Home care in Richmond

Mariecar is our operations Manager, she has been with us for over eleven years and has progressed through practically every role available. Her wealth of knowledge and experience makes her an invaluable member of our team.

Edgars, our Head of Quality, is proud to ensure we offer exceptional service across the Home Instead Richmond network. From the first call, visit to our care notes, Edgars ensures our clients recieve Outstanding service every step of the way.

Jessica is our Head of Development and Care Consultant. Her unwavering attention and care to her role means she makes a real difference to all our client's lives. She takes her time to carefully construct care plans and find perfect client – Care Professional matches.

Max is our Recruitment Manager who has been with us for over four years now. His eye for quality and talent is a testament to the brilliance of our office team and our Care Professionals. His eye for quality is also seen in his involvement in our advertising.

Elaine is one of our longest serving team members, being a part of Home Instead Richmond for over seven years. Being Client Field Care supervisor, she visits clients and ensures all needs are being met and that they are receiving a quality service.

Sara Cavill is a dedicated Care Professional and Field Care Supervisor at Home Instead Richmond. Known for her steady support and genuine care, she ensures clients and care teams alike feel heard, valued, and empowered—every step of the way.

Shareen Hay is a Care Professional Field Care Supervisor at Home Instead Richmond. With a calm presence and a sharp eye for detail, she supports both clients and care teams to thrive, making sure care is delivered to the highest standard.

Athanasia Barou is Senior Care Co-ordinator at Home Instead Richmond, where she champions compassionate, personalised support for older adults and their families—bringing warmth, calm, and years of experience to every care journey.

Elizabeth has been with us for just over a month. In her role she works with the team, clients and Care Professionals organising schedules for visits.

Adam is dedicated to ensuring that Clients have suitable Care Pros to cater to their needs at the time they asked for. His organisational skills also guarantee that Care pros schedules are as efficient as possible.

Clare has over 10 years of experience in Live in Care. She ensures the highest standards of professional practice and that each client receives personal care appropriate for their individual needs.

Shona Venturini is Live-In Care Manager and Business Development lead at Home Instead Richmond. She combines heartfelt care expertise with a sharp commercial eye—ensuring clients receive exceptional support while growing trusted relationships in the community.

Suzanne is based over in South Africa, her role includes recruiting carers for our Live In Side, co ordinating the carers and allocating them their positions. Her meticulous approach to her work ensures we carry our high quality into Live in Care.

Holly is our Group Financial Controller. Holly is meticulous and ensures every financial detail is handled with precision. With a keen eye for accuracy, she plays a crucial role in maintaining our financial health and supporting our growth.

Lindsay Crause is Payroll Manager at Home Instead Richmond, keeping the numbers (and the team) running smoothly behind the scenes. With precision, patience, and a people-first mindset, she ensures everyone is paid accurately and on time—every time.

Bano assists with our accounting team and is a much-valued and professional member of our team.

Donna supports clients and Care Professionals by creating personalised care plans, carrying out quality visits, and ensuring the highest standard of person‑centred care and support.