Carer’s Allowance for dementia: who qualifies, pay rates, impact on benefits, and how to apply.

If so, you’re not alone. Thousands of people across the UK take on unpaid caring responsibilities out of love, duty, or necessity. It’s a role that can be both emotionally exhausting and financially draining. At Home Instead New Forest, we regularly speak with families who’ve had to reduce work hours or even leave jobs entirely to support a loved one living with dementia.
While no benefit can truly compensate for the time and energy caring demands, Carer’s Allowance can offer some help. In this blog, we’ll explain how Carer’s Allowance works, who is eligible, how it fits in with other financial support, and what alternatives are available if you don’t qualify.

Carer’s Allowance is a government payment for people who provide 35 hours or more of unpaid care each week. The person you’re caring for must be receiving a qualifying disability benefit. The payment is currently £81.90 per week (2024/25), and it can be paid weekly or every four weeks.
You don’t need to live with the person you care for, and you don’t need to be related to them. The time spent helping can include:
Many family carers find they’re already doing far more than 35 hours a week without realising it.

To claim Carer’s Allowance, there are specific eligibility rules for both the carer and the person being cared for.
Only one person can claim Carer’s Allowance for a particular individual. So even if several people are involved in caring for someone, only one carer can receive the payment.

Carer’s Allowance can sometimes have an effect on other benefits or income, so it’s worth checking the detail before applying. While it’s not means-tested, it is taxable and can change what you (or the person you care for) are eligible for.
Because these rules can get complicated, we recommend speaking to Citizens Advice, Age UK, or Carers UK for tailored advice.

If you care for someone with dementia for 20 hours or more each week but don’t qualify for Carer’s Allowance—perhaps because you earn slightly too much or are in education—you might still be eligible for Carer’s Credit.
This isn’t a payment, but it helps protect your State Pension entitlement by ensuring you don’t miss out on National Insurance contributions during the years you’re caring.

You can apply for Carer’s Allowance online via GOV.UK, or by using a paper form (DS700 or DS700(SP)).
For help, call the Carer’s Allowance Unit on 0800 731 0297.
Your claim can be backdated up to three months, as long as you met the criteria during that time.

If your application is turned down, you can ask for a mandatory reconsideration. If this still doesn’t lead to approval, you can appeal to an independent tribunal.
Support through this process is available from Citizens Advice, Alzheimer’s Society, and Carers UK.

It’s very important to inform the Department for Work and Pensions (or relevant agency) if:
Not reporting changes could result in overpayments, which may need to be paid back.

Scotland is in the process of replacing Carer’s Allowance with a new benefit called Carer Support Payment, administered by Social Security Scotland.
The eligibility rules and payment amount are currently similar to Carer’s Allowance, and existing recipients will have their claims transferred automatically.
Additionally, carers in Scotland may receive a Carer’s Allowance Supplement—an extra payment made twice a year to recognise the contribution of unpaid carers.

Caring for someone with dementia can be expensive, especially when you’re giving up work or cutting back hours. You may also be entitled to:
Speak to your local authority or an adviser for a full check.

As a carer, you may also qualify for:
Sites like Discounts for Carers or the Ode Card provide cashback and savings at high street retailers including Asda, Sainsbury’s, and Boots.

If you’re paid through direct payments or are self-employed, it may be worth looking into carer insurance. Providers such as Surewise offer public liability cover, legal expense cover, and accident protection for carers working in a personal or home-based capacity.

At Home Instead New Forest, we work closely with families supporting loved ones living with dementia every day. We understand how demanding and emotionally draining the role can be.
Support is available. Whether it’s through financial entitlements like Carer’s Allowance, practical advice, or simply someone to talk to, you do not have to manage everything on your own.
Here are a few places where you can get help:

Being a carer for someone with dementia is never easy. The responsibility can be heavy, but financial support is available, and it’s important to know what you’re entitled to. Carer’s Allowance won’t solve every challenge, but it can offer a measure of support during difficult times.
At Home Instead New Forest, we’re here to help—whether that means pointing you in the direction of helpful resources, offering a break through home care, or just having a chat.
For more information, visithomeinstead.co.uk/New-Forest or give us a call. You don’t have to face it all alone.

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