Home care in Richmond

For the last thirteen years across Teddington, Richmond, Twickenham and many more areas we have been dedicated to performing high quality care. Ensuring your loved ones receive the care they deserve.

From Richmond to Twickenham and many areas in between, we care for young and old in the comfort of your own home. Our outstanding care is delivered to each individual's needs, and our experienced team offers services ranging from companionship to mental health support, wherever and whenever you need us. Call us to find out how we can support you.

People relaxing on grassy steps by the riverside, with boats docked in the water and buildings in the background. - Home Instead

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Mariecar is our operations Manager, she has been with us for over eleven years and has progressed through practically every role available. Her wealth of knowledge and experience makes her an invaluable member of our team.
Mariecar Lightwood- Clark
Operations Manager
Edgars, our Head of Quality, is proud to ensure we offer exceptional service across the Home Instead Richmond network. From the first call, visit to our care notes, Edgars ensures our clients recieve Outstanding service every step of the way.
Edgars Birznieks
Head of Quality
Jessica is our Head of Development and Care Consultant. Her unwavering attention and care to her role means she makes a real difference to all our client's lives. She takes her time to carefully construct care plans and find perfect client – Care Professional matches.
Jessica Hambleton-Jones
Head of Development and Care Consultant
Max is our Recruitment Manager who has been with us for over four years now. His eye for quality and talent is a testament to the brilliance of our office team and our Care Professionals. His eye for quality is also seen in his involvement in our advertising.
Max Smolen
Recruitment Manager
Elaine is one of our longest serving team members, being a part of Home Instead Richmond for over seven years. Being Client Field Care supervisor, she visits clients and ensures all needs are being met and that they are receiving a quality service.
Elaine Ottaway
Client Field Care Supervisor
Sara Cavill is a dedicated Care Professional and Field Care Supervisor at Home Instead Richmond. Known for her steady support and genuine care, she ensures clients and care teams alike feel heard, valued, and empowered—every step of the way.
Sara Cavill
Care Professional Field Care Supervisor
Shareen Hay is a Care Professional Field Care Supervisor at Home Instead Richmond. With a calm presence and a sharp eye for detail, she supports both clients and care teams to thrive, making sure care is delivered to the highest standard.
Shareen Hay
Care Professional Field Care Supervisor
Athanasia Barou is Senior Care Co-ordinator at Home Instead Richmond, where she champions compassionate, personalised support for older adults and their families—bringing warmth, calm, and years of experience to every care journey.
Athanasia Barou
Senior Care Co-ordinator
Elizabeth has been with us for just over a month. In her role she works with the team, clients and Care Professionals organising schedules for visits.
Elizabeth Mizan
Care Co-ordinator
Adam is dedicated to ensuring that Clients have suitable Care Pros to cater to their needs at the time they asked for. His organisational skills also guarantee that Care pros schedules are as efficient as possible. <br />
Adam Armada
Care Co-ordinator
Clare has over 10 years of experience in Live in Care. She ensures the highest standards of professional practice and that each client receives personal care appropriate for their individual needs.
Clare Hudson
Head of Live In Care
Shona Venturini is Live-In Care Manager and Business Development lead at Home Instead Richmond. She combines heartfelt care expertise with a sharp commercial eye—ensuring clients receive exceptional support while growing trusted relationships in the community.
Shona Venturini
Live In Care Manager and Business development
Suzanne is based over in South Africa, her role includes recruiting carers for our Live In Side, co ordinating the carers and allocating them their positions. Her meticulous approach to her work ensures we carry our high quality into Live in Care.
Suzanne Van Greuning
Live In Recruiter
Holly is our Group Financial Controller. Holly is meticulous and ensures every financial detail is handled with precision. With a keen eye for accuracy, she plays a crucial role in maintaining our financial health and supporting our growth.
Holly Kennedy
Group Financial Controller
Lindsay Crause is Payroll Manager at Home Instead Richmond, keeping the numbers (and the team) running smoothly behind the scenes. With precision, patience, and a people-first mindset, she ensures everyone is paid accurately and on time—every time.
Lindsay Crause
Payroll Manager
Bano assists with our accounting team and is a much-valued and professional member of our team.
Bano Nabaz
Accountant
Donna supports clients and Care Professionals by creating personalised care plans, carrying out quality visits, and ensuring the highest standard of person‑centred care and support.
Donna Tillier
Field Care Supervisor

A smiling elderly woman with short, wavy hair looks at an elderly man with a blurred face in the foreground. - Home Instead

“Delightful, kind and empathetic carers, who have established a warm and responsive relationship with our mother.”

Miranda W

Elderly woman with short white hair and a warm smile, wearing a gray cardigan and holding a wooden cane indoors. - Home Instead

They have met and indeed surpassed my expectations: their whole approach has been professional yet caring and sensitive, the whole process of assessing and providing care has been superb.

Matt S

A woman gives an elderly woman flowers and a gift as they smile and sit on a sofa in a bright room. - Home Instead

Home Instead Richmond’s care of my aunt has been absolutely fantastic on all fronts – both from the carers and from management. They have looked after my aunt’s needs as if she were one of their own family. Such reassurance is indeed priceless.

Andrew M

An elderly woman smiles while holding a magazine, as a younger woman with her arm around her also smiles warmly. - Home Instead

I have felt fully supported throughout the process and everyone who was involved in my mother’s care has been incredibly kind, efficient and empathetic. My mother was beautifully looked after, I cannot recommend Home Instead highly enough.

FG (Daughter of Client)

An older man and a young woman smile at the camera, with the woman hugging the man from behind. - Home Instead

They go the extra mile when you need them to whether it is for a sudden illness, hospital stay or need to change the care plan. They really do mean it when they say they put their clients first.

LR (Daughter of Client)

Richmond

Apsley House,,
Apsley Road
New Malden,
KT3 3NJ

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Putney, Kingston upon Thames, Twickenham, Isleworth, Roehampton, Barnes, East Sheen, Hampton Wick, North Sheen, Hampton Hill, Richmond, Strawberry Hill, Mortlake, Kingston Vale, Kew, Putney Vale, Worton, Teddington, Ham, St Margarets, Hanworth, Whitton, Hampton, Petersham

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: TW9 3, TW9 4, SW15 1, TW1 2, SW14 7, TW10 6, TW9 1, SW14 8, TW10 7, TW11 9, SW15 3, TW10 5, SW13 0, TW2 6, TW11 0, KT2 5, SW15 5, TW1 3, TW1 1, TW7 7, TW13 6, TW9 2, TW2 5, SW13 8, SW13 9, TW12 1, KT1 1, TW12 2, TW12 3, SW15 6, SW15 4, TW11 8, KT1 4, TW1 4, TW2 7