Remaining at home as you grow older brings comfort and maintains independence. At Home Instead, we provide home care in Horley and the surrounding area, enabling our clients to stay safe and supported where they feel most secure. Our highly-trained Care Professionals deliver companionship, personal care, and light housekeeping, all tailored to individual needs. With dignity and choice at the core, we help you continue living life on your terms.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Crawley & East Grinstead are proud to provide expert home care in Horley. Get in touch to find out how we can help you or your loved ones.
Personalised home care means we design your support around what matters to you, not a generic checklist. We start by listening to your needs, preferences and activities you enjoy, whether that's gardening, reading, or attending a class at Horley Leisure Centre. Then we build a care plan that includes the help you need, from personal care and medication assistance to light housekeeping and transport, while leaving room for the things you love. Matching you with the right Care Professional is central to this approach. We carefully look for someone who shares your interests and personality, so you spend quality time with a truly compatible companion. This connection makes visits something to look forward to, often developing into lasting friendship. Your care is completely flexible: from a few hours each week to full-time support, including overnight stays and respite care. Because needs change, we review your plan regularly and adapt it to keep you independent, comfortable, and meaningfully connected to your community and the people who matter most to you.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We know trust and comfort take time. That's why every visit lasts a minimum of one hour, giving us time to assist with personal care, manage household tasks, engage in meaningful conversation, and simply enjoy each other's company. You'll never feel rushed. Consistency is another cornerstone of our approach. You'll see the same Care Professional each time, building familiarity and trust over weeks and months. They get to know your daily routine, the little things that make a difference, and your personal preferences. Because we don't wear uniforms, the atmosphere is relaxed and friendly, more like a visitor than a formal carer. This person-centred approach places you at the centre of everything we do. Your pace, your comfort, and your choices guide each visit. Whether that's having a cup of tea together or tackling household tasks, it's always on your terms. It's how we help you live well at home.
Finding a care service you can count on brings real peace of mind. When choosing a care agency in Horley, it's important to know that every detail is managed properly. We oversee all aspects of your support, ensuring care is organised, consistent and tailored to you. Our local office team coordinates everything, from matching you with a compatible Care Professional to managing schedules and arranging necessary changes. You will also have a dedicated Care Manager who regularly reviews your care plan and keeps family members informed. As a service regulated by the Care Quality Commission (CQC), we meet rigorous standards for quality and safety. Our commitment to transparency and clear communication means you are never left unsure about your arrangements. Whether you need a few hours of companionship each week or comprehensive support, you can rely on our experienced local team to deliver professional care in your own home.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Horley is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Horley could be an excellent alternative to a care home.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Horley is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
