Home care in Richmond
For the last thirteen years across Teddington, Richmond, Twickenham and many more areas we have been dedicated to performing high quality care. Ensuring your loved ones receive the care they deserve.
Enquire about care
From Richmond to Twickenham and many areas in between, we care for young and old in the comfort of your own home. Our outstanding care is delivered to each individual's needs, and our experienced team offers services ranging from companionship to mental health support, wherever and whenever you need us. Call us to find out how we can support you.
Care Services
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Meet the team
Mariecar Lightwood- Clark
Mariecar is our operations Manager, she has been with us for over eleven years and has progressed through practically every role available. Her wealth of knowledge and experience makes her an invaluable member of our team.Operations Manager
Edgars Birznieks
Edgars, our Head of Quality, is proud to ensure we offer exceptional service across the Home Instead Richmond network. From the first call, visit to our care notes, Edgars ensures our clients recieve Outstanding service every step of the way.Head of Quality
Jessica Hambleton-Jones
Jessica is our Head of Development and Care Consultant. Her unwavering attention and care to her role means she makes a real difference to all our client's lives. She takes her time to carefully construct care plans and find perfect client – Care Professional matches.Head of Development and Care Consultant
Max Smolen
Max is our Recruitment Manager who has been with us for over four years now. His eye for quality and talent is a testament to the brilliance of our office team and our Care Professionals. His eye for quality is also seen in his involvement in our advertising.Recruitment Manager
Elaine Ottaway
Elaine is one of our longest serving team members, being a part of Home Instead Richmond for over seven years. Being Client Field Care supervisor, she visits clients and ensures all needs are being met and that they are receiving a quality service.Client Field Care Supervisor
Sara Cavill
Sara Cavill is a dedicated Care Professional and Field Care Supervisor at Home Instead Richmond. Known for her steady support and genuine care, she ensures clients and care teams alike feel heard, valued, and empowered—every step of the way.Care Professional Field Care Supervisor
Shareen Hay
Shareen Hay is a Care Professional Field Care Supervisor at Home Instead Richmond. With a calm presence and a sharp eye for detail, she supports both clients and care teams to thrive, making sure care is delivered to the highest standard.Care Professional Field Care Supervisor
Athanasia Barou
Athanasia Barou is Senior Care Co-ordinator at Home Instead Richmond, where she champions compassionate, personalised support for older adults and their families—bringing warmth, calm, and years of experience to every care journey.Senior Care Co-ordinator
Elizabeth Mizan
Elizabeth has been with us for just over a month. In her role she works with the team, clients and Care Professionals organising schedules for visits.Care Co-ordinator
Adam Armada
Adam is dedicated to ensuring that Clients have suitable Care Pros to cater to their needs at the time they asked for. His organisational skills also guarantee that Care pros schedules are as efficient as possible.Care Co-ordinator
Clare Hudson
Clare has over 10 years of experience in Live in Care. She ensures the highest standards of professional practice and that each client receives personal care appropriate for their individual needs.Head of Live In Care
Shona Venturini
Shona Venturini is Live-In Care Manager and Business Development lead at Home Instead Richmond. She combines heartfelt care expertise with a sharp commercial eye—ensuring clients receive exceptional support while growing trusted relationships in the community.Live In Care Manager and Business development
Suzanne Van Greuning
Suzanne is based over in South Africa, her role includes recruiting carers for our Live In Side, co ordinating the carers and allocating them their positions. Her meticulous approach to her work ensures we carry our high quality into Live in Care.Live In Recruiter
Holly Kennedy
Holly is our Group Financial Controller. Holly is meticulous and ensures every financial detail is handled with precision. With a keen eye for accuracy, she plays a crucial role in maintaining our financial health and supporting our growth.Group Financial Controller
Lindsay Crause
Lindsay Crause is Payroll Manager at Home Instead Richmond, keeping the numbers (and the team) running smoothly behind the scenes. With precision, patience, and a people-first mindset, she ensures everyone is paid accurately and on time—every time.Payroll Manager
Bano Nabaz
Bano assists with our accounting team and is a much-valued and professional member of our team.Accountant
Donna Tillier
Donna supports clients and Care Professionals by creating personalised care plans, carrying out quality visits, and ensuring the highest standard of person‑centred care and support.Field Care Supervisor
Sini Sebastian
Sini supports the smooth running of the office as Administrator and Auditor, keeping records accurate, processes compliant, and communication clear. Her attention to detail helps ensure both Care Professionals and clients receive a consistent, high-quality service.Administrator & Auditor
“Delightful, kind and empathetic carers, who have established a warm and responsive relationship with our mother.”
Miranda W
They have met and indeed surpassed my expectations: their whole approach has been professional yet caring and sensitive, the whole process of assessing and providing care has been superb.
Matt S
Home Instead Richmond’s care of my aunt has been absolutely fantastic on all fronts – both from the carers and from management. They have looked after my aunt’s needs as if she were one of their own family. Such reassurance is indeed priceless.
Andrew M
I have felt fully supported throughout the process and everyone who was involved in my mother’s care has been incredibly kind, efficient and empathetic. My mother was beautifully looked after, I cannot recommend Home Instead highly enough.
FG (Daughter of Client)
They go the extra mile when you need them to whether it is for a sudden illness, hospital stay or need to change the care plan. They really do mean it when they say they put their clients first.
LR (Daughter of Client)
- Areas and postcodes we coverOur office provides care for people at home in the following areas.
Putney, Kingston upon Thames, Twickenham, Isleworth, Roehampton, Barnes, East Sheen, Hampton Wick, North Sheen, Hampton Hill, Richmond, Strawberry Hill, Mortlake, Kingston Vale, Kew, Putney Vale, Worton, Teddington, Ham, St Margarets, Hanworth, Whitton, Hampton, Petersham
If your town doesn't appear above please check the postcodes below to see if we cover your area.
Postcodes we cover: TW9 3, TW9 4, SW15 1, TW1 2, SW14 7, TW10 6, TW9 1, SW14 8, TW10 7, TW11 9, SW15 3, TW10 5, SW13 0, TW2 6, TW11 0, KT2 5, SW15 5, TW1 3, TW1 1, TW7 7, TW13 6, TW9 2, TW2 5, SW13 8, SW13 9, TW12 1, KT1 1, TW12 2, TW12 3, SW15 6, SW15 4, TW11 8, KT1 4, TW1 4, TW2 7
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