Why People from All Walks of Life Choose Care Careers in Norwich

People come into care for many different reasons. Some are looking for a change after a long career. Others want work that feels more personal, more useful, or better aligned with who they are now. In Norwich, care has become a meaningful next step for people from a wide range of backgrounds.
What they often have in common is a simple motivation: wanting to make a positive difference to someone else’s day.
Nicolette’s story: from teaching to care
Nicolette joined the team two years ago, after a long career as a teacher of modern foreign languages. Her move into care wasn’t planned in advance. It started when someone from her church asked if she could help support her elderly sister at home. From there, she began supporting another older lady and quickly realised how much she enjoyed the work.
When asked what first sparked her interest in care, Nicolette explains that it was those early experiences of helping people one-to-one that made the difference. She found the work rewarding, personal, and surprisingly fulfilling.
Her previous career still plays a role too. Nicolette jokes that elderly people are “a lot better behaved than most teenagers,” but her patience, communication skills, and calm approach all carry over into her care work.
In her words, care is about “making a positive difference in a person’s life. I’m here to make their lives better.” That outlook shapes how she supports clients every day.
A team built from many different backgrounds
Nicolette’s journey isn’t unusual. The Norwich team includes Care Professionals who previously worked in nursing, finance, trades, administration, and retail.
Angela, who joined seven years ago, brought with her a background in nursing. Darrin previously worked as a debt coach, Jim was a carpenter, and Elaine spent many years in an office-based role before joining the team nearly 12 years ago. Several Care Professionals also moved into care after working in supermarkets or retail and often speak about how rewarding they find the role.
What matters isn’t where people started, but how their skills and life experience translate into care.

What the role involves day to day
Care Professionals support clients in their own homes across Norwich and surrounding areas. Visits are planned and unhurried, allowing time to focus on both practical tasks and well-being.
Day-to-day support may include:
– Preparing meals and helping with daily routines
– Supporting personal care where needed
– Helping with light household tasks
– Accompanying clients to appointments or local outings
– Providing companionship, conversation, and reassurance
Some clients need hands-on support, while others value the social connection just as much. Care is always delivered at the client’s pace, following individual care plans and personal preferences.
Training, support, and feeling confident
You don’t need previous care experience to do this role well. At Home Instead Norwich, full training and ongoing support are provided.
Care Professionals receive:
– Comprehensive initial training
– Shadowing with experienced colleagues
– Ongoing learning and development
– Support from a local office team
There’s always someone available for guidance, and Care Professionals are never expected to manage situations alone.
Why people stay in care
Many Care Professionals say they didn’t expect to stay as long as they have. Alongside flexible hours and steady work, they talk about:
- Building meaningful relationships with clients
- Feeling trusted and appreciated
- Using their life experience in a practical way
- Knowing their work genuinely matters
Care isn’t about big gestures. It’s about showing up, being consistent, and making everyday life easier for someone else.

Could care be your next chapter?
Whether you’re retiring from one career, returning to work, or simply looking for something more meaningful, care could be a rewarding next step. In Norwich, people from all walks of life are finding purpose and satisfaction in supporting others at home.
Apply today or call us to learn more about current opportunities.
Frequently Asked Questions
Do I need previous care experience to apply?
No. Full training and ongoing support are provided, so people from many different backgrounds can move into care.
What kinds of backgrounds do Care Professionals come from?
The team includes people who previously worked in teaching, nursing, retail, office roles, trades, and finance.
What does a typical day involve?
Tasks vary by client and may include meal preparation, companionship, household support, appointments, and personal care where required.
Will I be supported once I start?
Yes. Care Professionals receive continued guidance from the local office team, alongside training and development opportunities.