Kirstine is one of our lovely CAREGivers.
Kirstine joined Home Instead in May 2015 when she was recommended by Kim one of our CAREGivers to join us.
From the moment Kirstine walked into the office for her informal visit it was clear that she was perfect for the role. Within her application when asked about what interests you about this position she wrote “I have always enjoyed interacting with people and would like to bring my caring bubbly and professional personality to this type of role” Exactly what we think and so do our clients.
Home Instead Newcastle are currently on www.homecare.co.uk which allows our clients to enter feedback about our service this is our latest entry:
Home Instead has provided personal care for my 86 yr old mother since May 2015. My brother and I chose Home Instead because they came across as more professional, friendly and compassionate than any other care provider.
As soon as we walked into their office, we felt 'at home' and with friends. After 7 months, we don't have any regrets in our choice. My mother receives first rate, one to one care from a neighbourhood based carer, who has 'lightened' my mother's outlook on life. My mother really looks forward to the carers' visits, who she describes as 'canny' and 'lovely'. The carer helps with healthcare and dietary needs, takes her out on trips out to garden centre and shops; and keeps my mother 'alive' - taking her mind back to reminisce her younger days.
We use the Home Instead care folder at my mother's home to deliver thank you messages or provide updates to the care provider. Home Instead are easily and quickly contactable by telephone or email; and provide frequent audits / reviews of my mother's care provision with us in attendance. Thank you very much, Home Instead!
This is a client review about the services Home Instead provide to our clients but especially about Kirstine one of our fantastic CAREGivers.
If you want to make a difference give us a call you to could be one of our next team member making a difference on a daily basis.