News and events

Boots Health Hub

Our Partnership with Boots

For 7 years we have provided home care, helping ageing adults in Kidderminster live the healthy and quality life that they deserve. Thanks to a new partnership with Boots, we are spreading this message even further. We are thrilled to become the first home care company to be approved on the new Boots Health Hub. You might have seen it advertised on TV. For generations, Boots has enabled people to manage their health and wellbeing effectively, and it has been a source of advice when it comes to looking after yourself. That’s why they’re such a good fit for Home Instead. They were drawn to us thanks to each of our offices being locally owned and very often playing a key part in the community, helping older people live in the way that they want. We know not everyone has an easy experience finding a home care company. The Boots Health Hub will make it simpler for people shopping around for domiciliary care to find a reputable provider. We’re proud of the network of organisations and

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PPE pandemic masks

Gifting PPE

During the pandemic we working closely with local organisations to help where we could. One of those organisations was Friends of the Elderly, Kidderminster. We had plentiful access to PPE during the height of the pandemic, so, we were able to gift some face masks to the team at Friends of the Elderly, a day care setting for those with a diagnosis of dementia. Here is a picture of Shirley (left), Manager of Friends of the Elderly with our Director Laura (right). Posted 13 September 2021.

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Live In Care

Irene Out and About

Irene has been a client of ours since 2018. Here is a picture of her at her local park with her CAREGiver, relaxing on a memorial bench. Irene is supported by our Live In Care team and during her week, with venture out about about with her CAREGiver in the local community. They go shopping, visits parks, go out for meals and have been to the safari park. Posted 13 September 2021.

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Goodbye and Goodluck Olesia

Good bye and the best of luck Olesia, who left the organisation recently. Olesia bravely started with us during the coronavirus pandemic and has been an asset. She built great relationships with the team and especially with her clients. Olesia a card and gifts for the office team as a thank you for the support during her time with us. Thank you for all you did Olesia, we'll all miss you. Posted 13 September 2021.

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Kei-Lee Barker

Our New Senior CAREGiver

Welcome to the team Kei-Lee. On 1st September Kei-Lee joined us as a Senior CAREGiver. She started with the organisation in 2021 as a CAREGiver during the coronavirus pandemic and settled in very quickly with the team and clients, building some great relationships, showing willingness and empathy to all. We wish Kei-Lee all the best in her Senior CAREGiver journey. Posted September 2021.

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More 5* reviews have come our way. This has increased our score on to 9.8

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Ann Patton

My Home Instead Journey by Ann P

I had always worked in admin/secretarial roles and in March 2020 I’d been employed for 6 years working as Health and Safety and Production Coordinator at a busy carpet manufacturing plant. Along with many others due to the coronavirus I was furloughed then made redundant in August 2020. Whilst searching for another job, I noticed that there were a lot of vacancies in the Health Care sector, so I thought I’d try something different. I didn’t think I would be successful as I had no previous experience and a few health problems of my own, but I was actually offered two jobs within a day of each other at separate companies. I chose Home Instead for a few reasons; I had seen the advertisements on TV and it looked like a very prestigious and friendly company. The pay rates and conditions were better and they checked me out thoroughly before employing me. There are various training opportunities and regular meetings to keep in touch with what’s going on. I have r

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ross andrews home instead kidderminster

My Home Instead Journey by Ross

I applied to join the Home Instead team and after an impressively professional interview followed by a comprehensive training week I was accepted and ready to be introduced to clients whose personalities, history and hobbies allied my own.

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Jodie Lanyon

My Home Instead Journey by Jodie

fter being made redundant at the start of lockdown I decided it was time for a career change and to do something that made me happy. I joined HomeInstead in October 2020. In the beginning people would ask me if I was enjoying it and I would say I think so. I had very little self confidence and was very nervous of meeting new people. However now I can truly say I do enjoy my job. Nothing can compare to the feeling you get when you walk into a clients house and they realise it’s you and there face just lights up, or even the smaller changes in a clients mood between the beginning and end of a visit. Just knowing I have been able to help someone and make there day that little bit better/easier makes my day. That may be by just sitting and having a chat with them, helping them around the house or with personal care. Knowing that I have helped and they are great full makes the job so rewarding.

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Sarah-Jane Mee

Celebrity Recognition!

To show her thanks and gratitude to our amazing army of CAREGivers, Sarah-Jane Mee recorded a short video. Sarah-Jane hosted our 2018 Annual Conference in Liverpool, so is very much a friend to Home Instead.

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Cathy Bannister

New Role - Cathy

Cathy who was most recently our Administrator has changed her role. She joined with us in 2016, as a CAREGiver and then moved into the office as the Administrator in 2017. Cathy would have been the first person you spoke to either on the phone or when visiting our office. In mid 2020, Cathy's role changed to Care Quality Liaison. Her role is split between office and field support; her new role includes meeting new clients and training our CAREGivers. Congratulations Cathy!

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Tracey McInnes

New Starter - Tracey

On March 19th, we welcomed Tracey. Tracey joined us from a care background, she worked in her home town in Wales for a local provider coordinating care for seniors. Welcome to the team!

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