Home Instead Norwich Named a Finalist in the 2025 Home Care Awards!
This recognition underscores our unwavering commitment to providing exceptional care and supporting the well-being of our clients in the comfort of their own homes.
The Home Care Awards celebrate excellence within the home care sector, recognising innovation, compassion, and outstanding service. Home Instead Norwich was selected as a finalist in the Training & Development category for our innovative approach to immersive, peer-led training and our dedication to staff development and client-centred care. Our pioneering use of “Betty”, a lifelike training mannequin in a simulated home environment, bridges the gap between theory and practice – boosting confidence and competence before Care Professionals meet clients. We also empower peer leadership, with initiatives like our Hydration Champion and Nutrition & Hydration Week, and have achieved a 5 Star Employer Award for three consecutive years, with 95% of staff proud to work here and 99% motivated to do their best work.
A Message from Our Leadership
“Being named a finalist for the Home Care Awards in Training & Development is something we’re incredibly proud of. This recognition reflects the passion, professionalism and dedication of our whole team, who work tirelessly to support both our clients and our Care Professionals every day. Investing in training means investing in quality care, and this is testament to the commitment we share to helping people feel confident, supported and valued,” said Emma-Jayne Wilson, General Manager.
Celebrating Excellence in Home Care
At Home Instead Norwich, we believe that great care goes beyond just meeting physical needs – it’s about creating a supportive environment where clients can flourish, feel connected, and enjoy a high quality of life. Being named a finalist reflects our dedication to providing care that truly makes a difference and our continuous efforts to innovate and enhance the services we offer. Our training model, which includes immersive simulation, peer-led sessions, and creative engagement, sets new standards for confidence, competence, and client satisfaction.
What’s Next for Home Instead Norwich?
This recognition motivates us to continue striving for excellence. In the coming months, we are excited to expand our simulation training to include advanced delegated healthcare tasks, create a network of Champions (hydration, nutrition, dementia), and further integrate client feedback into our service development. We are eager to continue improving and ensuring the best possible care for all our clients.
A Heartfelt Thank You to Our Community
We want to extend a huge thank you to our wonderful team, clients, and their families for your trust, dedication, and support. This achievement belongs to all of us, and we look forward to working together to build on this success.
To learn more about Home Instead Norwich and our services, please visit https://www.homeinstead.co.uk/norwich or contact us on 01603 482116.
