Bascote, Elkington, Swinford, Knaptoft, Walcote, Sawbridge, Little Lawford, Bilton, Nethercote, Burton Dassett, Newton, Stoneton, Hillmorton Paddox, Timken, Ashby Fields, Houlton, New Bilton, Overslade, Middlemore, Southbrook, Clifton-upon-Dunsmore, Kings Newnham, Stretton on Dunsmore, Stanford on Avon, Woolscott, Pye Court, Little Dassett
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NN11 0, CV21 4, NN11 7, NN11 9, NN11 4, LE17 4, CV21 3, CV47 0, CV47 1, CV47 2, CV21 2, CV21 1, CV22 7, LE17 5, CV22 6, NN6 6, NN11 8, CV22 5, CV47 7, CV47 8, NN11 2, LE17 6, NN6 7, CV23 8, CV23 0, CV23 9
Is Home Instead Rugby a locally owned home care organisation?
Home Instead Rugby is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Rugby team today
Enable your loved ones to continue to live their life with the support of the Rugby team. If you would like more information about our high quality Personal Care service, please call us on 01455247100, or fill out the form below.
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