Proof That Hard Work Pays Off

A Huge Congratulations to Dana West!

We are incredibly proud to announce that Dana West has been promoted to Registered Care Manager at Home Instead Milton Keynes.

Dana’s journey with us is a true example of dedication, hard work, and commitment to the care profession. She first joined Home Instead Milton Keynes 13 years ago in 2013 as a Care Professional, supporting our clients directly in their homes. After just six months, Dana moved into the office and has continued to grow through a number of key roles including Senior Carer, Scheduler, Field Care Supervisor, Client Experience Supervisor, and Deputy Care Manager – each step building her knowledge, leadership, skills and passion for delivering exceptional care.

Becoming a Registered Care Manager is a significant achievement. The application and interview process is rigorous and intense, requiring candidates to demonstrate extensive experience in care, delivery, leadership capability, and the ability to meet the high standards set by the Care Quality Commission (CQC) for managing a regulated service. Dana’s progression through the sector, alongside her experience and commitment to professional development, made her a standout candidate for this important role.

Anyone who works with Dana knows she is incredibly hardworking, dedicated and a fantastic team player. She’s exactly the kind of person who steps up when challenges arise, calmly takes charge, and ensures both our clients and team are supported.

Dana’s 13-year journey from Care Professional to Registered Care Manager shows what passion, perseverance, and commitment to quality care can achieve. We are so proud to see her step into this role and lead our team forward.

Please join us in congratulating Dana on this well-deserved promotion!