Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Personal Care in Norwich
Relationship-led and supportive Personal Care in Norwich from compassionate and experienced home care professionals.
Enquire about care
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Norwich Personal Care team, here to help every step of the way
Sometimes, the most personal tasks – like bathing, dressing, or managing medications – make the biggest difference in daily life. At Home Instead Norwich, we provide respectful, sensitive personal care assistance in the comfort of your loved one’s home. With our help, tasks that might have come to feel daunting can become manageable and dignified, ensuring each person feels safe, well-cared for, and comfortable. Our goal is to make everyday life easier, enabling our clients to continue living independently at home.
Award-winning service you can rely on
Get in touch today to
see how we can help
Get in touch Why Personal Care may be right for you
Choosing a CQC-regulated provider like Home Instead Norwich brings invaluable peace of mind. Unlike self-employed carers, our Care Professionals are fully employed by us, DBS-checked, and receive comprehensive training and supervision in areas like safe hoist use and medication reminders. We take the time to get to know each person’s wishes and routines, ensuring that care is personal and tailored to each individual. With our Norwich-based Home Instead team, families know their loved one is in safe, capable hands, receiving compassionate, high-quality care.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Tailored Personal Care in Norwich
Personal care can be tailored to your wishes. Whether it’s assistance with showering, grooming, or dressing, we always put each person’s comfort and preferences first. One client in Norwich, came to us after a serious fall, and was initially afraid to shower. Now with our support, he enjoys regular showers again, something he never thought possible. This confidence has allowed him to remain safely at home, in familiar surroundings, knowing he has reliable support. Our staff receive tailored training to our clients needs and we are proud of our City and Guilds accredited Dementia and End of Life training programmes and our Parkinson’s training developed in conjunction with Parkinson’s UK.
Get in touch today to
see how we can help
Get in touch Trusted Personal Care from experienced home care professionals in Norwich
Our Home Instead Norwich team combines expertise with compassion, led by Chris, a former community pharmacist and Director at Norfolk Care Association. With two CQC Registered Managers, Emma and Ruth, and a senior leadership team with 40 years of Home Instead experience, we hold ourselves to the highest standards. Four team members hold Level 5 Diplomas in Health & Social Care. Our DBS-checked Care Professionals are not only trained in personal care but chosen for their warmth and dedication. Families trust us to adapt as care needs evolve, ensuring consistent, compassionate support.
Additional support and activities in Norwich
Our commitment to quality care extends beyond just the home. We run public education talks, from scam protection to understanding dementia, helping families and loved ones stay informed and connected. Plus, with our companionship cafes and our “What’s On Where” guide, we’re proud to be a trusted part of the local Norwich community. With strong connections to many local organisations such as Age UK Norwich, Dementia Support Norfolk and Waveney, and the Norwich branch of Parkinson’s UK, we can also help connect clients to additional support within the community.
FAQs
- Which towns and postcodes do the Norwich team service?
Our office provides care for people at home in the following areas:
Norwich, Taverham, Sprowston, New Costessey, Hellesdon, Thorpe St Andrew, Bowthorpe, Mile Cross, Thorpe Marriott, Old Catton, Cringleford, Tuckswood, Earlham, Lakenham, Costessey, West Earlham, Thorpe Hamlet, Keswick, Ringland, Colney, Drayton, Eaton, Heartsease, Intwood, New Catton, North Earlham, Earlham Rise, Heigham Grove, Old Lakenham, Eaton Rise
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NR1 1, NR1 2, NR1 3, NR1 4, NR2 1, NR2 2, NR2 3, NR2 4, NR3 1, NR3 2, NR3 3, NR3 4, NR4 6, NR4 7, NR5 0, NR5 8, NR5 9, NR6 5, NR6 6, NR6 7, NR7 0, NR7 8, NR7 9, NR8 5, NR8 6
Search here if you cannot see your town or postcode - Is Home Instead Norwich a locally owned home care organisation?
Home Instead Norwich is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
- What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
- Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
- How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
- Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
- How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Norwich team today
Enable your loved ones to continue to live their life with the support of the Norwich team. If you would like more information about our high quality Personal Care service, please call us on 01603 963317, or fill out the form below.
Become a Care Professional today
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
