Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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We have run a phenomenally successful facebook project providing great and unusual photographs from across our neighbourhood which have encouraged conversation between our clients and their CAREGivers.

Talking about 'the good old days' is such a vital part of what we do - as well as being a great memory tool, it is also something that brings great laughter and joy to all involved.

We laughed at the cars here at Knowsley Safari Park back in the 1970's, how dangerous in a Reliant Robin through the Lion enclosure !!

Just wanted to give some positive feedback with regards to Home Instead agency. My colleagues and I have used the agency recently when the Reenablement and other contracted providers have been unable to provide care. Home Instead have responded quickly and flexibly to enable us to discharge patients safely. I worked during the shutdown period and Home Instead communicated any concerns to us without delay. I have dealt mainly with Sue Cornmell (copied in) and have been impressed by her professionalism and the service provided. Sue was happy to meet with a patient and myself on the ward to discuss his complex care needs before agreeing to provide the service. Feedback from service users and carers has also been positive. I felt it important to give this feedback as we often focus on the less positive experiences with care providers and do not always recognise good practice. I would not hesitate to use Home Instead in the future.

Debbie DickinsonSocial Worker Sefton Adult Social Care Aintree Hospital Team