Home

How the Access Card Enhances Life for Disabled Individuals

At Home Instead, our mission is to empower our clients to live independent and enriching lives. One invaluable resource that supports this goal is the Access Card—a straightforward yet impactful tool designed to improve accessibility for people with disabilities.

The Access Card (also known as the CredAbility Access Card) helps individuals communicate their access needs more easily at participating venues and services across the UK.

What Is the Access Card?

The Access Card, developed by Nimbus Disability, acts as a personalised accessibility passport. It translates a person’s disability or access requirements into a set of easy-to-understand symbols, helping to communicate needs clearly and efficiently.

These symbols represent various access requirements, such as:

  • Standing and Queuing

  • Level Access

  • Distance Awareness

  • Urgent Toilet Needs

  • Assistance Dogs

  • Essential Companions

  • Visual Information

  • Audible Information

  • Miscellaneous Adjustments

Each card features these symbols alongside a photo ID, allowing users to present their needs discreetly and confidently to businesses and service providers. The Access Card is widely recognised at venues across the UK—and even internationally—including theme parks, entertainment venues, festivals, museums, and more.

Benefits for Our Clients

The Access Card provides meaningful, everyday benefits for individuals with disabilities, helping to remove barriers and foster independence:

  • Simplified Communication
    The card clearly conveys access needs through universally understood symbols, reducing the need to repeatedly explain personal circumstances.

  • Improved Accessibility
    Participating venues can make reasonable adjustments—such as offering priority seating, step-free access, or free companion tickets—based on the information shown on the card.

  • Boosted Confidence and Independence
    With the card in hand, users can approach outings and social situations with greater ease, confidence, and control.

  • Widespread Acceptance
    Recognised by a growing number of organisations across the UK and beyond, the Access Card helps make travel, events, and day-to-day activities more accessible and enjoyable.

How to Apply for the Access Card

Applying for an Access Card is quick and easy. Here’s how to get started:

  1. Apply Online
    Visit the official Access Card website at accesscard.online to begin your application.

  2. Submit Supporting Evidence
    You’ll need to provide documentation of your disability or access needs—this could include a letter from a healthcare professional or proof of disability-related benefits.

  3. Pay the Application Fee
    The Access Card costs £15 and is valid for three years.

Once approved, your card will be issued and can be used right away at participating venues across the UK and beyond.

Supporting Our Clients Every Step of the Way

At Home Instead, we’re dedicated to empowering our clients by connecting them with valuable tools like the Access Card. Our team is here to assist with every part of the process—from helping you complete the application to gathering the required documentation and understanding how to make the most of the card’s benefits.

By supporting access to resources like the Access Card, we’re not just promoting inclusivity—we’re helping to remove barriers so our clients can engage more fully in the community and live life on their own terms.

Get in Touch

If you or a loved one could benefit from the Access Card, we’re here to help. Contact us today and let our friendly team guide you through the process with care and confidence.