Palliative Care in Richmond
Relationship-led and supportive Palliative Care in Richmond from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Richmond Palliative Care team, here to help every step of the way
When a loved one is receiving palliative care, being surrounded by the familiarity of home can offer comfort like nothing else. That’s why, at Home Instead Richmond, we provide sensitive and dignified palliative care that supports your loved ones in the way they would want, where they want. As the first and only home care provider in the borough rated Outstanding by the CQC, we’re committed to delivering home care that meets both practical needs and emotional wellbeing. With City & Guild trained care professionals and years of experience supporting families through some of life’s most difficult moments, we’re here to provide comfort and maintain independence, every step of the way.
Get in touch today to
see how we can help
Why Palliative Care may be right for you
We understand that caring for a loved one through a life-limiting illness is deeply personal, and we’re here to make sure you don’t have to face it alone. Whether support is needed for a few days, weeks, or longer, we take time to understand what’s important to you and your family, so our palliative care feels right from the start. We assist with personal care, mobility, medication prompts, and mealtime support, while also being there as a friendly, reassuring face. For some, this means having someone stay overnight to bring peace of mind; for others, it’s help with daily routines. However your care journey unfolds, we’re here to walk it with you and guide you through it.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
“Delightful, kind and empathetic carers, who have established a warm and responsive relationship with our mother.”Miranda W
They have met and indeed surpassed my expectations: their whole approach has been professional yet caring and sensitive, the whole process of assessing and providing care has been superb.Matt S
Home Instead Richmond’s care of my aunt has been absolutely fantastic on all fronts – both from the carers and from management. They have looked after my aunt’s needs as if she were one of their own family. Such reassurance is indeed priceless.Andrew M
I have felt fully supported throughout the process and everyone who was involved in my mother’s care has been incredibly kind, efficient and empathetic.My mother was beautifully looked after, I cannot recommend Home Instead highly enough.FG (Daughter of Client)
They go the extra mile when you need them to whether it is for a sudden illness, hospital stay or need to change the care plan. They really do mean it when they say they put their clients first.LR (Daughter of Client)
Tailored Palliative Care in Richmond
We believe that palliative care should be shaped by the individual, bringing comfort not just through what we do, but how we do it. For example, one client came to us after a recent decline in his health and was struggling to adjust to life in a wheelchair. While he could no longer explore as freely as before, his care professional knew he had a love for being outdoors. Together, the pair go on weekly strolls through Kew Gardens. With his favourite ice cream in hand and time spent among the flowers, these visits have become something he looks forward to every week. It’s this attention to detail, no matter how small, that makes our home care stand-out.
Get in touch today to
see how we can help
Trusted Palliative Care from experienced home care professionals in Richmond
At Home Instead Richmond, we believe that palliative care should support the whole person, not just physically, but emotionally too. Our Operations Manager, Mariecar, puts it best: “Developing our services to include mental health and more non-physical care ensures we can help the wellbeing of all elderly people who need support.” Whether it’s through reassurance during a difficult moment or providing a listening ear, our care professionals bring compassion to every visit. It’s this thoughtful approach that helps families feel seen and heard during this transition.
Additional support and activities in Richmond
Palliative care is not just about the person receiving support; it’s also about caring for the family around them. Alongside practical support, we connect families with trusted local resources, such as the Richmond Carers Centre, which offers helpful workshops, one-to-one advice sessions, and respite activities. We also recommend Carers in Mind, a service from Richmond Borough Mind offering emotional support for families coping with the challenges of long-term illness. Whether it’s helping your loved one enjoy a quiet coffee morning at the Greenwood Community Centre or simply ensuring you’re not carrying the worry alone, we’re here for your whole family.
FAQs
Which towns and postcodes do the Richmond team service?
Our office provides care for people at home in the following areas:
Putney, Kingston upon Thames, Twickenham, Isleworth, Roehampton, Barnes, East Sheen, Hampton Wick, North Sheen, Hampton Hill, Richmond, Strawberry Hill, Mortlake, Kingston Vale, Kew, Putney Vale, Worton, Teddington, Ham, St Margarets, Hanworth, Whitton, Hampton, Petersham
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
TW9 3, TW9 4, SW15 1, TW1 2, SW14 7, TW10 6, TW9 1, SW14 8, TW10 7, TW11 9, SW15 3, TW10 5, SW13 0, TW2 6, TW11 0, KT2 5, SW15 5, TW1 3, TW1 1, TW7 7, TW13 6, TW9 2, TW2 5, SW13 8, SW13 9, TW12 1, KT1 1, TW12 2, TW12 3, SW15 6, SW15 4, TW11 8, KT1 4, TW1 4, TW2 7
Is Home Instead Richmond a locally owned home care organisation?
Home Instead Richmond is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
When is palliative care needed?
Palliative care is an option that your clinical team may suggest if you or a loved one have received a diagnosis of a serious or terminal illness, such as cancer, lung disease or Alzheimer’s. Our Care Professionals can provide support that will alleviate discomfort and stress and allow a better quality of life.
How soon should palliative care begin?
Palliative care can be started at any stage of a serious illness, though it can be recommended to start as early as possible depending on the diagnosis and the treatment required. After finding out what treatments are required you can be easily make an informed decision on when palliative care is needed.
Is palliative care the same as end of life care?
Not necessarily. While palliative care can include end of life care, it is certainly not always the case and can last for a longer period of time. Some people are able to live comfortably for many years while receiving palliative care. The focus is always providing support as you need it to allow you to carry on with your daily life within the limits of your condition.
Will palliative care cause me to lose independence?
Our Care Professionals understand that maintaining your control over your daily life is important. Depending on what care you need for your condition you may need help with a few things or more help with a lot of your usual tasks. The level of help required is likely to change over time, but Home Instead will be there to ensure you keep as your independence for as long as possible.
Should I continue palliative care after successful treatment?
During your illness you may receive successful treatment from your clinical team. Depending on the outcome of this treatment you may no longer require palliative care, however it may be beneficial to continue for a short while. During the recovery process it can be beneficial to you and your loved ones to have some relief from the physical and emotional stress a serious illness can cause.
Reach out and talk to the Richmond team today
Enable your loved ones to continue to live their life with the support of the Richmond team. If you would like more information about our high quality Palliative Care service, please call us on 0203 879 7877, or fill out the form below.
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