Home care in Milton Keynes

From Woburn to Newport Pagnell, Buckingham to Stony Stratford and all in between, providing home care you can trust since 2012.

Helping you stay living comfortably at home.

Welcome to Home Instead Milton Keynes. We appreciate that selecting the right care for yourself or a loved one is a difficult decision, but rest assured our dedicated team of professionals are here to provide exceptional support. We are committed to delivering compassionate care tailored to your unique needs by encouraging independence and providing reliable support all whilst in the familiar setting of your own home.
Client and Care Professional - Home Instead

Award-winning service you can rely on

logo-0
logo-0

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Susan Prosky
    After supporting and caring for her mother, Sue opened the Milton Keynes office in 2012. Sue has a passion to ensure that everyone gets great quality care.  In 2024, following the success of the Milton Keynes office another one opened in Buckingham.

    Susan Prosky

    Director

  • Sarah Marquiss
    Sarah is the General Manager of Home Instead Milton Keynes; she has overall responsibility for all aspects of the business and our ever-growing company. She has managed the business since it was established in February 2012.<br /> <br />

    Sarah Marquiss

    General Manager

  • Rachel Stephenson
    Rachel has 17 years’ experience in care. Rachel joined the Milton Keynes Franchise office in 2013 starting as a Care Professional. Her role now as operations and Registered Care Manager is to be accountable for the day to day running of Home Instead operations.

    Rachel Stephenson

    Operations and Registered Care Manager

  • Dana West
    Dana has over 16 years experience in the care industry, during this time she has had many different roles from a care professional to now being the deputy care manager.

    Dana West

    Deputy Care Manager

  • Amrit Kandola
    Amrit has over 14 years of experience in care. She began at Home Instead as a Field Care Supervisor, then moved into training, delivering award-winning programs. Now Head of People Experience, she leads on engagement, development, and workplace culture.

    Amrit Kandola

    Head of People Experience

  • Michaela Smith
    Michaela joined us 18 months ago, bringing personal experience in caring for a loved one. She quickly built strong client relationships and embraced the role. Recently, she became a trainer, keen to develop her skills further and share her knowledge.

    Michaela Smith

    Trainer

  • Ali Marklew
    Ali is the Recruiter for our Milton Keynes office. Her aim is to give all candidates a great experience throughout our recruitment process. If you are ever unsure about a career in Care then Ali's honesty, knowledge and support will put you at ease.

    Ali Marklew

    Recruiter

  • Kelly Oakes
    Kelly's career has always been in care. She started here in 2019 as a Care Professional then Field Care Supervisor before embarking on a new challenge as a Scheduler. Kelly ensures all Care Visits are scheduled as promised, tackling any challenges that this may bring.

    Kelly Oakes

    Scheduler

  • Sarah Baigent
    Sarah joined in 2017 as a Care Professional before making the move into the office as a Field Care Supervisor. Within her current role of Client Experience Lead Sarah will meet with new clients at their home and put them at ease with her in depth knowledge of our services.

    Sarah Baigent

    Client Experience Lead

  • Leia Bell
    Having also worked as a Care Professional and Field Care Supervisor Leia has a wealth of experience in Health and Social Care. Leia helps to provide a friendly welcome to new clients and makes sure their individual needs are met to the highest standard.

    Leia Bell

    Quality Control Supervisor

  • Siobhan Neal
    Siobhan started with Home Instead in 2021 as a care professional after gaining over 7 years experience in health and social care down in London. Siobhan regularly liaises with Clients and Family members to ensure their needs are continually being met.

    Siobhan Neal

    Quality Control Supervisor

  • Caroline Dawson
    Caroline joined the team in 2021 as a Care Professional. The following year she progressed to a Field Care Supervisor and joined the office team.  Caroline supports our Care Professionals, Clients and Family Members with any queries they may have on a day to day basis.

    Caroline Dawson

    Field Care Supervisor

  • Pauline Klein
    After a long hardworking career as a Pub Landlady Pauline embarked on a new journey at Home Instead. Her previous skills of building rapport with customers has been an asset when communicating with our clients and their families.

    Pauline Klein

    Reception & Compliance Administrator

  • Nikki Young
    Nikki joined the team in 2023 as a Receptionist Administrator before taking on a new role in compliance in 2024. Nikki spends her time completing internal audits striving to ensure our clients receive the standard of care they expect.

    Nikki Young

    Compliance Administrator

  • Julie Brady
    Julie joined Home Instead in January 2023 as part time Finance Officer.  After over 25 years as an accountant, then taking early retirement, Julie wanted to return to the workplace in a role that gave something back.<br />

    Julie Brady

    Finance Officer

  • Tina Broadbent
    Joining the Milton Keynes team in April, but with over 7 years experience at Home Instead. Tina brings a wealth of knowledge to her position. Her outgoing personality and deep understanding of care delivery enable her to build strong connections within the community.

    Tina Broadbent

    Community Liaison Officer

  • Zahra Kassim
    With a background in the charity sector, Zahra joined us in 2024. Often spotted around Milton Keynes & Buckingham building key relationships along the way. She supports in organising a variety of events for the local Community, Clients, Family and Care Professionals.

    Zahra Kassim

    Business Development & Community Engagement Lead

Smiling older woman and younger woman sitting together at a table, holding hands, indoors. - Home Instead
My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity.
The other staff are always helpful and organised. Sympathetic to change in the care plan and offers helpful advice. Again, very professional.

W E (Son of Client) ~ June 2025

Smiling woman with a name badge talks to an older person in a bright room with a potted plant. - Home Instead
From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of mind that we have made the correct decision in having Home Instead involved with the care of our mother.

Review from Karen N (Daughter of Client) ~ July 2025

Two women standing together and exchanging books, smiling and talking outside a building. - Home Instead
Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care.
Thank you to all members of staff, including the office staff for the service provided.

E H (Client) ~ May 2025

A woman in a green jacket listens intently to an older person across a table in a cozy setting. - Home Instead

The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose ‘Home Instead’.

L W (Wife of Client) ~ May 2025

An elderly man and a young woman walk together outside, smiling and talking. - Home Instead
Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care giver is super. She is prompt, neat and polite. She respects my personal space and my “strange” ways of doing some things, and willingly responds to any tasks I need help with.

L S (Client) ~ May 2025

A caregiver holds the hand of an elderly woman sitting on a bed, offering support and comfort. - Home Instead
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped in to make sure I was ok.
The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class.
The Carers I have are fantastic, I wouldn’t want anyone else. The support staff are just amazing, always there to help and assist when needed.
Best thing I’ve done was move to Homestead.

Bruce C (Client) ~ Feb 2025

Smiling elderly woman holding hands with another person, sitting indoors and laughing warmly. - Home Instead

The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.

Gertrude D (Client) ~ Feb 2025

A person in gloves paints an older adult's fingernails at a wooden table. - Home Instead

Can’t fault Home Instead carers and managers.
Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.

A S (Daughter of Client) Jan 2025

A woman in gloves and a mask tends to a patient's foot, wrapping it with bandages. - Home Instead

Home Instead staff always friendly and helpful. Always have time for my husband, never skimp on time.
We are both very happy with the service and the staff we talk to in the office and see at our home.

C T (Wife of Client) ~ Jan 2025

A smiling caregiver wearing gloves and apron chats with an elderly man indoors. - Home Instead
The small team of carers have taken great care to understand my dad’s needs and have turned him around from not wanting the service to wholeheartedly welcoming them. The app is really helpful in giving us details of how the visit went and communication with the office is responsive and efficient.
As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.

Gail M (Daughter of Client) ~ Jan 2025

Home Instead Milton Keynes Location Map
Milton Keynes
Global House, Vincent Avenue,
Crownhill
Milton Keynes,
MK8 0AB
Click to call

Our Community Partners

  • Purple badge with a house and checkmark symbol, stating "trustedcare Recommended Provider". - Home Instead
  • Tall poplar tree next to "The Poplar Osteopathy Clinic" text, with slogan "A unique approach to standing tall again. - Home Instead
  • Logo with abstract leaf and person design, and the words "Prosperity Rehab" in cursive font. - Home Instead
  • Milton Keynes Age UK logo with a colorful ribbon design and bold blue text. - Home Instead
  • Two purple silhouettes shaking hands, forming an "M" shape, above the word "MacIntyre" on a purple background. - Home Instead

Local advice & support

Get in touch today to
see how we can help

Get in touch

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

local office recruitment CTA