The Care Professionals Privilege of Building Deep Relationships

At Home Instead, we often say that we don’t just provide care, we build relationships. But what does that really mean?

• It means we don’t pop in for 15 minutes and race off to the next call.
• You have a minimum of an hour to cover the essentials, as well as have time to build the relationship.
• It means we don’t assign whoever’s available that day, regardless of personality or fit.

“I’m still with the same client I met on my first day”

One of our Care Professionals recently shared this:

“I started supporting Mrs P just after her husband passed away. At first, I’d take her out to the garden centre and help with a bit of lunch. Then gradually, I was helping more at home, with medication, mobility, a bit of personal care. Now I’m part of her world. And I wouldn’t have it any other way.”

This kind of continuity is rare in the care world. But at Home Instead, we believe it’s what makes the job worthwhile, and meaningful.

The relationship deepens, the care adapts

When a client first joins us, it might just be for companionship, someone to ease the loneliness, help rebuild confidence, or get out and about again. But over time, as needs change, so does the care.

• You might start with tea and chats.
• Then comes a bit of help with dressing, washing, or medication.
• Perhaps eventually, there’s hoisting or double-up support.
• In some cases, it becomes live-in care.
• And sometimes, when the time comes, palliative support.

We train and support you through every stage, but the golden thread running through it all is the relationship. You are the trusted face. You are the constant in someone’s changing world.

You’re not doing it alone

If you tell us that personal care becomes more than a ‘one-person job’, we will hear you and act accordingly. It’s about respecting you and your client and keeping you both safe and happy.

Home Instead is a different kind of care company

If you’ve worked in care before, you’ll know how often companies are more focused on profit than people. This is not the case at Home Instead.

We offer:

• 1-hour minimum visits (the vast majority are 2 hours) so you’re never rushed
• Careful matching with clients you’ll enjoy spending time with
• Ongoing personal development and training, supporting you in line with your aspirations
• A supportive team who’ve got your back, not just a rota to fill
• Optional guaranteed hours contracts, for stability if that’s what you’re looking for

But most of all, we offer the chance to truly care, to be part of someone’s story, not just a name in their diary.

Ready to build something that matters?

If you’ve got a warm heart, a professional mindset, and a desire to make a real difference, we’d love to talk to you.

Whether you’re experienced in care or brand new but willing to learn, this could be the beginning of a relationship that changes someone’s life, and probably yours too.

Send your CV and cover letter to [email protected], or give us a call on 01737529793, we’d love to chat.