Our local team provides home care in Croft-on-Tees and Hurworth-on-Tees and the surrounding area. Families here value the village atmosphere, the rural walks, and the sense of everyone knowing each other, and our care respects that. Every visit lasts at least an hour, never the rushed 15-minute calls that some agencies offer, giving proper time for conversation, companionship and unhurried support. Our Care Professionals don't wear uniforms either, so when they're helping your loved one around the village, perhaps walking along the green or popping to local shops, it looks and feels like a friend or family member, not institutional care. We've been earning trust across Croft and Hurworth for over a decade.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Darlington & Northallerton are proud to provide expert home care in Hurworth-on-Tees. Get in touch to find out how we can help you or your loved ones.
We support Croft and Hurworth residents with companionship that combats loneliness, home help with cooking and housework, personal care for those needing assistance with washing and dressing, and specialist care for people managing dementia, Parkinson’s or recovering from strokes. What makes our approach different is flexibility matched with continuity. Your loved one will see the same familiar Care Professional at each visit wherever possible – someone who learns their preferences, their routines, the way they like their tea made. We can start with just a few hours weekly and adjust as needs change, or provide comprehensive daily support from the outset. Most families meet us within days of calling, with care beginning shortly after.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Croft-on-Tees and Hurworth-on-Tees offer something increasingly rare – genuine village life with the green at its heart, the River Tees providing beautiful walks, and a real sense of community. Moving away would mean losing all of that. Home care means your loved one can continue living in the house they’ve made home, keeping their garden, staying connected to neighbours and the village rhythm. Our Care Professionals help maintain these connections, accompanying clients to the places like La Vita for fish and chips on Friday, ensuring they can manage the walk to local shops safely, or simply being there so they’re not isolated. For older adults, particularly those whose families live further away, this combination of practical support and genuine companionship can be life-changing.
Our Croft and Hurworth families benefit from a team that's supported this community since 2012, building the local knowledge and healthcare relationships that make care truly effective. We train every Care Professional thoroughly, they complete specialist City & Guilds dementia training alongside practical care skills, but we also choose people for their warmth and character. We're proud finalists in Darlington Borough Council's Stronger Communities Awards for Contribution to the Community and winner of the Citizen of the Year award, recognition that reflects our genuine commitment to the villages and towns we serve. Our office team stays closely involved, available whenever families need to talk, adjust care, or simply ask questions. This same commitment carries into how we support village life more broadly. Our Care Professionals help clients stay engaged with village life rather than becoming isolated at home. We also connect people to our Memory Lane Activity Cafe in Darlington, monthly gatherings with games, music and companionship in a relaxed, welcoming environment. Through our WOW Guide, we've mapped activities across the area, and our involvement with Dementia Friendly Darlington ensures we understand how to support people living with memory loss. We work closely with local GP practices and Age UK, making sure home care connects to the full network of support available across the region.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
