Staying at home as you get older should feel like a genuine choice, not a compromise. We provide home care in Kew, London, supporting older people to live safely and comfortably in their own surroundings. Our Care Professionals offer companionship, personal care and light housekeeping, from hourly visits to live-in support. Every care plan is tailored to individual needs. We're CQC regulated and committed to delivering high-quality, personalised care.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Richmond are proud to provide expert home care in Kew. Get in touch to find out how we can help you or your loved ones.
A fulfilling later life means carrying on with the things that bring you pleasure, whether that's a visit to Kew Gardens, browsing the shops in Kew Village, or simply catching up with friends over a cup of tea. It also means feeling supported at home without losing your independence. That's why our care always starts with you. We take the time to learn your preferences, your routines and the things you enjoy, then put together a personalised care plan that might include medication reminders, help getting out and about, or whatever else would make your day easier. You decide how much support you'd like, from a few hours a week to full live-in care. We match you with a Care Professional who shares your interests and outlook, so you feel comfortable from the start. All our Care Professionals are fully trained, and we continuously monitor our service to maintain the highest standards. We also offer respite care, giving family members a chance to recharge while we step in.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our care is built on a simple belief: good care comes from genuine, consistent relationships. We get to know your daily routine, your preferences and what matters most to you. Then we pair you with a dedicated Care Professional who visits regularly, so trust and familiarity develop naturally. Visits are never less than an hour, which means there's always time for proper support and unhurried conversation. Nothing feels rushed. Over time, this consistency means we can pick up on subtle changes in your wellbeing and adjust your support before small things become bigger concerns. Your Care Professional becomes a familiar face you look forward to seeing, someone who understands your way of doing things and respects your independence. We're also happy to keep family members updated and offer reassurance along the way. And we regularly review your care plan together, ensuring it continues to reflect your preferences.
Behind every visit is a team making sure everything runs smoothly. When you’re considering a care agency in Kew, London, it’s helpful to know how that coordination works in practice. As a fully managed service, we recruit and train our own Care Professionals, organise schedules directly, and maintain oversight of quality to ensure standards remain consistent. You’ll have a named Care Manager who understands your circumstances and is easy to contact if something needs to change. Care plans are reviewed regularly and adjusted without delay, keeping support aligned with your routines and preferences. If an urgent issue arises, we always have someone standing by to help. Because we know the local area well, we’re able to respond quickly and practically. With everything managed in-house, your care is structured, responsive and carefully overseen, giving you confidence that support will remain steady and well organised.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Kew is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
