Our Newtownabbey team delivers high-quality, relationship-led home care designed around your loved one’s unique needs. From everyday support to more complex care, we’re here to help older adults stay comfortable, safe and confident in their own home. Whether you’re looking for help a few times a week or something more regular, our flexible care options can adapt as needs change. With no rushed visits, no uniforms, and a local team that genuinely cares, we focus on building trust and companionship that goes far beyond a checklist. Families in Newtownabbey know they can turn to us for thoughtful, personalised care that feels like an extension of the family.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Antrim, Ballymena & Carrickfergus are proud to provide expert home care in Newtownabbey. Get in touch to find out how we can help you or your loved ones.
Our care in Newtownabbey includes everything from help with cooking and cleaning to personal care, dementia support, and full-time live-in care. We take time to match each client with a consistent Care Professional based on personality, preferences and background, often resulting in real friendships. We also work closely with local GPs and health services to ensure continuity and confidence in more complex care situations. All our team members are employed directly, receive thorough training, and are supported by experienced leaders who understand the challenges of ageing. It’s about delivering professional care with the warmth and reliability of a trusted neighbour.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Families frequently express their gratitude for the dedication and warmth shown by our Care Professionals. Jake, grandson of a client, said: “The carer was fantastic. The office staff were great. The care provided felt like a premium service and my grandad was very happy with the standard.” David, whose mum received support, shared: “My Mum was reluctant to use this service… That quickly changed and my Mum had got into the habit of hanging up my phone calls because her friends (carers) had arrived. The level of compassion, friendship and help they gave has been above and beyond.” When we’re told that care feels like friendship, we know we’re doing it right.
The Newtownabbey team is part of the wider Antrim, Ballymena & Carrickfergus office, led by husband-and-wife team Roger and Louise McLaughlin. With Roger’s personal experience of seeking care for his own family and Louise’s clinical background, their values run through every part of the service. They understand the importance of early support, ongoing communication, and treating people with dignity at every stage. Families often tell us that it’s this approach – personal, professional, and consistently thoughtful – that sets us apart. We’re here not just to provide care, but to listen, to adapt, and to support families as their needs evolve.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Newtownabbey is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
