Care company Home Instead Newport, Cwmbran, Chepstow and Monmouthshire is top 6% in the region.
Home Instead Newport, Cwmbran & Chepstow are delighted to receive a prestigious award by a national reviews website, having been named one of the top 20 home care companies in Wales and becoming part of the top 5.20% of home care companies in the region. We have made it onto the impressive list out of home care companies and this is the fifth time we have won this award.
The award is based on the home care company’s reviews on homecare.co.uk, the UK’s top home care reviews site dubbed by many as the ‘TripAdvisor for home care’. The reviews are given by people that Home Instead cares for, plus their loved ones. Home Instead Newport, Cwmbran & Chepstow made it to the exclusive list thanks to its impressively high review score of 9.9.
One heart-warming homecare.co.uk review from a family member of a client of Home Instead Newport, Cwmbran & Chepstow, is as follows: “We arranged for Mum to receive care in her own home for a period of 15 months between December 2021 and April 2023. She was a very independent lady who feared the prospect of allowing carers into her own home, but quickly appreciated the kindness, care and efficiency of all who came to look after her.”
“Mum was blessed with having a small group of well-matched carers who became genuine friends over the year and provided exactly the level of friendship, care, practical service and support she needed. Communication and flexibility of arrangements was good, often in difficult circumstances and all of our family will always be grateful.”
Karen Clatworthy, owner of Home Instead Newport, Cwmbran & Chepstow, said: “I am so pleased our team have won this very special award. I know above all that the great care we provide is only possible through our amazing team of care professionals and extremely supportive office team. I am so proud of every single one of them for the hard work, dedication and love they give to their clients. They are truly wonderful people who share our vision of making a real difference to our clients’ wellbeing.”
Amanda Hopkins, reviews manager of homecare.co.uk, said: “Top quality home care is vital as it enables people to continue living in their own homes and to keep their independence.
“People who are less mobile due to illness, a disability or age can become hidden from society so their home care worker can play a crucial role in keeping them both mentally and physically well.
“Our reviews are by those who receive home care as well as their family and friends. This helps others to search for the right care provider, where compassion, trust and empathy are at the heart of their care.
“Home Instead Newport, Cwmbran & Chepstow has shown it provides care of the highest quality.
Home Instead Newport, Cwmbran & Chepstow provides a wide range of care services, including personal care, including help with dressing and bathing, dementia care and companionship care.
Home Instead is looking for caring people to join its team and become a care professional. New recruits don’t necessarily need previous sector experience; the most important attributes are a kind heart and the desire to make a difference.
For more information on Home Instead’s care or career opportunities, please call 01633 740028 or visit https://www.homeinstead.co.uk/newport-cwmbran-chepstow/