Daily tasks like tidying, cooking, and keeping on top of laundry don't stop mattering as we age – they just become harder to manage alone. Home Instead provides home help in Kent, supporting older adults across Maidstone, Canterbury, Tunbridge Wells, and Ashford with the practical assistance that keeps a home comfortable and running well. Some clients appreciate a few hours of support each week, while others find more regular visits work better. The aim is simple: reliable help that fits around how you live, so you can stay independent in the home you know.

Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Keeping a home running smoothly takes effort that builds up over time. Needs differ, which is why we spend time understanding how each household works before our Care Professionals start any practical help.
The tasks we handle depend entirely on what’s needed. Kitchens kept tidy, bathrooms cleaned, hot meals prepared when cooking becomes tiring. We manage shopping trips to Waitrose in Tunbridge Wells or the local Co-op in Whitstable, take care of laundry, and collect prescriptions from nearby pharmacies. Cupboards get reorganised so everything stays within easy reach.
As a CQC-regulated home care provider in Kent, we maintain professional standards throughout. Every Care Professional receives thorough training and background checks before entering someone’s home, giving families confidence that their loved one is receiving quality support from people they can really trust.
Our support adjusts to each person’s circumstances. Someone in Maidstone might prefer light housekeeping twice weekly. A client near Canterbury could need help with day-to-day tasks. Another person might simply need help with the weekly shop and occasional deep cleaning. This flexibility means older adults stay comfortable and independent at home, with exactly the level of help that suits them.

Comfort at home often comes from simple, familiar moments that shape the course of each day. We take time to understand these moments, learning how your loved one prefers things to be done and what helps them feel most at ease. This insight guides how we introduce a Care Professional, creating a natural starting point for trust and connection.
During visits, we let established preferences lead the way. Morning routines are maintained, meals follow familiar timings and daily activities are approached in ways that feel recognisable to them. Care Professionals pay attention to what is needed, adjusting their approach so support feels respectful and reassuring.
The aim is for respite to blend into home life rather than disrupt it. By maintaining what already works well, we create an experience that supports your loved one’s confidence while giving you the freedom to take time away without concern.
Peace of mind grows when you feel informed and supported while taking time away. Before respite begins, we talk through the help required, your communication preferences and any important details about your loved one’s routine. This preparation ensures each visit begins smoothly and reflects what matters most to your family.
During respite, updates are shared in a clear, balanced way so you remain informed without feeling drawn back into the responsibilities you are temporarily stepping away from. When you return, we take time to explain how the visit went, what your relative enjoyed and any observations that may help plan future support. These conversations help people across Kent, including areas such as Tunbridge Wells and Canterbury, feel reconnected and reassured.
Respite benefits the whole family. When you return with renewed energy and perspective, the quality of support you provide strengthens. Looking after you strengthens the care surrounding your loved one.

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