Relationship-led and supportive home care in Rhos On Sea, Penrhyn Bay and Penrhyn-side from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
If you’re looking for professional and compassionate home care in Rhos on Sea, Penrhyn Bay, or Penrhynside, Home Instead North Wales offers expert support that helps older adults live safely and happily at home. As a family-led care provider, we bring warmth, consistency, and personalised attention into every visit.
Run by local owners Matthew and Samantha Murray-James, we’re committed to delivering care that prioritises dignity, trust, and meaningful companionship. Our mission is to provide more than just practical support—we aim to brighten each day and help people remain independent in the comfort of their own homes.
Get in touch today to
see how we can help
We offer a wide range of in-home care services tailored to meet the needs of individuals throughout Rhos on Sea, Penrhyn Bay and Penrhynside. Whether you need a few hours of help per week or more complex, ongoing support, our care options can be customised to suit every situation.
Our services include:
Personal care and mobility support
Home help such as laundry, cleaning and meal prep
Memory care and dementia support
Medication assistance
Companionship to reduce isolation
Shopping and errands
Transportation to appointments or social outings
Live-in care for 24-hour support in the home
Our local team is committed to delivering compassionate care that supports emotional and physical wellbeing.
We believe that effective care starts with truly understanding the individual. That’s why we design every care plan around the unique needs of the person receiving support. In Rhos on Sea, Penrhyn Bay and Penrhynside, we take time to deliver tailored, person-centred care that never feels rushed or impersonal.
Here’s what makes our approach different:
Longer visits for more thorough care and conversation
No uniforms so every visit feels friendly and relaxed, not clinical
Introductions to caregivers before care begins, aiding safety and familiarity
Regular, trusted care professionals who build relationships over time
Family members also benefit from our Family Portal, offering access to care notes and updates on wellbeing.
Get in touch today to
see how we can help
Our care team is made up of employed professionals—not agency staff—ensuring you receive care from highly trained, reliable individuals who are passionate about what they do. We are a regulated provider under Care Inspectorate Wales (CIW), and all our staff meet strict Welsh RISCA training standards.
We handle all aspects of:
Recruitment, vetting and background checks
Ongoing training in medication, dementia, and personal care
Holiday and sickness cover, so your care remains consistent
Regular quality reviews and supervisory support
With Home Instead North Wales, you can feel confident knowing your loved one in Rhos on Sea, Penrhyn Bay or Penrhynside is in safe, capable, and compassionate hands.
Wellbeing goes beyond physical care. That’s why we offer support that also encourages social interaction and community engagement for older adults living in the Rhos on Sea, Penrhyn Bay and Penrhynside areas.
This might include:
Supporting hobbies and pastimes
Trips to local attractions, parks or cafés
Assistance getting to social groups or local events
Companionship to reduce feelings of loneliness
In addition, many families benefit from Direct Payments provided by the local authority to help with care costs. These can be used toward Home Instead’s services, and our team is happy to guide you through funding options.