We provide trusted home care in Derry/Londonderry and the surrounding areas, where our passionate team of Care Professionals deliver personalised support to help clients maintain their independence at home. As winners of the Top 20 Home Care Provider award, we are proud to offer home care delivered by local Care Professionals in our community. Whether assisting with daily routines or enjoying an afternoon at a local cafe, our team provides both practical support and genuine companionship to help our clients feel valued. Being locally based also means we can respond quickly when families need us, offering reliable, flexible care, with one-hour minimum visits that prioritise spending quality time with our clients.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Foyle & Erne are proud to provide expert home care in Derry. Get in touch to find out how we can help you or your loved ones.
We offer home care that fits easily and simply into our clients’ daily lives. Our Care Coordinators carefully manage schedules and remain readily available to address questions and changing needs. We understand that dependable, flexible care brings comfort to clients and families, which is why we adapt our support around your routines and preferences. We carefully match our clients with Care Professionals who share similar interests and are connected to the local community. This thoughtful pairing ensures that time is well spent on meaningful conversation, useful support and help staying connected with friends and family. From companionship to more complex care needs, we strive to do things with our clients, not for them.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Across the local area, our dedicated Care Professionals make a meaningful difference in clients’ lives, helping them maintain independence at home while providing families with peace of mind. Mary, a client’s daughter, shares on trustpilot.com, “The care provided to my mother has been exceptional, the Care Professionals treat her with such dignity and have become like extended family.” James, a client’s son, reflects, “Thanks to Home Instead’s wonderful support, Dad could stay in familiar surroundings, surrounded by precious memories - it meant the world to us all.” These heartfelt stories demonstrate the comfort and reassurance we bring to families across our community.
Brothers Garth and Mark, the owner and the manager, grew up in the local area and were inspired to open their franchise to provide something different to rushed visits and impersonal service. They wanted to deliver a friendly, bespoke home care service that puts the client at the centre of everything they do. Registered Manager Emma brings many years of experience in caring for older and vulnerable adults, leading our client-led approach with companionship at its heart. By working closely with families, we tailor care to meet unique requirements and keep them informed of changes. The office team is always here to chat over a cup of tea, explain all the options available, and give peace of mind. If you’re unsure, they’ll let you know where to start.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Derry is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
