Start a flexible, meaningful Care Professional role in Norwich with Home Instead. Full training, support, and local opportunities to grow your career.

Working in home care in Norwich offers more than just a job – it’s a chance to make a real difference in people’s lives while fitting work around your own commitments.
At Home Instead Norwich, we support older adults across the city and surrounding areas such as Thorpe St Andrew, Trowse, Hellesdon, and Cringleford, helping them stay comfortable and independent in their own homes.
For Care Professionals, it’s not only an opportunity to build meaningful connections and create a schedule around personal responsibilities (such as family life), but also to help our clients remain part of their community.
Home care focuses on the small moments that bring reassurance and companionship. And depending on the client and situation, your role as a Care Professional might look very different from day to day.
For example, you could be helping a client with breakfast and medication one day, taking them out to lunch the next, and maybe even going out for a walk in one of the nearby parks thereafter. All of these help our clients maintain confidence and independence in their everyday lives.
We get people from all kinds of backgrounds that join our Home Instead team – from childcare and retail to hospitality and more. It’s the main qualities that we’re looking for:

Working in home care jobs in Norwich comes with plenty of support and opportunities from our side, including:
– Adaptable working hours that don’t clash with your personal commitments (like family obligations, studies, etc.)
– Hands-on support from your local team, always available to offer advice, guidance, or encouragement.
– Paid training from the start, with steady learning prospects to help you grow in your role.
– Meaningful, unhurried visits, with a minimum of one hour to allow real connections to develop.
– Room to progress and grow into other roles, such as training new Care Professionals or working in an administrative setting.
– A role that keeps you part of the community, supporting clients across Norwich and nearby villages like Dereham, King’s Lynn, etc.
To help you ease into your new role, we at Home Instead provide structured support from day one. First, an induction that covers essential skills; then, spending time shadowing some of our experienced Care Professionals to understand the flow of visits at your own pace.
Your learning continues as part of our ongoing training programme, including the City & Guilds-assured Dementia Care Programme, which gives you confidence in supporting our clients who are living with dementia. And as they gain more experience, some of our Care Professionals branch out into other roles within the company.
It’s the small things that make a big difference, especially when you’re working in home care. Something as simple as accompanying a client to the local library can help them boost independence and confidence. At the same time, it allows you the opportunity to build genuine, lasting relationships and become a trusted presence in their daily lives.
For instance, joining the team in Norwich could mean browsing the stalls at Norwich Market, stopping for a coffee along Prince of Wales Road, or enjoying a peaceful walk through Eaton Park. Some days, you might accompany a client to local shops, attend a community event, or visit a library or café they like to frequent.

We’d love to connect with you if you’re interested in home care jobs in Norwich. Call our local office on 01603 963317 or apply via our website to see current vacancies.
We’re here to support you from the very start and can’t wait to meet you.
Q: How essential is it to have previous care experience?
No experience is required. We provide full training, induction, and ongoing support to help you settle in. All you need to be is compassionate, trustworthy, and eager to learn.
Q: What hours do Care Professionals work?
Our visits are a minimum of one hour to allow for proper connection, whether in the mornings, afternoons, or evenings. But we will gladly assist you with creating a timetable that fits with your private schedule and commitments.
Q: Can I progress in my home care career?
Yes. As we provide training and the relevant qualifications, you get to advance to other positions within the team, whether it’s in the office, part of the mentoring group, or still within the role of Care Professional.