The Home Instead Difference in Maidstone: Why Our Care Is Second to None

Discover what sets Home Instead Maidstone apart from other care providers, from our personalised approach to care to our highly-trained Care Professionals and dedicated team.

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A Personal Touch

Choosing the right care for your loved one can be a challenging task, especially when you want to ensure they receive the best possible support. At Home Instead Maidstone, we pride ourselves on offering exceptional care that truly stands out from the rest. Our commitment to providing personalised, high-quality care is backed by our dedicated team and unique approach.

At Home Instead, we believe in creating a personalised care plan for every individual, tailored to their specific needs and preferences. This means that our care is centred around the person, ensuring their needs are met while respecting their dignity and promoting their independence. We take the time to understand your loved one’s unique circumstances, providing support that truly makes a difference in their daily life.

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The Home Instead Team

Our director, Mark Craig, is passionate about providing exceptional care to the people of Maidstone. He has instilled his ethos of quality, compassion, and understanding in every aspect of Home Instead Maidstone’s operations. Under his leadership, we have built a team of skilled and dedicated Care Professionals who are committed to making a positive impact on the lives of those they support.

Emma Chick, our Head of People, plays a crucial role in ensuring that our Care Professionals receive the highest quality training and support. She is dedicated to treating our Care Professionals as the true professionals they are, acknowledging the important role they play in providing care for our clients. With Emma’s guidance, our Care Professionals are equipped with the skills, knowledge, and compassion needed to deliver the best possible care.

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Our Unique Approach

Our commitment to delivering top-notch care is further demonstrated by our unique approach to care delivery. We offer a minimum of one-hour visits, allowing our Care Professionals to provide meaningful support without being rushed. This enables them to build strong relationships with their clients, ensuring that care is more than just a task-based service.

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High-Quality Training

We understand the importance of providing our Care Professionals with the right tools and training to excel in their roles. That’s why we invest in comprehensive, high-quality training programmes that cover a wide range of topics, from dementia care to end-of-life support. This empowers our Care Professionals to provide the best possible support for our clients, regardless of their specific needs or circumstances.

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A Caring Community

Home Instead Maidstone is more than just a care provider – we are a part of the local community. We actively participate in community events and initiatives, fostering a strong sense of belonging for both our clients and Care Professionals. This helps to build a supportive network that extends beyond our immediate care services, enriching the lives of all involved.

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We’re here for your family, too.

At Home Instead Maidstone, we recognise the importance of a strong support system, not just from our Care Professionals, but also from our dedicated office team. Our office staff is available 24/7 to assist clients with any concerns or questions, ensuring that they feel secure and well-cared-for at all times. From planning schedule changes to keeping family members informed and updated about their loved one’s care, our office team is committed to providing the highest level of support and service. Their unwavering commitment to our client’s wellbeing is a key component of the exceptional care we provide at Home Instead Maidstone.

If you’re looking for exceptional care for your loved one, look no further than Home Instead Maidstone. Our personalised approach, dedicated team, and commitment to quality make us the ideal choice for your loved one’s care needs. To learn more about our services and discuss how we can support your loved one, please contact us for a Care Consultation. We look forward to helping your loved one live a fulfilling life at home.

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