At Home Instead Bromley, we’re proud to provide Outstanding-rated home care across Hayes, Bromley, Keston, and Locksbottom-supporting older adults to live independently and well. We’re the first and only home care provider in the Borough of Bromley to be rated Outstanding by the CQC, a rating we’ve proudly held for 7 years. For 12 years, our compassionate team has delivered trusted care at home, from companionship to complex support. Whether it’s a gentle walk on Hayes Common, a visit to St Mary’s Church, or shopping along Hayes’ vibrant High Street, we help clients enjoy the places they love. With a perfect 10 rating on homecare.co.uk, our care is as personal as it is professional.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Bromley, Chislehurst and Orpington are proud to provide expert home care in Hayes. Get in touch to find out how we can help you or your loved ones.
In Hayes, Bromley, and nearby areas like Locksbottom, we provide tailored in home care that fits around your life. From visiting care and companionship to specialist dementia care, our services also include personal care, home help, nail care, and live-in care. For those with more complex needs, we offer catheter care, stoma care, overnight support, and help following a hospital discharge. Whether it’s short-term respite care or ongoing daily visits, we’re here to help. We can usually begin care within just a few days-and sooner if needed. Our local team knows the area well, meaning we can respond quickly and reliably whenever support is required.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Home care in Hayes and Bromley helps older adults stay connected to the places and routines that bring comfort and joy. For Nora, that’s a weekly lunch with her Care Pro at The George Pub. For Marianne, who lives with dementia, a stroll through Norman Park - entering near the Hayes running track-followed by a warm drink at the coffee shop offers familiarity and peace. Whether it’s walking the dog, browsing Bromley’s shops, or staying active in their local community, our support helps clients enjoy life in the area they love. With strong transport links and trusted home care, we make day-to-day living easier, safer, and more meaningful.
In Hayes and Bromley, our award-winning team delivers truly outstanding senior care, driven by compassion, skill, and deep local knowledge. In 2023, one of our Care Professionals was highly commended at the Great British Care Awards, and our team is currently shortlisted for the 2025 Palliative Care Awards. Our Managing Director, Karina, has led the Bromley Dementia Friendly Community for over a decade and was honoured with the inaugural Cora Phillips Dementia Friendly Award. We bring that same dedication into the local community, providing 13 free Love to Move sessions each week to local groups, helping people stay active and socially connected. Each December, we host a dementia-friendly Carol Service, and regularly deliver dementia awareness talks to local businesses. We also signpost families to trusted local support like the Memory Lane Café, which offers both in-person and virtual gatherings, keeping older adults engaged, supported and at the heart of life in Hayes, Bromley, and beyond.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Hayes is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
