Your Family’s Trusted Local Partner in Care

At Home Instead Lancaster we’re focused on creating lasting relationships with your family and providing holistic care for your loved ones.

At Home Instead Lancaster, we recognise the profound trust you place in us when we are invited to support your loved ones. As the initial point of contact for new clients and their families, our office team members are committed to understanding each unique family dynamic and determining the necessary level of support. We are committed to creating meaningful and lasting relationships with our Clients’ families. We understand how hard it is on a personal level handing over care and responsibility to someone else of your spouse or parent.

Your caring partner

We are acutely aware of the emotional and logistical challenges you face when entrusting the care of a family member to others. That’s why we aim to ease that burden, offering not only practical support but also emotional comfort.

Your caring partner

“Absolutely over the moon with Home Instead Lancaster and Morecambe. Arranging the care we needed was seamless, office staff were amazing and very understanding of our needs.”

Niece of Client,
5 Star review

Our services enable family visits to be about quality time together, not just running errands or attending to tasks. Our role extends far beyond administrative tasks. We become a part of your extended family, offering a compassionate ear and a helping hand. We can assist with organising medical appointments, arranging prescription collections, and coordinating visits from occupational therapists or physiotherapists. We are your liaison with healthcare professionals, ensuring that new mobility aids are installed correctly and safely, and that the appropriate care plans are in place.

Supporting families with care at home: Real life examples

For instance, when our Home Instead Lancaster client “BF” experienced a change in mobility, our attentive office team promptly contacted the Lancashire County Council (LCC) and requested an assessment from an Occupational Therapist (OT). Following the OT’s assessment and subsequent visit, we ensured that a suitable moving and handling plan was implemented. Any necessary additional training for the client’s care team was deftly organised by our office manager, mirroring our commitment to providing safe and comprehensive care.

Real Life Examples

For those family members who live farther away, or even in a different country, we step in as your local representative in Lancaster —handling everything from doctor’s appointments to arranging hairdresser visits—because local knowledge matters. Constant communication with the family ensures that you remain connected and informed at all times.

Take, for example, the case of a client with advanced dementia; we were there when her daughter, living and working at a considerable distance, couldn’t be. From arranging hairdresser appointments to coordinating wheelchair assessments for outings, we made sure her mother’s needs were met. Regular updates and shared moments kept her daughter involved in her mother’s care journey, bridging the gap of distance.

Get in touch with our team in Lancaster

Everyone’s story is unique, and we honour that in our approach to home support services. Our goal is to be the reliable extension of your family, the professional team you can count on in every situation.

Get in touch with us to organise dedicated home care services in Lancaster, Morecambe, Garstang & the surrounding areas and feel the support of a local team that genuinely cares. Call us on 01524 951574, or if you’re seeking to make a difference and have a rewarding career, apply online. We’re more than a service; we’re your partners in compassionate care.

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Get in touch with Home Instead Lancaster