"I Love Making a Difference"

Val has been with us for many years and she continues to be a firm favourite with our clients. She always goes over and above for those she supports. Here's what she has to say about her role here at Home Instead.

I'm Val and I'm 55 yrs.

Tell us about how you came to Home Instead? How long have you been a CAREGiver?
I Joined Home Instead nearly 6 years ago after spending several years caring for my elderly aunt.

What do you do day-to-day?
Most days I help clients to get up and ready for the day ahead. I prepare meals and provide companionship as well as providing support with day to day tasks.

What do you love about the job?
I love being able to make a difference and enjoy having a laugh with clients.

What makes the role so worthwhile?
Knowing that you are helping a client to remain independent and at home but also knowing that you can help someone to enjoy their day.

What attracted you to the role?
I like being able to spend time with a client, each visit is at least an hour and you get to know your clients because you see them on a regular basis.

What training did you have?
I had induction training at the start followed up by courses on medication, moving and handling and further training on dementia. Training is a regular part of the job and it is always good to learn new things and to keep up to date with current practice.

What would you say to somebody thinking about becoming a CAREGiver?
If you are a friendly and practical person who enjoys helping others, then give it a try.

What jobs have you worked at previously and how does it compare to being a CAREGiver?
I was a primary school teacher for 20 years. Both jobs require you to think on your feet, be encouraging, calm & patient. A sense of fun is also a great asset.

What skills does it take to become a CAREGiver?
Quite a few different skills are needed but being observant and a good communicator is a great start. After that making a good cup of tea and working out how to use the TV remote helps a lot!