The Team That Finds A Way

At Home Instead we endeavor to continually improve our practices and develop new provisions that can answer a lack of care and support in the community.  We are leading the way in best practice and our attention to detail and quality of care are the most important elements of our service.  This section will give you an insight into the workings of our organisation and to share with you a bird’s eye view into the world beyond the home into what practices we put in place to ensure that our clients receive high quality and personalised care in the comfort of their own homes.

In this blog we want to share with you an important role in our organisation which without specialised staff we wouldn’t be able to  continually improve the standards of care that we provide.  Client Care Coordinators are the key players that help us ensure that the care provided meets the needs of the client; so what roles do our CCC’S get involved in here is a list of areas that they prioritise: –

1.Assessment and Care Planning: The client care coordinator conducts initial assessments to understand the specific needs, preferences, and goals of each client. Based on this assessment, they develop individualised care plans in collaboration with the client, their family members, and other healthcare professionals.

2.Coordination of Services: They coordinate various services required to meet the client’s needs, such as personal care, medication management, and assistance with daily activities.

3.Monitoring and Supervision: The coordinator regularly monitors the client’s progress and adjusts the care plan as needed. They ensure that caregivers adhere to the care plan and provide the necessary support and supervision to maintain quality care delivery.

4.Communication: Effective communication is essential in domiciliary care. The client care coordinator serves as the main point of contact for clients, their families, caregivers, and other healthcare professionals. They keep all parties informed about the client’s condition, any changes in the care plan, and important updates.

5.Problem-solving and Advocacy: If any issues or concerns arise, the client care coordinator works to resolve them promptly. They advocate for the client’s needs and rights, ensuring that they receive the appropriate level of care and support.

6.Training and Support: The coordinator may provide training and support to caregivers to ensure they have the necessary skills and knowledge to deliver quality care. This could include training on specific care techniques, safety protocols, and communication strategies.

7.Documentation and Compliance: They maintain accurate and up-to-date documentation of the client’s care plan, progress notes, and any relevant information. They also ensure compliance with regulatory requirements and organisational policies.

Specialist and experienced staff help us to continue to be the best and what an amazing team of Client Care Coodinators we have.